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“The Perfect White Christmas”

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Fairmont Chateau Lake Louise
Ranked #2 of 5 Hotels in Lake Louise
Certificate of Excellence
GreenLeadersSilver level
Fremantle, WA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The Perfect White Christmas”
5 of 5 bubbles Reviewed January 15, 2014

My husband and I had a romantic white Christmas at Lake Louise. We skied nearby at the Lake Louise ski area and enjoyed the hotel's wonderful hospitality. It really is a Christmas picture-postcard; ice skating on the lake, horse-drawn sleigh rides, a Christmas eve night time guided snow shoe and fine dining on-site. This really is the ultimate place to do it!

Room Tip: A lake view room is very special if you can afford to upgrade.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skichickcharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, January 27, 2014
Thank you so much for staying with us. We are very happy to read that you enjoyed your time at The Fairmont Chateau Lake Louise. We look forward to welcoming you back to our winter wonderland for your next getaway soon!

The Fairmont Chateau Lake Louise Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,961 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,917)
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English first
Innisfail, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 15, 2014

The hotel facilities and staff were 1st class.
Except the hot tub jets were weak and it amounted to a hot pool.
The parking was crazy...not enough space. And 30$ per day valet.
My biggest complaint is the food. Of the 3 food establishments none of them offered value. The upstairs eatery had a menu of items I can not pronounce and a price tag no average person can afford.
The pub grub was somewhat common but, again way overpriced. Unless you admire $30 hamburgers and $8 beers.
The deli had awesome deal... For just $20 you get 2 hot dogs and a soda.
Bring a fresh credit card for sure!!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, January 27, 2014
Thank you very much for taking the time to write a review. We value your feedback and will review this with our team. We hope to welcome you back in the future.

The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 15, 2014

We planned a trip to the Canadian Rockies and parents were delighted to join. The hotel is right next to the amazing Lake Louise and the property is lovely. For outdoor enthusiasts, and if you are there I hope you like the outdoors as there is no big town nearby, you can rent canoes by the hour and explore the lake or go hiking along several trails.

Our room was over sized and spacious. The amenities are good, the bathroom tub was a small whirlpool. A separate shower is on the opposite wall. Our room did not face the water and it was a great room. You see the lake everywhere else so it doesn't detract from your stay if you don't have a lake view room.

Service is really good. The staff at restaurants are all super friendly, mainly locals or college age kids who work in the summer. Professional and all smiles.

The hotel is very large with several restaurants and shops. A variety of formal dining, semi-formal, then Saloon burger type place and even a deli. During the day it can be hectic in the lobby and common areas as tourists pour into the hotel while seeing the lake. Bus loads of tourists detract from the enjoyment a bit, but that's not the hotel's fault. It's by far the best place to be in Lake Louise because you are right in the middle of the beautiful scenery.

There is a lot of history associated with the hotel. Interesting fact, unlike some of its sister properties, there is no big fireplace in the hotel as the hotel burned down twice before. From the glacier on the mountain down to the lake and the property it is a picturesque place. The grounds are immaculately cared for and beautiful flowers adorn the property.

Canoeing was fun but the hiking even better. Highly recommend the hike to the Lake Agnes Tea House. Hikers of all levels can enjoy the trails but ask for suggestions before taking inexperienced kids on certain trails unless you want to carry them!

Lovely rooms, beautiful lobby, amazing and unique landscape.

Room Tip: Rooms facing the Lake are obviously the prettiest. Our room faced the hill, mountain and a little o...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GreatOak4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, January 27, 2014
Thank you so much for taking the time to write a review. We are very happy to read that you had a wonderful stay and enjoyed the abundance of summer activities at The Fairmont Chateau Lake Louise and surroundings. We hope to welcome you back again in the future.
The Fairmont Chateau Lake Louise Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
11 reviews
5 of 5 bubbles Reviewed January 12, 2014

It is a castle in front a turquoise lake and a glacier. Our lake view room was spacious, comfortable, has good quality amenities and the service was perfect. There are many good restaurants and some with lake view and excellent food, such as a glazed, blazed salmon with wild rice and a good Canadian wine. Besides, there are some stores and tourist guides to explain all about the nature and animals. It is a romantic place to rest and explore the nature.

