Located near some decent amenities, and was nice, clean, and quiet ( was surprised by that, as we had a ground floor room near the main door). 24 hour coffee/tea bar was wonderful, room was nice, extra pillows and blankets in the room were greatly appreciated, but found the beds too hard for our liking. Hot tub was HOT- unable to enjoy, and the waterslide was much too fast- also didn't like the fact that it was pitch dark and you had to lie down...not really safe for small children. Breakfast was ok, nice to have a hot selection, but thought perhaps one of the meat offerings could have been bacon- everyone loves bacon! and I don't like to eat questionable meat products (square sausage patties?). Front staff were very nice, although the night crew are useless for queries and seem unwilling to leave their post to help customers, even when there are two or more available. I sat in the couch area in the main lobby to read ( as my family go to bed earlier than I do) - BTW, couches are not very comfortable either, but fresh fruit nearby is very nice. Noticed that night staff were not nearly as friendly or competent as day staff. Overall, would probably stay again, but with lesser expectations for the pool area and the "hot breakfast buffet."
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- Also Known As:
- Service Plus Inns & Suites Calgary Hotel Calgary
- Service Plus Inns And Suites Calgary