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“Great Staff/ Extra Touches!!”

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Acclaim Hotel Calgary Airport
Ranked #23 of 109 Hotels in Calgary
Certificate of Excellence
Temecula, California
Level Contributor
416 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Great Staff/ Extra Touches!!”
5 of 5 bubbles Reviewed January 29, 2014 via mobile

I have stayed @ this property many times. The hotel van from the airport is punctual. The front desk staff is so helpful & pleasant upon check-in & out. Extra touches such as DVD rentals(free of charge) amenities in the bath-EVERYTHING about this hotel is top notch

Stayed December 2013
Helpful?
Thank Bev B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvester F, Guest Relations Manager at Acclaim Hotel Calgary Airport, responded to this review, February 2, 2014
Thank you for highlighting and sharing your experience about our team members. I am delighted that you have come back to stay with us once again and pleased to see that based on your shuttle pick up and check in reception that we are still "top notch" in your eyes. The amenities such as free DVD often make for a great extra touches. Again, thank you for choosing Acclaim Hotel and we look forward to seeing you again soon.
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1,083 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
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English first
Medicine Hat, Canada
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed January 26, 2014

We have stayed at this hotel several times when travelling through Calgary Airport, and it's still a fantastic hotel in a great location. They know how to cater to travellers, they have airport luggage carts instead of the typical brass bell carts that makes handling your bags so much easier.

The rooms are very clean and comfortable, although there is some variablity between newer and older rooms for climate controls and bathrooms (if you want to have a tub, make sure you ask, some just have showers, albeit very nice ones).

Room rates are very reasonable and the front desk staff are always very friendly and cheerful no matter if it's a late night arrival, or a stupid o'clock in the morning departure.

You are not more than 3 minutes from long term parking lots (I recommend Park 2 Go), and one block south of Country Hills Boulevard which gets you quick acess to the Deerfoot Highway and a 5 minute drive to Cross Iron Mills, or continue west along Country Hills for a great strip mall area with lots of fast food, gas stations, restaurants, etc.

We finally had the timing right to eat at the on-site restaurant, Pacini's, and it's spectacular as well.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dutchpirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvester F, Guest Relations Manager at Acclaim Hotel Calgary Airport, responded to this review, February 2, 2014
Hello and welcome back to Acclaim Hotel. I am happy to hear that the airport style luggage carts were helpful in making the handling of your bags that much easier, giving you lots more time to have a soak in the tub. I am pleased that you enjoyed your stay once more with us and thankful that you were able to experience the warmth of our friendly and cheerful staff. With great amenities, activities and a on site Pacini restaurant, we are glad that we can serve as your " launching pad" when travelling from Calgary.
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 26, 2014 via mobile

We were booked into this hotel by our travel agent as we had to overnight in Calgary and we were not disappointed. The shuttle service was fast, the bed was comfy and the shower was amazing. Our only regret was we couldn't stay longer!

There's a restaurant on site with good food and fast service, I recommend anyone check it out.

We will stay here again next time!

Stayed January 2014, traveled as a couple
Helpful?
Thank Robyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvester F, Guest Relations Manager at Acclaim Hotel Calgary Airport, responded to this review, February 2, 2014
Hello Robyn. I am pleased to see that the trust you placed on your travel agent to book you into Acclaim Hotel was well founded and that you were not disappointed. In addition to the fast shuttle, comfy beds and amazing showers, we have some other great amenities such as our Star Gazer Sky Deck where you can soak in our rooftop jetted spas and take in the spectacular city silhouettes and night sky. Plus if you are not quite ready to sleep there a variety of complimentary DVD movies for you to enjoy in the privacy and comfort of your room. In addition there is always the on site Pacini Restaurant. When you are able please contact me via email (sylvester@acclaimhotel.ca) as we would love to have you come back and stay longer so that you can enjoy these amenities at your leisure.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Creston, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed January 23, 2014

