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“It's hopping!” 3 of 5 bubbles
Review of Fox Hotel & Suites

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Fox Hotel & Suites
Ranked #13 of 32 Hotels in Banff
Minneapolis, Mn
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“It's hopping!”
3 of 5 bubbles Reviewed August 29, 2008

We stayed 2 nights at The Fox. When we checked in our room was about 90*F (30*C). I called down to the front desk and was informed that only the suites are air conditioned. That was probably something I should have researched and known in advance but it just never occurred to me. Other than being exceedingly warm, the hotel accomodations were just fine. The room wasn't large but we weren't planning on staying in the room very much anyway. The staff were very well informed and friendly. The location is good- quite close to the hub of the town as well as a number of trails. It did get very noisy both nights but I think that's more about the guests than the hotel. People walking past open windows at 2am were speaking in normal outdoor voices. Quite a few people had to pass our room to get to theirs, and I'm a light sleeper so that wasn't a great combination. The couple having a loud argument at midnight was a bit over the top though.
I think quite a few hikers/campers stay here during their trip. Many of them seemed to congregate in the courtyard with all their luggage and the laundry room was pretty busy-2 washers and dryers.
The breakfast was more than adequate-cereal, fruit, bagels, croissants, bread, muffins, yogurt, juice and coffee.
It's an easy walk to get to quite a few restaurants. Coyote's Deli and Grill had great vegetarian options! My daughter and husband are both vegetarians so we always look for a place that will give them at least 2 options. Cafe Soleil was also a good place for lunch and people watching. I would only recommend the Evergreen if everyone likes meat and/or fish. The arctic char and bison were wonderful. The vegetarian table d'hote menu not so much. It was a ravioli with a creamy sauce that was just too much.

  • Liked — staff and location
  • Disliked — noisy at night
  • Stayed August 2008, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rascallyroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,001 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Chicago
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 27, 2008

We booked room online and when we arrived were offered an update for a very reasonable price. For our 3days stay we were in the loft suite, which was wonderful. Nicely appointed. Spotless. Very comfortable. Also, the front office staff was very helpful with recommendations for dinners as well as trip suggestions. We will certainly be staying here again in the future.

  • Liked — Beautiful location, wonderful rooms
  • Disliked — nothing
  • Stayed August 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank worldtrekker99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 24, 2008

The hotel is modern and well appointed with a hot tub to die for and a small gym that we found was clean and functional. The staff are very friendly and helpful, especially at the Hotel Reception where they go out of their way to help you make the most of your stay. We found that that the Chilis Restaurant staff were also polite and friendly and we ate there most nights as the food is good quality and a reasonable price. We enjoyed the simple but nourishing complimentary breakfasts.
We stayed 4 nights in a suite on the ground floor and had a wonderful stay with no problems. The air conditioning is noisy, but it can be turned off as the bedroom is fed from a seperate unit which is quiet but less effective in the 30 degree plus outside temperatures that we experienced. The suite had two, large flat screen tv's, one in the living room and the other in the bedroom. One small comment worthy of note is that the walls between each suite are thin and we could clearly hear our neighbours.

  • Liked — Friendliness of staff
  • Disliked — Nothing
  • Stayed August 2008, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dodgydoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 23, 2008

We were greeted with genuine warmth by Reception Staff who subtly upgraded us to a 2 room suite with kitchen as the only single room with a queen bed (which we paid for) was apparently next to a noisy air filter which they'd had some complaints about. The room was spotless, at the side of the hotel. It was warm when we stayed at Banff but we had no problems with the temperature in the room, there was an airconditioning unit in the kitchen/lounge which was perfectly adequate.

We loved the cosy reception area in the hotel with its wood,.Car parking was free in the secure underground area and breakfast was great. We found the breakfast staff to be friendly, offering re-fills of coffee and the selection of food was good, far better than other hotels we stayed at during out visit to Canada.

It took about 10 minutes to walk to Banff which we found very touristy, we preferred Jasper. We had a great meal at The Carribou - The Keg which is a 2 minute walk up the road, not in the direction of Banff. Lovely steaks there!

  • Liked — Friendly staff and clean room
  • Disliked — Nothing
  • Stayed August 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank katkat17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed August 20, 2008

We had a suite which was clean and two rooms witha small kitchen area. The breakfasts were buffet and of a good quality. The fitness area was tiny but the underground hot springs were lovely. A lovely hotel just 5 minutes walk to the centre of Banff

  • Liked — hot springs
  • Stayed August 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank brightwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Midlands
Level Contributor
5 reviews
5 of 5 bubbles Reviewed August 17, 2008

Stayed for 5 nights in August. Prior to arriving we had raised concern about lack of air conditioning in double rooms in light of some TA reviews about rooms being uncomfortably hot. Without debate we were upgraded to a suite which was air conditioned and which we found to be very spacious, comfortable and enjoyable to stay in. That said, the weather was not excessively hot while we were there and we are not sure how we would have fared if we had been in the smaller room with the temperature in the high twenties as some people had been. Perhaps the management need to find a solution for next year since this seems to be the only significant negative in all the reviews so far.

We enjoyed the breakfasts and Chilis was handy and reasonably priced.

The staff were very polite and helpful and overall we had what can only be described as an excellent experience. We will not hesitate to recommend the Fox to others.

  • Stayed August 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Yuk0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed August 17, 2008

Chose the Fox after reading the reviews on trip advisor. Family & I were very warmly greeted on arrival and helped with bags (this was the final leg of a 2 week trip for the 4 of us, so there were a lot of bags). Booked the 2 br suite, very nice. Front desk staff always courteous, friendly, and helpful.

A couple of problems though. First, the room was hot, and only had one (loud) window unit AC for the three rooms. Banff was experiencing a heat wave when we were there so it was a bit stuffy at times in our suite.

But the most significant issue was the total disaster they called "complimentary continental breakfast". Overcrowded, very poorly laid out, confusing, and with surly staff -- one morning, a waitress actually slammed two glasses of water down on the table and stormed off. If you're going to stay at the Fox, I recommend you find breakfast elsewhere.

I don't mean to be too negative though.. all in all it was a nice stay at a nice, friendly hotel. Except for the breakfast part.

  • Liked — Very helpful staff
  • Disliked — Breakfast.
  • Stayed August 2008, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank ts62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fox Hotel & Suites

Property: Fox Hotel & Suites
Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Banff
#8 Business Hotel in Banff
#10 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
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Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff

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