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“The Fox......my new favorite hotel in Banff!” 5 of 5 bubbles
Review of Fox Hotel & Suites

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Fox Hotel & Suites
Ranked #13 of 32 Hotels in Banff
Calgary, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“The Fox......my new favorite hotel in Banff!”
5 of 5 bubbles Reviewed May 16, 2013

Have never stayed here before but LOVED it! All the staff are so friendly and helpful...restaurant staff in the evening, and at breakfast both days...and front desk at check in and at departure. Love the rooms.... we were in a one bedroom suite and loved the additional space...room was very clean and comfortable. the hot tub is very unique and my daughter and I loved it. Parking is .easy and convenient.... ( not like all hotels in Banff.)
We look forward to our next stay!!!

Room Tip: the one bedroom suite is worth the additional dollars to spend :)
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BrenJay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,002 reviews from our community

Traveler rating
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    705
    223
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (395)
Date | Rating
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English first
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 14, 2013

My wife and I needed a weekend away to relax and enjoy ourselves. With a great location like Banff all you need is a place to stay. The staff was outstanding, as were the accommodations and the complimentary breakfast. We upgraded to a suite which was a little over kill for us but the room was big, warm and the bed was as good as any hotel bed we ever slept in. The spa and sauna are exceptional. I highly recommend this hotel for any traveller.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Garry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yellowknife, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 12, 2013

My family stayed in this hotel for one night. We had a 2 bedroom Suite which is perfect for 6 people. 1 room has double bed, and the other has a king size bed with a full size bathroom. There's also a separate bathroom right beside the room with 2 beds. we also had a pull out couch that is also good for 2 people. The beddings are perfectly clean and made up. Amenities are complete. Kitchen is well equipped. Wifi is strong. Breakfast is great! they have cereals, boiled eggs, pancakes, variations of bread, juices and more. We will definitely stay again in this hotel on our next visit to Banff.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lou0817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review, May 13, 2013
Thank you for your comments! It is great to hear you enjoyed your stay with us. I will pass on your comments to our team. We look forward to welcoming you back to the Fox again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed May 12, 2013

This was our first stay at the Fox Inn. The rooms surround a beautiful centre courtyard. It is very loud. There were people coming and going all hours. They were whooping and laughing. Expect to be awake between the hours of midnight to about 2am. We called the front desk the second night and it quieted down for a bit. Then there are the bins, which they start pushing on the brick walkways at about 6am. Expect to be jolted awake by a huge bang, followed by 15 minutes of noisy bins being pushed. I have stayed in many hotels in my life, but have never encountered noise like this before. Would never stay here againg and would definitely not recommend this hotel to anyone whos wishses to sleep on their trip. There was not air conditioning so the room got very hot.

Room Tip: Do not pick a room on the central courtyard. Try to pick a room on the back of the hotel. I don...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review, May 13, 2013
Thank you for taking the time to share your comments. It is from valuable guest feedback that we can improve. I am very sorry to hear you were disturbed during your sleep. I have contacted the company that made the early morning delivery, and requested a later drop off time. Please contact me directly, as I would like to discuss your situation further. Guest satisfaction is of upmost importance to us, and we value your business. I have sent you my telephone number and email address.

For future travellers: our quiet time begins at 11pm. If at anytime you are disturbed by other guests, please call our friendly 24 hour front desk. We will ensure our quiet time is enforced, for the enjoyment of all guests. All our suites have air conditioning, hotel rooms do not.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Helier, United Kingdom
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed May 11, 2013

This was our second stay at the Fox. We had a loft suite, which was very spacious and comfortable. On this occasion, as we asked for 2 beds, we actually got a 1 bed loft suite plus a double room, with fireplace, and the usual kitchen facilities. Although the hotel doesn't have it's own bus stop for the Ski buses, the nearest stop is right next door. Plus they over a free local bus pass, although the centre of town is only a 7 minute walk. Breakfast was included and was good, although a bit limited on choice. There is a spa too but treatments are at a sister hotel a couple of minutes away.

Room Tip: Loft suites are spacious
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  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travelocity629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 6, 2013

We stayed at the Fox for three nights. My husband was at a conference at the Banff Springs, but we decided to save some money and stay off site. The Fox provided him with a free bus pass, so he took the bus to and from the conference each day. The hotel is a short walk (10-15 min.) into the main downtown area. We had a rental car and there was always lots of parking available in the underground garage. However, this was a slow time of year and hotel was not full.

We had a basic room with a queen bed and a small couch. The room was a bit small, but clean and comfortable. The entrance to each room opens to a common open courtyard and you have to go outside to get to the pool, lobby, restaurant and parking. This is a bit annoying in the winter and has the potential to be loud when the hotel is busy.

The continental breakfast was included in our room rate and it was adequate. Juice, coffee, pastries, yogurt, dry cereal, waffles, fruit.

The hot pool is really neat. Great place to relax after a day of hiking or skiing.

The staff was friendly and very helpful. We would stay here again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank petiteg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort McMurray, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 3, 2013

My husband and I recently stayed at The Fox and we just love it. We've stayed here a few times now and have no complaints what so ever. The location is great, the staff are wonderful and always so friendly, I love that there is continental b'fast included and you can't forget the hot tub - so cool!
This trip we brought my grandparents along and being 80 years of age the suite was great for us because if they weren't feeling up to it they just relaxed back in our room which was very comfortable! We will continue to book The Fox each time we visit Banff - which is often!

Keep up the great work!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jennim22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fox Hotel & Suites

Property: Fox Hotel & Suites
Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Banff
#8 Business Hotel in Banff
#10 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
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Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff

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