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“Don't waste your money here”
1 of 5 bubbles Review of Deer Lodge

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Deer Lodge
Ranked #5 of 5 Hotels in Lake Louise
Wigan, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Don't waste your money here”
Reviewed September 14, 2013 via mobile

I need to start by saying that in 21 years of travelling I've never felt strongly enough to write a bad review until now. I'm no hotel snob either. This place may have charm being it was built over 100 years ago so if that's what you like then you'll probably love this place. If you want a room that's wider than 6ft (like I do) then this place won't be for you. Our room was so small and dismal I wanted to cry when we walked in. It was damp, the place was in a bad state of disrepair with rotting wooden windows and even the restaurant window had a huge crack across the glass. Why would you not replace that? Everything in this place creaks - we heard everyone walk past the room, everyone who climbed the stairs and the 1 inch gap beneath the door meant we heard everyone's conversations also. There is no TV which didn't worry me but being that there is nothing to do in this place it was a problem. Lake Louise town is 3km away. The hot tub was so hot I couldn't get in and the jets weren't working. There's no lift and no tea/coffee facilities in the room also no hair dryer. The bath was a half size one so you had to sit knees up to bathe. The toilet door hit the toilet as it opened as there was no space. The rooms were more suited to a youth hostel than the prices this place charged. Seriously people.. Go elsewhere. Thank god we only here one night. 11am checkout.. We were gone by 8!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagment, General Manager at Deer Lodge, responded to this review, October 7, 2013
Thank you for providing us with your comments in regards to your experience at Buffalo Mountain Lodge. We do take any experience such as this seriously, and your comments are important to us. Please feel free contact me directly if you would like to speak about any of the above issues.

Deer Lodge Manager - dlmanager@crmr.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,535 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (285)
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English first
Arklow, Ireland
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 14, 2013

We were told that the rooms in the Deer Lodge were rather basic but in my pininion our room was even lower than that! The room was very small & dim, the bedroom door was rather shabby & old, mind you, it was an old building & rather like a maze! No lifts, so you have to carry your cases up if your room is upstairs, though the staff would give you a hand if needed. We were lucky, got the ground level room. The staff at the reception were very friendly and helpful. food was expensive & tasteless, not nice. Thankfully we only stayed 1 night.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jentze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Lake Louise hotels

Waterford, Ireland
Level Contributor
238 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed September 11, 2013

I have to admit to being let down by Deer Lodge - for the money they charge I would expect a beautifully restored historic hotel. However, the reality is that their standard rooms are tiny, not particularly comforatble and a little bit grim. The hotel is clearly a better option than the ridiculously overprice Fairmont, but at the end of the day the standards aren't good enough for the prices they charge.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank declanjhayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limerick, Ireland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 8, 2013 via mobile

Had booked this hotel for a 2 night stay as a honeymoon couple they gave us a free up grade to a king heritage room no24 highly recommend if you are looking for something different from the norm.. The staff where very friendly and helpful this room was spacious and clean with a balcony of views of the Rockies.. Also after a beautiful walk around lake Louise we came back to a lovely bottle of wine compliments of the hotel wow attention to the little things do help. The hot tub was great also. I did hear a couple complain that they had no tv in there room it is on there website that there is no tv so knew this before booking. I didn't come to the Rockies to watch tv I came to be amazed and I was. I can't fault this room all though seeing some of the rooms they did seem small so highly recommend a heritage room

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracymrlw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CRMRManagment, General Manager at Deer Lodge, responded to this review, October 7, 2013
Thank you for sharing your comments on your recent stay at Deer Lodge. We are glad our staff was able to make your Honeymoon extra special. We look forward to welcoming you back soon!

Warmest Regards,

General Manager
Deer Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Ore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 5, 2013

Our heritage room was roomy with nice bathroom and great bed. We enjoyed the balcony although it is true on road side daytime traffic was considerable.
The building is very spacious with several reading rooms, one with a huge rock fireplace. True there is no TV, refrigerator, etc although wi fi is free and strong. But this is the kind of place to come and slow down, be charmed. Food was very good and views are great.
Plus, a super hot tub on roof.

Room Tip: Heritage rooms worth extra cost. Rooms on traffic side more noisy but better view.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank quiltersforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillette
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 5, 2013

Deer Lodge is clean and has very nice staff. The Hotel is old but the restaurant is very good with wonderful selections from their chef. Beds were comfy. Ask for the new section. The Fairmont would be a nicer stay, but twice as much. Next time, I may stay somewhere else but eat at this Hotel

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
long island, new york
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 3, 2013

A great place to stay right down the block from beautiful Lake Louise.( and a lot cheaper). The whole atmosphere brings you back in time, but the lodge has all the modern amenities. The view from the hot tub is unreal!

Room Tip: Be aware that there are no elevators.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oliviajohn5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Deer Lodge

Property: Deer Lodge
Address: 109 Lake Louise Drive, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service
Hotel Style:
Ranked #5 of 5 Hotels in Lake Louise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Deer Lodge 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Deer Hotel Lake Louise
Deer Lodge Lake Louise
Lake Louise Deer Lodge

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