Worst service and restaurant experience I've had in years. Waited at the front while three staff stood around talking to each other, ignoring me. They finally yelled at someone else to come seat me. He looked less than enthused to see me. Despite showing up to the restaurant he said we had to dine in the lounge and gave us lounge menus, not lunch menus despite it being available when we asked. Selection was limited and basic. I ordered a salad, and asked about leaving something out due to an allergy and shocker, he didn't know. Figured it out and all was good (if 14 dollars for a salad with nuts, orange slices and cheese is "good") I opted to add a chicken breast for 5 dollars. My partner ordered a burger and soup. We were the ONLY PEOPLE THERE and it took over 30 minutes. When we said this to the server he shrugged and said I'll go see the manager. Didn't report back or say anything about that, but asked how the food was and sadly my chicken was dry and cooked to a mush, cut up first then grilled so there was zero moisture left. I told him I didn't want to wait for another one so I'd suck it up and eat it but I wish I hadn't. He brought the bill with full priced everything! I asked him why and he said it was because it was my fault for ordering it with no salt that it was dry and that he personally checked the quality before bringing it out and it was fine. After asking for the manager who was equally as argumentative (up until I told her I could see the staff standing around talking and my chicken sitting in the pass for a good ten minutes) and pretty much refused to compensate me for the horrible experience. This insanely misinformed woman also told me that thirty minutes for lunch is normal and burgers take twenty minutes plus on a grill. Thanks, but we didn't order a hockey puck. Horrible service, sub par food and hungover, grouchy servers. This restaurant is a dressed up dive.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.