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“Five star view and very comfortable”

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Fairmont Chateau Lake Louise
Ranked #2 of 5 Hotels in Lake Louise
Certificate of Excellence
GreenLeadersSilver level
Australia
Level Contributor
189 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Five star view and very comfortable”
4 of 5 bubbles Reviewed February 12, 2013

Wow, service with a smile and nothing was a problem. We stayed overnight and the hotel was not full so everything was easy. The walk to the end of the lake was such fun we did it twice, anything to walk off the meals. We are not al carte eaters so the lake view restaurant and the saloon bar was our preferred choice. Not to sure about the lake view restaurant, little bit too formal wherenyounhave to wait to be seated....but I am sure this is because when it gets busy it could turn into a free for all. We had a sunny day and the heat coming through the window was uncomfortable, especially since the heater was on as well. Minor complaint only. Food prices are reasonable soups, sandwiches are all well priced. Saloon bar downstairs was very nice. Overall a very nice trip, we stayed in room 469 with a view of the lake with a king size bed, no other view like it from any other hotel, well worth it.

Room Tip: Lake view room if you can but don't be disappointed if you can not just means of have to get out...
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  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank african_aussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review, February 15, 2013
The walk around the lake is my personal favourite - just about an hour there and back and you have a chance to experience the views from so many different angles. It's so nice to hear that you enjoyed your stay with us. I hope you also have a chance to experience the views in the summer!

Warm Regards,
Lisa Riches
Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Lake Louise
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 11, 2013

The single most amazing hotel experience of our lives, Fairmont Gold. Exclusive check in on the 7th floor in the Fairmont Gold Lounge. Romantic horse abd sleigh ride around lake louise. Beautiful ice sculptures. Canapes, honour bar. Fairview dining room 3 course fine dining dinner with paired wines. Romantic music playing in ur room on arrival. Felt like royalty!

  • Stayed February 2013, traveled as a couple
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Review collected in partnership with Easytobook.com

Helpful?
1 Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
182 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed February 11, 2013

The position of the Chateau in the natural area is absolutely unbelievable! As in a fairytale the Chateau is surrounded by a wonderful scenario! From the window in the room the magnificence of the nature can be seen! With a cup of brewed coffee prepared by oneself in the room life become exciting each moment! The staff is extremely courteous and efficient! We meet at the desk a girl named Angela! really truly outstanding her kindness! out of the ordinary!!! also the other workers are really impeccable! From Ashley in the Concierge to the Drivers of the shuttle bus to Lake Louise ski resort ! The days spent there are really to remember!

  • Stayed January 2013, traveled with family
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Helpful?
2 Thank Nosik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review, February 15, 2013
It's always great to hear that guests enjoyed their stays, but knowing that the service they received is what truly made their stay is exceptional. Thank you so much for your review; I've shared your comments with all the colleagues mentioned so they know how appreciated they are. We hope to see you again soon!

Warm Regards,
Lisa Riches
Executive Assistant
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Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed February 10, 2013

The overall hotel and room were kept in great shape. Thanks to a shortage of rooms we were upgraded to a junior suite and it was fantastic. Almost all of the rooms seemed to have nice views and modern furnishings though. Perhaps the strongest element of our stay was the staff-- from the bellman to the front desk. All were incredibly friendly and helpful.

There was really only two areas where things fell short-- the cost and quality of the food and drink. We happen to live in a city where we pride ourselves on having access to world-class food without the attachment of high cost. At this hotel, the cost of food and drink was exorbitant. $50 for a breakfast for two that consisted of waffles and a yogurt parfait. It didn't matter what you ordered for a meal-- it was woefully overpriced. One understands availability of a high-priced restaurant option in a resort hotel, but you couldn't even get a reasonably-priced croissant. On top of the pricing, the taste of the food was mediocre at best. We found by going into town and talking to the locals, we were able to find really good, simple food (including regional specialties) at reasonable prices in the town of Lake Louise.

There was only one other item to nitpick: pool access. It was a very long walk from our room, and to get to/from there, we had to walk through all of the main hallways (including the convention room areas), restaurants, and the front lobby, in a robe. (A changing room is available near the pool.) The temperature of the regular pool was also a little on the cool side, but not that bad.

Although the basics were well-covered (a comfortable place to sleep and great staff), we spent an amount near equal to our room on food & drink-- and were disappointed in what was served to us. Overall, I think we would recommend this place, but those who stay should definitely look elsewhere when it's time to eat and drink!

Room Tip: There is a newer side to the hotel...ask staff when booking
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  • Stayed January 2013, traveled as a couple
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Helpful?
4 Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

One of those unique places in the whole world. Anybody who appreciates luxury and unique locations must visit and stay at the Chateau lake Louise at least once in their life. I cannot imagine a more romantic place.

