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“Average Holiday Inn - close to downtown”

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Holiday Inn Calgary - Macleod Trail South
Ranked #67 of 110 Hotels in Calgary
Reviewed November 5, 2011

Average, nothing notable. Close to downtown. – 6/10

  • Stayed: December 2010, traveled on business
    • Location
1  Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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280 - 286 of 357 reviews

Reviewed October 29, 2011

First of all- to commend the front desk staff and management on a nice property. Clean, professional, fun and well run, We stayed the better part of a week on family matters and enjoyed our time greatly. If there is anything to be improved....it would only be the breakfast servings. The hotel serves everything of the complmentary breakfast on styro dishes, cups and plates. Throw away forks and knives- none of it compostable or biodegradable. In this day and age, the amount of waste being generated by the breakfast operations is pretty apalling. For all you future visitors to the hotel....try to bring your own cups and saucers..

Otherwise, a good stay and a great time. Management- please cut back the throw away stuff that's more than excessive.

  • Stayed: October 2011, traveled with family
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1  Thank Banffperson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this reviewResponded October 31, 2011

I wish to thank you very much for taking the time to share your coments regarding your most recent visit. I was very pleased to read that you encountered a professional, clean, fun and well run Hotel. I was a little confused with the Complimentary breakfast and styrofoam and platic cutlery. Our property is a full service Holiday Inn that ofers food and beverage services for breakfast, lunch and dinner as well as a lounge. Holiday Inn Express offers the complimentsary breakfast so I am unsure if you had multiple stays at different properties during your trip. However I wish to thank you very much for business and we hope you decide to visit in the near future.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2011

When we arrived we found out they had mixed up our reservation ..pretty big hassle getting it figured out but staff were friendly, not exactly knowledgable but friendly! After that we ended up having to fix our own shower that the screws were too loose to use it. Not a big deal but add it to the rest of the things that went wrong. Worst of all ...we were woken at 8am while on vacation by a housekeeper barging into the room to see if we had checked out yet! Who, unless there on business would be gone then? A little communication between front desk and hk wouldn't hurt! The girl at the front desk apologized but had no idea how to resolve it so we took our apology and will never be back!

  • Stayed: September 2011
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1  Thank csjt309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this reviewResponded October 31, 2011

First please allow me to express my sincere apologies for the inconveniences caused during your visit. It was very disappointing to read that one of our room attendants mis-took your room as a check out and therefore woke you up, this is not the type of service we wish to provide our guests. Your visit here is to relax no matter on business and or pleasure and for that I do apologize. I am very hopeful that we have another opportunity to show you that your business is very important to us and that this is not a common occurence.
Sincerely

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Reviewed October 25, 2011

our room was by the poolside. location was great. close to downtown, to calgary zoo and chinook centre. i was with a two year old and he loves the pool. the pool wasn't too big but was a good size! I also like to add that i always love the beds and pillows(having the option to have a soft and firm kind)...holiday inn is always very comfortable to stay in.. plus, if you love japanese restaurant, it's about a minute walk, a&w is pretty close too and of course 7eleven...

i'd also like to add that their customer service was excellent....thanks...will be staying again next time we drop by Calgary.

  • Stayed: October 2011, traveled with family
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1  Thank kat10meow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this reviewResponded October 31, 2011

Thank you very much for sharing your wonderful comments with regards to your recent visit at the Holiday Inn Macleod Trail South in Calgary. I was so glad to hear that you took advantage of our location to visit downtown, the Zoo and the wonderful Chinook Mall. Your comments with regards to your customer service experience was so rewarding and will be shared with our entire team on the recognition board. We hope to see you again soon and thank you for your business.
Sincerely,

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Reviewed October 11, 2011

We stayed here for 2 nights while visiting Alberta, and it was an excellent choice.
We arrived 3 hours earlier than their check in time, and the staff member who was working at the time was very nice, and gave us a room right away. Our room was clean and comfortable and a good size. Hotel was easy to get around in as it is small. Restaurant was a little expensive for the quality of food, but not too bad. Hotel is located very close to downtown and the Chinook center which was perfect. They also offered free parking for our rental vehicle which almost never happens. On the day we left they offered us a late check out for free since we had a late flight out of Calgary.
We would definitely recommend this hotel to anyone traveling to Calgary and we will definitely come back when we return!

  • Stayed: April 2011, traveled as a couple
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1  Thank Amanda8925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this reviewResponded October 31, 2011

Thank you very much for taking the time to share your experience during your most recent visit to our Holiday Inn Macleod Trail South. We were so pleased to see that you enjoyed your visit and the service levels met your expectations, that is everything we strive for. Thank you and I will share your coments with our employees, and we thank you for your business.
Sincerely,

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Reviewed September 8, 2011

I enjoyed our stay in Calgary at this hotel. The front desk staff and anyone else we asked for help from was very friendly and accommodating. the rooms and hallways were very clean. We ordered room service twice and the service was very fast and the food was great. The only issue I had with our stay was the softness of the beds. Mine was too soft for my liking and seemed a bit old...I rolled towards the middle a lot during the night.
All in all a very nice stay though. I'd go back certainly.

  • Stayed: September 2011, traveled with family
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1  Thank Nostay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this reviewResponded September 23, 2011

Thank you very much for taking the time to provide a review of our Hotel. We are glad your stay was enjoyable and the services acceptable, we look very much to your return visit and thank you for your business, Sincerely

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Reviewed September 8, 2011

Comfortable, clean, very good value for the money spent. Very conveniently located to downtown Calgary and to many attractions. Would definitely stay there again.

One thing though - keep the window closed and the AC on - the hotel is by the train tracks!

  • Stayed: September 2011, traveled with family
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1  Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCalgary, General Manager at Holiday Inn Calgary - Macleod Trail South, responded to this reviewResponded September 23, 2011

Thank you very much for taking the time to provide a review of our Hotel. We are glad your stay was enjoyable and the services acceptable, we look very much to your return visit and thank you for your business, Sincerely

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Additional Information about Holiday Inn Calgary - Macleod Trail South

Address: 4206 Macleod Trail SE, Calgary, Alberta T2G 2R7, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#42 Business Hotel in Calgary
Price Range: $92 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Calgary - Macleod Trail South 3*
Number of rooms: 151
Official Description (provided by the hotel):
Welcome to a Calgary Hotel that Offers Comfort and Convenience Take a video tour of this hotel! The Holiday Inn Calgary Macleod Trail South is ideally located close to Calgary's vibrant downtown core with easy access to Calgary attractions and businesses - as well as the Calgary International Airport (YYC). We provide the ideal address while traveling on business with easy and close access to the downtown core, leave your car with us, we are adjacent to the Calgary Public Transit system giving you easy access to the Downtown Core, Calgary Zoo, Princess Island Park, Glenbow Museum and make sure you visit the cities largest mall; Chinook Centre plus many more attractions. Stay connected anywhere with free wireless/wired Internet access in guest rooms and wireless Internet in the public areas, meeting rooms and restaurant. If you wish to relax at the hotel please visit South 42 Restaurant & Lounge a great place to enjoy a delicious breakfast, luncheon meeting or a quiet dinner for two. Our lounge offers a comfortable atmosphere to relax at the end of a hectic day. When it's time to relax at this Calgary Hotel enjoy the heated indoor pool, 24 hour fitness center and business center. We are also proud to be pet friendly. Holiday Inn Calgary Macleod Trail South is the place to stay and play! ... more   less 
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Also Known As:
Holiday Inn Calgary-Macleod Trail South Hotel Calgary
Calgary Holiday Inn

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