Room Tip: The best rooms have lake view.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcia25091962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, January 27, 2014
Thank you so much for staying with us. We are very happy to read that you enjoyed your time at The Fairmont Chateau Lake Louise. We hope to welcome you back to Canada’s western mountain region in the future!
The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed January 11, 2014 via mobile

We booked this last minute as we needed to get out of the city for a night. We normally stay at the Banff Springs Hotel in Banff but wanted to do something different so Lake Louise it was.

Our lake view room was spacious, comfortable and extremely quiet.

The walking path around the lake is a great way to spend a couple of hours. We had wanted to do the tea house hike but it closed the week before! Oh well. Our snacks and cocktails in the lounge after our walk really hit the spot.

For dinner in the Dining Room we did the wine pairings which worked out great and everything was delicious.

Overall we still prefer Banff and the Banff Springs Hotel as there is just more to do (plus the Willow Stream Spa!) but for one night away Lake Louise was a welcome change and everything was on point.

Stayed October 2013, traveled with family
Helpful?
Thank jenlikesbeaches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, January 27, 2014
Thank you so much for staying with us. We are very happy to read that you enjoyed your time at The Fairmont Chateau Lake Louise. We hope to welcome you back for a weekend getaway during the summer season!
The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Sussex
Level Contributor
116 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed January 11, 2014

Very busy on arrival. Dealt with our own bags as it was quicker. Reception swamped but we were dealt with as swiftly as possible given the crush. A very large hotel grand reception indicative of the decor of the common areas of the hotel and had nice touches like pianist playing. We had a room with a magnificent view over the lake which didn't disappoint and was simply fantastic. The room however did disappoint was small and the bathroom could only be described as compact. Not inclined to complain because of view. But appreciate that rooms are designed to fit as many guests in as possible for maximum profit. Captive audience as far as dining concerned. We dined in Glacier Saloon the evening of arrival, long wait for food reasonably priced but uninspired range but beginning to understand that all Fairmont hotels have similar menus. Would not have chosen this venue to dine in normally, bit like a sports bar TV on continuously but the Poppy Brasserie was not open, which we would have preferred. Food was adequate but not memorable, like the service. Nearly had heart attack at price of breakfast at 34 dollars each for what was really a high class continental breakfast but service was good. Again had to pay for internet access which grates. On the whole I was personally disappointed with this hotel can't really put my finger on why. The location was magnificent, the staff on the whole attentive but the size of the room disappointed and didn't match the grandness of rest of hotel and soured my opinion of this hotel. Would I return - probably not.

Room Tip: If you check in at peak times be prepared to wait.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheFamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, January 27, 2014
Thank you for sharing your experience. We greatly appreciate your feedback and will review this with our team. We hope to welcome you back in the future.

The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oviedo, Florida
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 7, 2014

Stayed for the Xmas Holidays - a great trip! The hotel and grounds are gorgeous - the staff went out of their way to be sure the kids enjoyed the Xmas Holidays. I'm putting this on my bucket list for a summer trip to enjoy some hiking and sightseeing.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UCF_MP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Manager at Fairmont Chateau Lake Louise, responded to this review, January 13, 2014
Thank you so much for staying with us. We are very happy to read that you enjoyed your time at The Fairmont Chateau Lake Louise. We look forward to welcoming you back for a summer getaway in then near future!

The Fairmont Chateau Lake Louise Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Chateau Lake Louise

Property: Fairmont Chateau Lake Louise
Address: 111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Lake Louise
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Chateau Lake Louise 4*
Number of rooms: 550
Official Description (provided by the hotel):
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. ... more   less 
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Also Known As:
Fairmont Chateau Lake Louise Hotel Lake Louise
Chateau Lake Louise
Fairmont Lake Louise
Lake Louise Fairmont
Fairmont Hotel Lake Louise

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