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“good food, horribly slow service”

The Bison Restaurant
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Ranked #8 of 144 Restaurants in Banff
Certificate of Excellence
Price range: $11 - $36
Cuisines: Canadian, Contemporary
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Families with children, Business meetings, Local cuisine, Romantic
Dining options: Brunch, Dinner, Lunch, Drinks, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Dining
Cross street: Caribou
Description: Walk up our staircase into rustic elegance. With windows on three sides, Banff's best mountain views speak for themselves. Enjoy a signature cocktail, local bottled beer or choose from our carefully selected wine list. Watch the show as a line of talented chefs in our open concept coppered kitchen lead by executive chef Brendan Robson prepare your regionally inspired meal. Locals and visitors enjoy our sun-drenched terrace with its mountain views in the summer, and roaring campfire in the winter. Whether in high heels or hiking boots, our dining room is yours.
Kent, Ohio
Level Contributor
284 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
“good food, horribly slow service”
Reviewed August 7, 2014

Bison is a very pretty restaurant on the second floor, above the more casual Bear Street Tavern. We had a table with huge chairs and a nice view of the mountains. For our meal, my wife started with the peach salad and I had the Caesar salad. Everyone in our party ordered the steelhead trout, which was complemented by green beans, roasted potatoes and parsley purée. The portion was rather small but it was very good.

The main downside to our visit was the very slow service. We waited 20 minutes to order, didn't get our salads until 45 minutes after arrival, and it was a full hour and 10 minutes until we got our entrees. Our waiter was continuously busy but just seemed to have too many tables.

Overall, the restaurant was pretty and the food was tasty, but the portions were small and the service was slow, which makes it hard for me to recommend Bison.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank walkerbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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957 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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English first
San Juan Capistrano, California
Level Contributor
87 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
“Amazingly good food”
Reviewed August 7, 2014

Get the garlic cheese bread starter. And the Big Bird pizza is great. Lots of TV screens inside to watch (and I'm not a TV person). Highly recommended.

Visited August 2014
Helpful?
1 Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Steak was awful”
Reviewed August 6, 2014

Steak was undercooked and full of gristle. Same thing happened to a dining partner. Salad and dessert very OK but could not make up for the inedible entrée.

Visited May 2014
Helpful?
Thank TxTraveler248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
49 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“An annual favorite”
Reviewed August 5, 2014

The Bison is one of our favorite 3-4 restaurants in Banff. We've eaten there more than five times.
This time, we had short ribs and the duck entry. They were both excellent as was the service.
We will return next August.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TXJOB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Level Contributor
6 reviews
4 restaurant reviews
“Meh”
Reviewed July 26, 2014

The food was really good and the drinks were so-so. It's a very nice looking restaurant (including the waiters)
I made a reservation online and got there 5 minutes early but I still had to wait 10 minutes past my reservation time which was really annoying considering that is the whole point of a reservation and the restaurant didn't seem very busy.
I'm not sure if I would eat here next time I'm in banff but I did feel it was worth at least one visit.

Visited June 2014
Helpful?
Thank NikkiBee3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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