I had been to this hotel in 2001 with my father. He fell in love with Lake Louise and this hotel. For years he talked about our trip. Recently his prostate cancer has advanced and he doesn't have much time. To cheer him up and spend some quality time with him, I booked another trip to the three Fairmont hotels of Banff, Lake Louise, and Jasper. Since the last time we were in Lake Louise we did not get a lake view room, I specifically called and made reservations for a lake view room. I emphatically explained that unless I am guaranteed a lake view room, I am not interested in staying there. They assured me of it.
When we showed up, they gave us a room in the newer tower built behind the main tower. It had lake view but obstructed by the other tower. It wasn't the beautiful view that I had imagined for my father. It took an hour to talk to the manager and they just threw up their arms and said that they can't do anything for me. They insisted that our room was lake view. The attitude of the manager was poor and she did not do anything to help out.
Compared to the older tower, the rooms in the newly built rear tower are much bigger, cleaner, and have a lot more luxurious amenities. In that respect they were better. However, the view is no where as nice. Additionally, every bus in North America pulls into the drive way directly in front of the lake facing rooms in the new tower. You can imagine the noise of diesel engines running, the exhaust fumes, and the constant beeping of when the buses back up. As early as 6:30 AM the buses started coming to the lake and so with open windows we were woken up every morning. In many ways, I felt like I was in Disneyland. As these buses open their doors, hords of tourists run out to the restaurants, lobby of the hotel, etc. You may have as well stayed at Disneyland. With all of this commotion, tourists, noise, etc. you cannot possibly enjoy the peace and serenity of the mountains and the lake. It was so bad that we decided to leave our hotel and go to the Post to eat dinner and enjoy relaxing on a chair outside to read and talk. I would highly recommend the Post Hotel instead of Fairmont.
Finally, when we were there in late May, the entire front of the hotel and lake front was torn up and under construction. For the $500 a night price tag, I got ripped off.
- Official Description (provided by the hotel):
- Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. ... more less
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- Also Known As:
- Fairmont Chateau Lake Louise Hotel Lake Louise
- Chateau Lake Louise
- Fairmont Lake Louise
- Lake Louise Fairmont
- Fairmont Hotel Lake Louise