This hotel is very nice and still smells new. Has a great restaurant attached to it. No mini fridge in the room we stayed in though. Very close to airport and airport parking. Bed was very comfortable and a large flat TV. The K-Cup coffee maker was an awesome perk.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rod L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvester F, Guest Relations Manager at Acclaim Hotel Calgary Airport, responded to this review, February 2, 2014
Hello Rod. Thank you for the "nice and still smells new" reference to our hotel. Our entire team at Acclaim Hotel works very hard to ensure that since the five years that we opened that the "nice and new" feeling will still be present on our next birthday, which we will celebrate on or around March 3 2014. We are also proud to have received the Alberta Hotel and Lodging Association (AHLA) Housekeeping Award which fosters and encourages excellence in housekeeping and maintenance. On your next visit we would love to show you our 2014 award and our Studio Queen Suite room type which has a mini fridge and microwave. Perhaps you may be able to share some birthday cake with us.
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Odessa, Ukraine
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 21, 2014

The most wonderful airport hotel I have ever stayed at. The room was big and quiet, very convinient schedule of shuttles taking you from and to the airport. The personnel was friendly and tolerant. The restaurant was also good.

  • Stayed January 2014, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lida21oct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvester F, Guest Relations Manager at Acclaim Hotel Calgary Airport, responded to this review, February 2, 2014
Hello and thank you for giving us top marks for "The most wonderful airport hotel". We are proud to have been a part of you and your family's experience while you were in Calgary and look forward to your return to our big and comfortable rooms and Pacini restaurant.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, Maryland
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 18, 2014

I was very impressed with this hotel, rooms are clean, service is very helpful and convenient to the airport and business. Especially helpful was the ability to drop of my rental the night before the flight and use their shuttle to get to the hotel and airport. The shuttle is available 24 hours.

Room Tip: I had a room on first floor near lobby and conference rooms, I had no issues with noise or otherwise...
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sylvester F, Guest Relations Manager at Acclaim Hotel Calgary Airport, responded to this review, February 2, 2014
I am pleased with your “Great European Style Hotel Close to Airport” reference to our hotel and for sharing your room tip as well. Our award winning, sophisticated Euro-modern Calgary hotel provides the ultimate in comfort for business and leisure travellers and I am glad that you were able to include us in your itinerary while in Calgary. I hope that when you return that you will take advantage of our 24 hour airport shuttle service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portishead, United Kingdom
Level Contributor
96 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed January 15, 2014

This was our 3rd stay here and whilst the hotel is fine it just doesn't seem quite as good as previously. Check inn was fine but finding a parking slot was not easy after reception simply advised to park wherever we could find a slot - eventually found one.
Being on the airport side of the hotel we noticed quite a bit of aircraft noise and a lot of noise (which went on all night) from the various industrial units that surround the hotel. On check out we were not asked if our stay was satisfactory, and got the impression that they didn't care whether we came back in future. I believe that this hotel has recently changed hands and first impressions of the new set up do not compare favourably to the previous owners. Its not the cheapest hotel near the hotel and given our experience will probably try someone different next time now that its value for money seems debatable.

Room Tip: Pick a room on the side of the building where reception is as it should be much quieter.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elland1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acclaim Hotel Calgary Airport

Property: Acclaim Hotel Calgary Airport
Address: 123 Freeport Blvd NE, Calgary, Alberta T3N 0A3, Canada
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Calgary
#13 Romantic Hotel in Calgary
#28 Business Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Acclaim Hotel Calgary Airport 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Acclaim Hotel offers modern sophisticated accommodations 2 kilometres from the Calgary International Airport. Acclaim's location provides easy access to Calgary's thoroughfares, allowing for a speedy route to all points in the city. The property offers 225 non-smoking rooms and suites with king and queen size beds. Pacini Pasta & Grill Ristorante is attached to the hotel and offers a restaurant and lounge. The CrossIron Mills mall located in Balzac is less than 10 minutes drive north from Acclaim Hotel. If traveling to or from Banff National Park, Canmore, or Jasper access is convenient via Hwy. 201 Stoney Trail ring road access 2 kms north of Acclaim Hotel. The Country Hills Plaza shopping centre is located 5 minutes drive west on Country Hills Boulevard. ... more   less 
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Also Known As:
Acclaim Hotel Calgary

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