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“Great Experience. Strongly Recommended!” 5 of 5 stars
Review of The Westin Calgary

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The Westin Calgary
Ranked #25 of 110 Hotels in Calgary
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Experience. Strongly Recommended!”
5 of 5 stars Reviewed November 12, 2012

I just checked out of the Westin Calgary and wanted to share my great experience with others. The hotel is in a great location, the room was very comfortable, and the staffs were wonderful! Valerie, the front desk person was very courteous, knowledgable, and she went out of her way to make sure that my stay was pleasant. I travel frequently for work and pleasure and definitely rank this stay very high on my list! PH, Az

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank PHoang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,210 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (214)
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English first
Houston, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

The Westin Calgary is in a very good location. There is a great Steakhouse restaurant and pub (The Keg) on the ground floor, as well as a Starbuck's. The hotel con nets to the Calgary "Walkway" so it is east to get around even during the cold weather. Staff were very friendly and the room was comfortable and roomy.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
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    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank exumawannabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, Canada
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 10, 2012

Stayed here for one night and it was very good. Clean newly renovated room. Very quiet and comfortable. Service was good and valet was awesome (it was -21 outside). Checkout was great as they just email you bill to you so no need to line up here.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Jay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 7, 2012

Excellent location, minutes to restaurant and shopping. Ceili's has a beautiful pub directly across the street, Staff is pleasant, Starbucks is in the building.

Rooms are bright and immaculately clean but small. Heavenly bed was wonderful, lovely linens and beautiful bathroom. Free phone calls in North America and excellent wifi.

Room somehow never seemed to get as warm as I would have liked.

Congested reception and not enough staff so potentially long wait just to ask a question.

Room Tip: Put your do not disturb on the door if you want to sleep in. They will knock early to pick up your...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank HotelDeeDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 5, 2012

I am a Calgarian but some friends and myself decided to have a "staycation" and stay one night in downtown Calgary. The location was great! Very easy to get to, close to the river, and close to many restaurants. Right in the bottom of the hotel is a starbucks, which is very convinent. And right across the street is a Tim Hortons! The hotel itself was very nice. There are tons of doormen right at the entrance making it feel quite secure. On the inside the hotel feels quite classy, and modern. There are plenty of elevators so the wait time is short and you do require a room key to be able to access your floor which is another positive for safety. The rooms feel very nice and spacious. We had a nice city view from our room. The bathrooms are very clean and there were plenty of fresh towels. The best part of this hotel was just how quiet it was! We never heard a single sound all night and never even saw another guest on our floor the whole time! This hotel would be best suited for friends, and people staying without children. I would definitely recommend this hotel to anyone staying in Calgary!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
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Helpful?
3 Thank Carly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review, November 12, 2012
Dear Carly J,

Thank you for your taking the time to post on Tripadvisor!

I appreciate all of your comments about the hotel and our great location. Thank you for the recommendation and we look forward to welcoming you again soon!

Be well

Dider Luneau, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, England, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 30, 2012

Very nice hotel, central to downtown shops with covered walkways giving immediate access to the +15 area and all downtown shopping. Rooms very clean with all necessary facilities. Breakfast pretty good with buffet and al a carte selection. Bar very pleasant with quite lovely waitresses. Being central Calgary it was a bit expensive but overall I enjoyed my brief stay. Be wary of Alberta at this time of the year (very late Oct). They had had their first snow, temperature was about -3C but dry. Clouds were heavy with snow which made visibility for driving poor and it was only safe to drive on the main roads. However, Banff is near for skiing.

Room Tip: Ask not to stay in rooms that the windows are back to back with other rooms. Not very attractive loo...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
177 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed October 30, 2012

Back again after a little over a year.

I was back in the pokey rooms again in the older part of the building but I didnt mind. They are fresh and modern. I personally prefer showers to baths to the large shower is greatly appreciated. The heavenly bed was just that and I appreciated the complimentary wifi.

However the big accolade goes to the very friendly and chatty staff who work here. They all seem very young which perhaps gives the impression that this could be a training hotel but I certainly did not see any form of amateur behaviour. Everyone I dealt with was friendly, chirpy, smiley, approachable and most importantly they could answer my queries with genuine answers and when they had no answer they went and found it for me. This is the sort of professionalism which sets one hotel apart from another.

I shall be back!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Irishstandards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review, November 5, 2012
Dear Irishstandards,

Thank you for taking the time to post your comments on Tripadvisor.

I am delighted to hear that you that you had an heavenly experience at our property.
Day after day I take a true pleasure to work with such a professional and engaged team and your message gave me a new opportunity to recognize their awesome work!

We look forward to welcoming you back again!

Be well

Didier Luneau, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Calgary

Property: The Westin Calgary
Address: 320 4 Ave SW, Calgary, Alberta T2P 2S6, Canada
Location: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Calgary
#20 Business Hotel in Calgary
#22 Romantic Hotel in Calgary
#25 Family Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Calgary 4*
Number of rooms: 525
Official Description (provided by the hotel):
Situated in the heart of one of Canada's most exciting cities, The Westin Calgary is located downtown where the major business centre meets the city's outdoor activities and first-class dining. ... more   less 
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Also Known As:
The Westin Calgary Hotel Calgary
Westin Calgary
Calgary Westin

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