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“Great hotel!”

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Service Plus Inns & Suites Calgary
Ranked #60 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed September 13, 2011

I had a few reservations because of the SE location of the hotel, but we had no problems, and are staying again later this month. It is located in a business park, but not an industrial one. The room was great, room was also quiet, service was excellent, and the complimentary breakfast was great.

  • Stayed: September 2011, traveled as a couple
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2  Thank BarbLH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded September 28, 2011

Dear BarbLH,
Thank you for taking the time to post your great feedback on our hotel, and i am glad to hear you enjoined your stay, We are looking forward in accommodating you in the near future.

Aj Lifshits
Front Office Manager

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240 - 246 of 264 reviews

Reviewed July 26, 2011

I have stayed with the Service Plus in Calgary more than 100 times in the past 2 years. I have never been disappointed in the level of service, quality, value, and cleanliness. Rooms I have stayed in, the lobby and hall areas are always very clean and bright. The pool and waterslide are big enough to allow families and individuals to enjoy the perk.
Continental breakfast is well stocked, with a good variety of typical morning fare. Well staffed, and cleaned very quickly to allow more guests the opportunity to sit and gather thoughts before heading out to work or play.
Beds are always comfortable and fresh. Quality construction means "hall noise" is kept to a minimum. This can be hard to find. Trust me!
Overall, I have never had a complaint with my stays here. Any concerns I may have had, were quickly and correctly dealt with, to avoid any hardship on my part.

  • Stayed: July 2011, traveled on business
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2  Thank roachman1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded August 6, 2011

Dear roachman1962
Thank you for your time in posting the review. It is always pleasure to receive such great feedback for one of our long term guests, and we assure you we will continue to provide this type of service in the future for you and and all of our guests coming to our hotel.
On behalf of all the Staff here we thank you.

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Reviewed July 7, 2011

My family and I spent a few days at the Service Plus Inns + Suites, and we had a wonderful time.

The breakfast was great. There was eggs, bacon, sausage, waffles, yogurt, fruit, cereal, juice, coffee, bread, and a few other things. We never had to spend any money out to eat for our first two meals because we filled up so much for free at the hotel, and then grabbed a few things to take for lunch (fruit, etc) There was also free fruit in the lobby that changed from apples to oranges through the day!

We stayed in a family suite, and I found there was tons of room. The kids stayed in a separate room with bunkbeds and their own TV! It was great, after they went to bed, we were able to relax in our room that had a king bed, a kitchen, table and a TV. There was also wireless internet. The kids also LOVED the pool/waterslide.

There were two staff that went out of their way to help us. One was a girl in the breakfast room, I didn't get her name, but we showed up once 5 minutes before they closed the breakfast room, and she went and cooked us some eggs because they had ran out. It was really nice of her to do that, as most places wouldn't have. The other was a Sara at the front desk. The first night we arrived, we flew in really late, and got lost driving to the hotel. Sara stayed on the phone with us to get us in the right direction and we found our way. We needed to get somewhere the next morning and mentioned this to her. We woke up to find a map and step by step directions of the place we needed to go slid under our door! I was blown away that someone that works in customer service actually did this! All the staff were very friendly and every time we came or went there was a friendly face.

We will be back, thank you very much!

  • Stayed: June 2011, traveled with family
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Thank Ann_Dort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded August 6, 2011

Dear Ann_Dort
Thank you so much for taking the time to publish such a wonderful review of your recent stay at the Service Plus Inn and Suites. I will be sure to mention and pass your gratitude to our staff. As customer service representatives we strongly believe that the best service is a service when all your questions answered and anticipated before you even have to ask them yourself. Our mission whether you travel on business or leisure is to customize your experience in making it uniquely special to you as a guest at our home.
Aj Lifshits Front Office Manager

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Reviewed June 27, 2011

Stayed with other family and friends for a wedding close by. Rooms were clean, bed was comfortable with lots of extra pillows. Would stay again if I was in southern Calgary area. Lots of places to eat within a few miles, you will need transportation. Nothing close for walking. Hotel is located in a light Industrial/office area ...quiet at night.

