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“Banana chocolate cake” 4 of 5 stars
Review of Earls

Earls
Ranked #37 of 139 Restaurants in Banff
Cuisines: American, Bar, Canadian, Soups, Pub, Gluten Free Options
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Bar scene, Local cuisine, Business meetings
Dining options: Dinner, Lunch, Late Night, Free Wifi, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff
Rovaniemi, Finland
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Banana chocolate cake”
4 of 5 stars Reviewed February 23, 2014

I can't forgot my dessert! It was so good! Banana chocolate cake, it was perfect! My pasta dish was also really good at first but then the hotness came and I could taste so good anymore. My friends had some chicken salad, it looked good and it was! Servers were really nice and helpful.

Visited February 2014
Helpful?
Thank Hennala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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651 reviews from our community

Visitor rating
    279
    236
    73
    39
    24
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Edmonton
Level Contributor
73 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“watch your bill”
1 of 5 stars Reviewed February 19, 2014

waitress added extra items to our bill that were not ordered. Also added 15% service charge to bill while we were only a group of 6. She proceeded to refund the ammount for the bogus items however kept the tip based on the "erroneous" higher amount. Didn't bother rectifying the second error: won't be returning. Food was bland and salad was awfull, not fresh and tasted like leftovers from previous day. OK bar but terrible restaurant.

  • Visited February 2014
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
    • 2 of 5 stars
      Food
Helpful?
1 Thank Aalbertan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sachq, Owner at Earls, responded to this review, February 26, 2014
Thanks for your feedback, I am sorry you did not enjoy visit. The service partners do not have the ability to add gratuities or to add or remove items to a bill without the knowledge of the kitchen or the leadership on the floor. I would like to investigate this further. If you could contact at ebanff@earls.ca with the day and time of your visit I can determine what had happened. In the meantime we would like to invite you back and hopefully do some thing nice for to make up for your bad experience.

Kind Regards

Ron Sachkiw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
54 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Excelled on every level”
5 of 5 stars Reviewed February 18, 2014

We'd noticed this place and its menu on one of our walks around town during a stay at the Fairmont. Someone tried to dissuade us from trying Earl's because "it's a chain restaurant". So glad we went anyway. The food & service were great and the atmosphere very nice. Had the best pumpkin pie ever!! I want the recipe!

  • Visited September 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Food
Helpful?
Thank Hotelpuppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
63 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“Where's the Focaccia?”
4 of 5 stars Reviewed February 10, 2014

Earls has always been one of our favorite restaurants when we're traveling in Canada because we can count on their high standards of food and service. The Earls in Banff carries on the tradition of quality food and excellent service. I was disappointed in my meal because apparently Earls has changed their menu and no longer has the wonderful FOCACCIA bread that I love. It has been replaced with a garlic toast that is nowhere near as good. Please, Earls, bring back the focaccia! Our waiter tried to make up for my disappointment by bringing a complimentary delicious dessert (see what I mean about the excellent service!) but if anybody in charge of the menu at Earls reads this: Please bring back the focaccia bread!!

  • Visited February 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 4 of 5 stars
      Food
Helpful?
Thank blwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Collingwood, Canada
Level Contributor
127 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
“Great server (Jill) good steak”
4 of 5 stars Reviewed February 9, 2014 via mobile

Although we waited forever for our table even after reserving, the food was good but the service was excellent Jill made our night with first class service and a fantastic attitude. Steaks, salmon, were all good. Chicken fingers overcooked.

Visited February 2014
Helpful?
1 Thank CollingwoodGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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