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Fairmont Chateau Lake Louise
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Savings alert! 35% below average rates

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Reviews (7,280)
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4,667
1,581
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4,667
1,581
626
277
129
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5,298 - 5,303 of 7,280 reviews
Reviewed March 18, 2013

The location of this hotel is spectacular. To be able to walk out and go for a world class hike to the plain of the 7 glaciers and be back in the lounge for supper was great! Views out of lounge and off patio beautiful. We stayed in a family suite and it was wonderful with 2 big bedrooms and 3 bathrooms. Got 3 rd night free so actually pretty good value. Server very friendly to us in lounge despite fact we had 3 little kids with us. Felt very comfortable here. Good pool for kids. Check in very smooth and quick. Checkout was a bit slow, but overall a really fun and special stay for our family.

Room Tip: Family suites very big and nice
  • Stayed: July 2012, traveled with family
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1  Thank weliketofly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

My family and I stay here 3 or 4 times a year. That in itself is an excellent recommendation. We are always treated well. The staff is outstanding. This year we had my brother and sister in law from Ontario come with us between Christmas and New Year. They were amazed by the views and activities. We skiied, skated, tobogganed and took a sleigh ride to the end of the lake and back. Living in Calgary it is easy to take this world class site for granted sometimes. Seeing it through the eyes of a new visitor made me really apprecite how beautiful this spot is.

Although I have read some of the reviews saying the rooms are rather small, one must remember when this hotel was built. Also having travelled a fair bit in Europe, also helps with prespective in room size. Besides, there is so much to do and see, one does not spend much time in the room.

This is truly a beautiful place. If you have a chance to visit Lake Louise, the Chateau is a must visit even if you cannot stay for the full experience.

Room Tip: Lakeview rooms are spectacular. Join the President's club for free internet. Can do when you check in
  • Stayed: March 2013, traveled with family
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2  Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, General Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded March 22, 2013

Thank you so much for your review - it's amazing to hear that we are a tradition with your family and that you're also sharing it with other family members. We look forward to welcoming you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

This was the best hotel I have ever stayed in.The staff were fantastic, the food very nicely presented and delicious,the room very clean and comfortable and the views breath taking. It was wonderful to be able to walk out of the front door of the hotel and on to the footpath that took us along Lake Louise were we could see so much wild life.

Room Tip: The higher floors have wonderful panoramic views
  • Stayed: July 2012, traveled as a couple
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3  Thank sal42manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, General Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded March 18, 2013

Thank you very much for posting your review. We do our utmost to provide exceptional service and I'm so pleased that's what you received. We hope to see you again, perhaps in the winter so you can experience our white wonderland!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

We stayed at the Chateau Lake Louise for 4 nights. Pros: The service is outstanding. The food was very good to excellent. The setting on the frozen lake with ice skating right outside the lounge windows was enchanting. The shuttle is great for getting over to the ski area. And the skiing at Lake Louise was very good too!
Our room was a nicely appointed junior suite on the Gold level.
The con: The beds were hard. IMHO they aren't in the same class with a Westin Heavenly Bed, or a Sheraton Sweet Sleeper. When you strip away all the fluff, why do you stay in a hotel? To sleep! And when that suffers because your hips ache from the extra firm mattress, well it means you can't wait to get home to your own bed.
If you like an extra firm bed, the Chateau can't be beat. It has great amenities and setting. But we won't be back just because the beds are too hard for us.

  • Stayed: March 2013, traveled as a couple
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2  Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

The staff was exceptional with the food not taking a seat to the service. The food was extremely well prepared, and tasted exceptional as well. The entertainment was great @ the saloon also. The views were breath-taking and the staff were extremely helpful in booking sled rides, ski bus, dog-sledding as well as, the gift shops were surprisingly well affordable.

Room Tip: Anyting third floor or higher is a great choice.
  • Stayed: December 2012, traveled on business
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1  Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, General Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded March 15, 2013

It great to hear what an enjoyable stay you had with us. I'll certainly share your comments with our entire team so they know what an impact their service is having on our guests. We hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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