We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good enough”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Service Plus Inns & Suites Calgary
Ranked #61 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed September 1, 2013

Located near some decent amenities, and was nice, clean, and quiet ( was surprised by that, as we had a ground floor room near the main door). 24 hour coffee/tea bar was wonderful, room was nice, extra pillows and blankets in the room were greatly appreciated, but found the beds too hard for our liking. Hot tub was HOT- unable to enjoy, and the waterslide was much too fast- also didn't like the fact that it was pitch dark and you had to lie down...not really safe for small children. Breakfast was ok, nice to have a hot selection, but thought perhaps one of the meat offerings could have been bacon- everyone loves bacon! and I don't like to eat questionable meat products (square sausage patties?). Front staff were very nice, although the night crew are useless for queries and seem unwilling to leave their post to help customers, even when there are two or more available. I sat in the couch area in the main lobby to read ( as my family go to bed earlier than I do) - BTW, couches are not very comfortable either, but fresh fruit nearby is very nice. Noticed that night staff were not nearly as friendly or competent as day staff. Overall, would probably stay again, but with lesser expectations for the pool area and the "hot breakfast buffet."

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded October 14, 2013

Dear Gina Z,
It is nice to hear that the extra items in the room were appreciated and that you found the hotel clean and quiet. I am not happy to hear that you didn't enjoy much else from your stay with us.
The hot tub is checked daily and kept at the regular temperature of 98-103 Fahrenheit. We definitely take into account any issues with the pool or hot tub area if they are brought to our attention as we want all of our guests to be able to enjoy the space.
Your concern about the service from the front desk that differs between shifts has been acknowledged, we want to make sure that guests receive the same service from all of our staff members.
In regards to the square sausage patties that you mentioned. I am not entirely sure what you are referring to as the sausage patties we serve our guests are round. The only square item that is served in the breakfast room is the French toast.
All concerns are passed onto management. At the Service Plus Inns and Suites we strive to excel in customer satisfaction.
Thank You for leaving your comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (264)
Traveler rating
Traveler type
Time of year
Language

169 - 175 of 264 reviews

Reviewed August 29, 2013

What a great place to stay - easy access off Deerfoot and right beside casino. The room was very nice - clean, spacious and lots of amenities. The free water and treat was a nice touch. Appreciated the free wifi and complimentary breakfast. First time I saw eggs benedict served at a free hotel breakfast - was very good. The fresh fruit was also appreciated. The hotel was full but very quiet. Is now our place to stay when in south calgary - really enjoyed our stay.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Bhawk35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded October 14, 2013

Dear Bhawk35,
Thank you for your warm review. It is nice to hear that you enjoyed your stay. We are always trying new items in the breakfast room and it is good to have positive feed back on the items being offered especially the eggs Benedict. We definitely think that breakfast is the most important meal of the day and are happy to send our guests off happy and ready to jump start their day.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 29, 2013

we have been staying at Service Plus for the last couple of years while visiting family in Calgary. Totally impressed with AJ the Front Office Manager who is exceptionally pleasant to deal with and very helpful. Would highly recommend.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pinky523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded October 14, 2013

Dear Pinky523,
Thank you for your review. I am glad to hear the service you received while staying with us was outstanding. We strive to give the best service to all of our guests that come through our doors and I am happy to hear that you received such service when you stayed here with us. I trust that you will visit again in the future and have another enjoyable experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

We purchase a package for Service Plus via a Team Buy deal. We stayed for 2 nights. The room was clean with friendly staff. The 'bonuses' for us was the really good buffet breakfast which was more than what I've experienced for a continental breakfast. It was a real treat, especially the hard boiled eggs which our daughter eats really well and the pool area had life jackets for young children. Our daughter made multiple uses of it during our 2 night stay. What a bonus & plus for us!

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded October 14, 2013

Dear Julie F,
I really appreciate your review. Our summer packages have been very popular this past season, this being said we are now offering similar packages over the winter season. If you are interested we would love to have you return. Breakfast is always a nice start to the day and I am glad to hear that it was enjoyed by all in your family. Hope to see you back again this winter, if not keep an eye out summer packages will be returning.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2013

We had a very good experience staying here. The rooms were very comfortable and clean. The location was good, and close to where our son lives, so especially good for us. It also included breakfast, which we thought would be pastries and such, but turned out to be a full buffet breakfast. A really nice surprise, and it was good.
The staff were friendly, and everything was clean and inviting.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank delygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded October 14, 2013

Dear Delygirl,
Thank you for your review. We are the winner of the 2013 Housekeeping award so I am very pleased to hear that you found the hotel clean and that we are continuing to meet the standards our guests expect to see when staying in a hotel. The breakfast is definitely something that we find to be one of our best features aside from our staff. I am happy to hear both impressed you and trust that you would come to stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

We stayed for a total of 4 nites
Restaurant breakfast was good service excellent. The rooms were good and very clean. The pool was adequate and so was the exercise facility. Hotel was easy to get to and not far from the airport
Staff were very friendly and professional . I'd definitely return

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Assistant Front Office Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded October 14, 2013

Dear Ed B,
Thank You for your kind review, I am happy to hear that you enjoyed your stay here and were able to enjoy all amenities provided by the hotel. We look forward to having you come and stay with us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

This has been our second stay this year at Service Plus Innes & Suites Calgary - both stays have been sports related. We like the pool area and the breakfast area, plus easy access to local ammenities. We are not gamblers and have not attended the casino, but is great location for any of the casino entertainment opportunities (should we wish to attend). We definitely plan to use Service Plus again in the future - our children are now at an age that their sports events take us throughout Alberta on a more regular basis. The ONLY issues we had on this last trip - breakfast did not appear to be fully cooked on our first morning (second morning was fine). And second issue - cleanliness of the room. The attendant obviously does not like her job, and I saw her on several occasions spending more time watching for the supervisor than doing her job. Why was I atune to this? Because on our first night stay we discovered someone else's hoodie hanging on a chair, and within one of the pillow cases on the bed there was a child's toy (little blue smurf - obviously that pillow case was not changed following someone else's stay).

Room Tip: Look online first and be prepared to book online. We phoned and were told our room selection would...
See more room tips
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ross P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Calgary hotels
Deerfoot Inn and Casino
#36 of 110 in Calgary
478 reviews
Northeast Calgary
Country Inn & Suites By Carlson, Calgary-Airport, AB
Show Prices
Show Prices
Show Prices
Northeast Calgary
Lakeview Signature Inn Calgary Airport
Southeast Calgary
Holiday Inn Express Hotel & Suites Calgary South
Southwest Calgary
Comfort Inn & Suites South
Comfort Inn & Suites South
#78 of 110 in Calgary
179 reviews
Show Prices
Show Prices
Show Prices

Been to Service Plus Inns & Suites Calgary? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Service Plus Inns & Suites Calgary

Address: 3503 114th Avenue SE, Calgary, Alberta T2Z 3X2, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 110 Hotels in Calgary
Price Range: $97 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Service Plus Inns & Suites Calgary 3*
Number of rooms: 139
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Priceline, Hotwire, Orbitz, TripOnline SA, getaroom.com and Cancelon so you can book your Service Plus Inns & Suites Calgary reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Service Plus Inns & Suites Calgary Hotel Calgary
Service Plus Inns And Suites Calgary

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing