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“A hotel with a great view.”

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Fairmont Chateau Lake Louise
Ranked #2 of 5 Hotels in Lake Louise
Certificate of Excellence
GreenLeadersSilver level
Reviewed February 13, 2013

Want a big hotel with a view - well this is it. We stayed 2 days, and really that was enough as we are not skiers. Remember, there is not much else to do that is not snow or winter related. The town is some kilometres away, and from the look of the town, there is not much there anyway.

None the less, the skating on the lake is fun, and a must do – even if you can’t skate like me. I think that most Canadians must have been born with skates.

Not all the restaurants are open all the time, and strangely, one closes at 7 pm, and the Saloon Bar downstairs was not really our taste. We are not sports bar people.

The room was very comfortable, and we were in the new wing, with a great view of the lake and mountains.

The walk around the lake was a good morning out, and can be done without snowshoes – just make sure you have good boots, socks and toe warmers.

You do have to watch out for the bus loads of others that come to gawk at the place and the ice sculptures during the day, but after about 4 pm, they seem to have all gone. If you’re interested in getting some good pictures of the ice sculptures, try very late in the day to get some good lighting.

Room Tip: Always get a room with a view - why else would you be there.
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  • Stayed: February 2013, traveled as a couple
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3  Thank Grahame_B255060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded February 15, 2013

Thank you so much for your review. I'm so pleased to hear that you enjoyed your stay and were still able to experience Lake Louise, even though you're not a skiier. Skating on the lake is an experience, especially if you have a chance to have your picture taken next to the ice castle. We hope you'll be able to make it out here again!

Warm Regards,
Lisa Riches
Executive Assistant

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4,935 - 4,941 of 6,848 reviews

Reviewed February 12, 2013

Wow, service with a smile and nothing was a problem. We stayed overnight and the hotel was not full so everything was easy. The walk to the end of the lake was such fun we did it twice, anything to walk off the meals. We are not al carte eaters so the lake view restaurant and the saloon bar was our preferred choice. Not to sure about the lake view restaurant, little bit too formal wherenyounhave to wait to be seated....but I am sure this is because when it gets busy it could turn into a free for all. We had a sunny day and the heat coming through the window was uncomfortable, especially since the heater was on as well. Minor complaint only. Food prices are reasonable soups, sandwiches are all well priced. Saloon bar downstairs was very nice. Overall a very nice trip, we stayed in room 469 with a view of the lake with a king size bed, no other view like it from any other hotel, well worth it.

Room Tip: Lake view room if you can but don't be disappointed if you can not just means of have to get out...
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  • Stayed: February 2013, traveled as a couple
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1  Thank african_aussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded February 15, 2013

The walk around the lake is my personal favourite - just about an hour there and back and you have a chance to experience the views from so many different angles. It's so nice to hear that you enjoyed your stay with us. I hope you also have a chance to experience the views in the summer!

Warm Regards,
Lisa Riches
Executive Assistant

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Reviewed February 11, 2013

The single most amazing hotel experience of our lives, Fairmont Gold. Exclusive check in on the 7th floor in the Fairmont Gold Lounge. Romantic horse abd sleigh ride around lake louise. Beautiful ice sculptures. Canapes, honour bar. Fairview dining room 3 course fine dining dinner with paired wines. Romantic music playing in ur room on arrival. Felt like royalty!

  • Stayed: February 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

The position of the Chateau in the natural area is absolutely unbelievable! As in a fairytale the Chateau is surrounded by a wonderful scenario! From the window in the room the magnificence of the nature can be seen! With a cup of brewed coffee prepared by oneself in the room life become exciting each moment! The staff is extremely courteous and efficient! We meet at the desk a girl named Angela! really truly outstanding her kindness! out of the ordinary!!! also the other workers are really impeccable! From Ashley in the Concierge to the Drivers of the shuttle bus to Lake Louise ski resort ! The days spent there are really to remember!

  • Stayed: January 2013, traveled with family
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2  Thank Nosik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded February 15, 2013

It's always great to hear that guests enjoyed their stays, but knowing that the service they received is what truly made their stay is exceptional. Thank you so much for your review; I've shared your comments with all the colleagues mentioned so they know how appreciated they are. We hope to see you again soon!

Warm Regards,
Lisa Riches
Executive Assistant

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Reviewed February 10, 2013

The overall hotel and room were kept in great shape. Thanks to a shortage of rooms we were upgraded to a junior suite and it was fantastic. Almost all of the rooms seemed to have nice views and modern furnishings though. Perhaps the strongest element of our stay was the staff-- from the bellman to the front desk. All were incredibly friendly and helpful.

There was really only two areas where things fell short-- the cost and quality of the food and drink. We happen to live in a city where we pride ourselves on having access to world-class food without the attachment of high cost. At this hotel, the cost of food and drink was exorbitant. $50 for a breakfast for two that consisted of waffles and a yogurt parfait. It didn't matter what you ordered for a meal-- it was woefully overpriced. One understands availability of a high-priced restaurant option in a resort hotel, but you couldn't even get a reasonably-priced croissant. On top of the pricing, the taste of the food was mediocre at best. We found by going into town and talking to the locals, we were able to find really good, simple food (including regional specialties) at reasonable prices in the town of Lake Louise.

There was only one other item to nitpick: pool access. It was a very long walk from our room, and to get to/from there, we had to walk through all of the main hallways (including the convention room areas), restaurants, and the front lobby, in a robe. (A changing room is available near the pool.) The temperature of the regular pool was also a little on the cool side, but not that bad.

Although the basics were well-covered (a comfortable place to sleep and great staff), we spent an amount near equal to our room on food & drink-- and were disappointed in what was served to us. Overall, I think we would recommend this place, but those who stay should definitely look elsewhere when it's time to eat and drink!

Room Tip: There is a newer side to the hotel...ask staff when booking
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  • Stayed: January 2013, traveled as a couple
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4  Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

One of those unique places in the whole world. Anybody who appreciates luxury and unique locations must visit and stay at the Chateau lake Louise at least once in their life. I cannot imagine a more romantic place.

Room Tip: Get a room with views of the lake, well worth it
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  • Stayed: February 2013, traveled with friends
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3  Thank CarlosQuesada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this reviewResponded February 15, 2013

The Fairmont Chateau Lake Louise is located in one of the most memorable and beautiful spots. I'm so pleased you had a chance to enjoy it and hope to see you again soon!

Warm Regards,
Lisa Riches
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2013

Built turn of the century. Located in one of the most beautiful places in the world, the Canadian Rockies. What more could you want? Oh and it's a Fairmont. Amazing. My room was a corner suite on one of the upper floors, facing the lake. It was in the old part of the building which I loved. For being an old room it was huge, with a giant picture window to enjoy the views. Super comfortable like all the Fairmont's I have stayed in. Service was great. Afternoon tea, the downstairs bar and the location. This is one of my favorite places in the world.

Room Tip: You have to get a lake view. Upper floor. Amazing
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  • Stayed: October 2012, traveled on business
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3  Thank thecolonel1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Chateau Lake Louise

Address: 111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Lake Louise
Price Range: $265 - $759 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Chateau Lake Louise 4*
Number of rooms: 552
Official Description (provided by the hotel):
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. ... more   less 
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Also Known As:
Fairmont Chateau Lake Louise Hotel Lake Louise
Chateau Lake Louise
Fairmont Lake Louise
Lake Louise Fairmont
Fairmont Hotel Lake Louise

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