Room Tip: Get a room with views of the lake, well worth it
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  • Stayed February 2013, traveled with friends
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Helpful?
3 Thank CarlosQuesada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review, February 15, 2013
The Fairmont Chateau Lake Louise is located in one of the most memorable and beautiful spots. I'm so pleased you had a chance to enjoy it and hope to see you again soon!

Warm Regards,
Lisa Riches
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malibu, California
Level Contributor
153 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

Built turn of the century. Located in one of the most beautiful places in the world, the Canadian Rockies. What more could you want? Oh and it's a Fairmont. Amazing. My room was a corner suite on one of the upper floors, facing the lake. It was in the old part of the building which I loved. For being an old room it was huge, with a giant picture window to enjoy the views. Super comfortable like all the Fairmont's I have stayed in. Service was great. Afternoon tea, the downstairs bar and the location. This is one of my favorite places in the world.

Room Tip: You have to get a lake view. Upper floor. Amazing
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  • Stayed October 2012, traveled on business
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Helpful?
3 Thank thecolonel1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

I didn't want to leave.

Having stayed at most of the Fairmonts in Canada, I've come to expect high quality service, but also a little stuffiness. I've been a fan of the Banff Springs Hotel for years, but I think I now have a new favourite: the Chateau lake Louise.

I had a great room overlooking the lake and Victoria Glacier. $235 a night, prepaid, using an upgrade certificate.

I arrived early in the week and pretty much had the place to myself. When i skated in the evening out on the lake, I was the only person. I enjoyed sitting by the bonfire after my skates were off, admiring the stars and the mountains. It was busier on the weekend: loads of people having fun. Pickup hockey and British Bulldog seem popular and a way to meet new friends.

Downhill skiing at Lake Louise, I only shared a chair once on Thursday. On some trails, I never saw another skier. Friday was busier, Saturday was very busy. $87 lift ticket.

Hired a guide who gave me some pointers to improve my cross-country skiing, and he introduced me to the excellent track-set trails around the hotel. There's about 70km of trails. Once you know where they are, you can safely and easily head off on your own. He warned me to stay away from the avalanche areas which are surprisingly easy to access. The guides are very nice and not as busy as they want to be. You might be able to negotiate a good family rate.

Several of the more popular trails in the park are easily accessible during the winter, but you will need a car to get there. Rent one from the onsite Hertz dealer. Try Johnson Creek and Jpohnson Canyon, but get there early in the morning if you want the place to yourself. Light is best in the late afternoon. I encountered a herd of elk, and photographed some wolf tracks. watched some crazy people ice climbing. At least, I think they're crazy. They seemed to know what they were doing. Trails are serious wilderness trails, and you will need proper footwear. See if you can borrow ice cleats from the hotel; they were very useful.

There's sleigh rides and dog sledding available at the hotel.

Pool is a little small and busy in the late afternoon, but quiet most of the day. Great steam room after a long day outside. I was pretty sore each night, so glad of the hot tub and steam room.

Parking is $30 per day. Ski, boot, snowshoe and skate rentals are at the hotel, and reasonably priced. There's a deli in the hotel selling drinks and light snacks at reasonable prices all day. There's a sports pub that provides reasonably-priced meals. Then of course, there is the dining room for elegant and memorable dining. Enjoy a drink in the lobby bar for one of the most spectacular views in Canada.

The hotel is 4 km from the village of Lake Louise where you can stock up on reasonably priced wine, beer, and snack foods if you want. There is a small fridge in your hotel room; no mini-bar.

I can't stop thinking about the place. Just about perfect, and I usually hate winter.

  • Stayed February 2013, traveled solo
    • Value
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Helpful?
5 Thank AvidCanoeist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FCLL, Executive Assistant to the General Manager at Fairmont Chateau Lake Louise, responded to this review, February 15, 2013
It sounds like you had a chance to experience most of what winter in Lake Louise has to offer! I'm so pleased you enjoyed your stay. We hope you're able to visit us again soon!

Warm Regards,
Lisa Riches
Executive Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Chateau Lake Louise

Property: Fairmont Chateau Lake Louise
Address: 111 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Lake Louise
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Chateau Lake Louise 4*
Number of rooms: 550
Official Description (provided by the hotel):
Surrounded by some of the most breathtaking scenery in the world, the iconic Fairmont Chateau Lake Louise resort is nestled deep within Banff National Park, a UNESCO World Heritage Site. Enveloped by soaring mountain peaks, the majestic Victoria Glacier and a glistening emerald lake, the natural beauty of this destination permeates every nook of the historic resort - originally built as a base for outdoor enthusiasts and alpinists. The Fairmont Chateau Lake Louise is a year-round luxury resort which specializes in offering extensive Guided Mountain Heritage programs, unparalleled skiing in the winter, exceptional food and beverage experiences and a new spa, The Spa at the Fairmont Chateau Lake Louise. ... more   less 
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Also Known As:
Fairmont Chateau Lake Louise Hotel Lake Louise
Chateau Lake Louise
Fairmont Lake Louise
Lake Louise Fairmont
Fairmont Hotel Lake Louise

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