  • Stayed: June 2011, traveled with family
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1  Thank traveling42_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded August 6, 2011

Dear traveling42_11
Thank you for your kind review and feedback, and we are delighted to hear that you so thoroughly enjoyed your stay at the Service Plus Inn and Suites and looking forward in welcoming you again very soon when you visit Calgary. We do offer an array of restaurants at our sister company Deerfoot Inn and Casino, a mere 4 minute walk, their amazing sushi & Martini bar and not to mention Friday and Saturday Prime Rib and Sea food buffet, but if you are looking for more intimate dinning the Mohave Grill and Bar is available for you at the hotel lobby. If you wish we do offer a complimentary shuttle service between the two properties for you to have a fun and enjoyable evening.

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Reviewed January 2, 2011

If you are on the one&two days business trip and location outsite of Calgary(SE) work for you, than this hotel would be ok . But if you stay longer and need some service from the hotel, than this hotel can't offer you good service. A lot of people staying in this hotel longer than ten days(a lot of companies near hotel) , but there is no laundry service. Because I come from Europe, I asked for credit in canadian dollars, the answer was just 'no'. Ussualy hotels just charge guest credit card plus 5-10%. Breakfast just poor.. This is 2-3 stars hotel without service.

  • Stayed: December 2010, traveled on business
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2  Thank Zuoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Front Office Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded January 3, 2011

Zuoz, Thank you for taking the time to provide us with meaningful feedback regarding your recent stay at the Service Plus Inn and Suites. I would like to apologize for any inconvenience you might have experienced and take this moment to respond to your feedback. We are a 3.5 star rating as the hotel doesn’t offer a restaurant facility, our sister hotel the Deerfoot Inn and Casino across the way offers a full service restaurants, which our guests are welcome to use with shuttle service available. I am not certain regarding your concern with laundry service, but we do offer same day dry cleaning and laundry service at the hotel. Unfortunately regarding the Canadian cash request, we are unable to provide cash back to our guests as part of the terms and condition with the credit companies in Canada; this is beyond our control as a hotel to decide on this matter.
I wish to invite you back and experience our hotel, feel free to contact us at any point.

Aj Lifshits
Front Office Manager

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Reviewed October 29, 2010

This hotel quoted one room rate for our group and then assigned half of my group more expensive rooms to apparently pad a bill or make use of rooms they could not rent out to others. They refused to discuss the issue and even negotiate with me regarding my concern. It cost our group several hundred dollars by taking them at face value. I/our group will never stay there again and will recommend to related organizations not to list them as a potential place for others to stay for conferences.

  • Stayed: October 2010, traveled on business
    • Value
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2  Thank Griz5406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPISCGY, Front Office Manager at Service Plus Inns & Suites Calgary, responded to this reviewResponded December 14, 2010

Good day,

Thank you for expressing your concern. I would like to take this moment to apolagize that the response time to your concern was not as pormpt as it should have been. Our Hotels guideline is to contact every one within 72 hours. As you might already know your concern was adressed and corrected to satisfaction.

Thank you for your time

Aj Lifshits
Front Office Manager

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Reviewed August 30, 2010

We chose this hotel for our final night due to the location to Calgary International Airport, however was most impressed with the room and facilities. We booked a family suite, so the children had bunk beds in a separate bedroom, there was a king in the main bedroom and kitchen facilities including fridge, sink, coffee machine, microwave, toaster and dishes. The room was very clean and had all the nice touches - shampoo, conditioner, lotions and even chocloates and bottles of water on the bedside table. There was a complimentary hot buffet breakfast and probably the children's favourite, a pool and waterslide! Excellent value for money!

  • Stayed: August 2010, traveled with family
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1  Thank ljmac28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Service Plus Inns & Suites Calgary

Address: 3503 114th Avenue SE, Calgary, Alberta T2Z 3X2, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 110 Hotels in Calgary
Price Range: $97 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Service Plus Inns & Suites Calgary 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Service Plus Inns & Suites Calgary Hotel Calgary
Service Plus Inns And Suites Calgary

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