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“Love The Fox!” 5 of 5 bubbles
Review of Fox Hotel & Suites

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Fox Hotel & Suites
Ranked #13 of 32 Hotels in Banff
Fort McMurray, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Love The Fox!”
5 of 5 bubbles Reviewed May 3, 2013

My husband and I recently stayed at The Fox and we just love it. We've stayed here a few times now and have no complaints what so ever. The location is great, the staff are wonderful and always so friendly, I love that there is continental b'fast included and you can't forget the hot tub - so cool!
This trip we brought my grandparents along and being 80 years of age the suite was great for us because if they weren't feeling up to it they just relaxed back in our room which was very comfortable! We will continue to book The Fox each time we visit Banff - which is often!

Keep up the great work!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jennim22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,001 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Fort McMurray, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 1, 2013

My wife and I make several trips to Banff every year and have stayed at many different Hotels in the area. The Fox has been the most convenient and comfortable location yet. We have stayed at the FOX a few times now and have had a great stay every time. Good location, friendly staff and the best nights sleep I have had in a long time. We had a suite that included a living space and kitchenette that made the time in our room much more enjoyable.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank allan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 27, 2013

My husband and I eloped to Banff last weekend and with the weather being so unpredictable, we wanted a room that would be pretty enough to be married in if necessary. The weather didn't cooperate so we were married in the room and had pictures taken on the balcony. When we first checked in and told the staff we were getting married the next day, they surprised us with a bottle of wine delivered to our room. The room itself was beautiful, rustic, cozy and very romantic. We had a king loft suite facing the main road which I was happily surprised to see beautiful scenery from all of the windows and the balcony. Everything was spotless and the bed was fantastic, very comfy. The grotto pool was lovely as well though I did wish it was open a little bit later. The complimentary breakfast was also a nice touch.
My only complaint was that the housekeeping staff woke us at 8:30 Sunday morning and returned to knock on the door four more times before ten am. We had arranged a 1:00 check out time so that was a little frustrating as we are busy parents so being able to sleep in is a luxury :) Regardless of the super efficient cleaning staff, we were still very happy with the stay.
My family travels regularly to Banff for weekend getaways, we have stayed in the majority of the hotels there and I have to say the Fox is our new favorite! The front desk staff were kind, down to earth and very helpful. I would suggest the loft suites, for the slightly extra cost the space and gorgeous room are well worth it. We can't wait to return!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AprilH753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review, May 1, 2013
Congratulations once again on your marriage! I hope you will make the trip to Banff for yearly to celebrate your anniversary.

Thank you for taking the time to share your feedback. I am sorry you were disturbed by our Housekeeping Team while trying to sleep in. For future stays, we do provide a Do-Not-Disturb sign, to alert our housekeeping department that the room is to be servivced later.

We look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 26, 2013

The gang at the Fox are working hard at being number one. Managers Tim and Tas are always willing to help make the stay awesome. Got a great rate and even a complimentary upgrade. They will even book you and check best rates at their sister resorts if availability is tight. The Grotto (hot tub area) is nice at the Fox but better and cleaner at the Banff Caribou Lodge. Rooms top notch in both resorts.

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainham, United Kingdom
Level Contributor
100 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed April 25, 2013

We opted to stay again at the Fox as we had stayed there previously in 2009. As before the staff were helpful and always willing to assist as they could, very polite and are a credit to the hotel.
We booked a suite as we were traveling with our teenage son and so we wanted him to have some of his own space. On arrival we were allocated a room with a separate sitting room with a sofa bed. The room that was a suite but had to go through the main bedroom to get to the bathroom. This was not ideal so we asked if there were any alternative. The staff on the front desk checked and subsequently advised us that if we could stay there for one night they could move us for the rest of our stay (14 nights) in to a suite where the bathroom being in the middle of the two rooms with was more suited to our needs. We agreed and this subsequently happen, this was a lot better and great service by the hotel staff.
We noticed that the hotel in places is looking a bit tired and really needs a programme of redecoration, as when we stayed in 2009 in did not look like this but 4 years on it does now. The complimentary breakfast is of a good standard but can get quite repetitive when staying for a long duration like 14 nights. This could I believe be enhanced by changing some of the offerings even if this still needs to be a cold offering i.e. cereals, cold meats, fruits, etc. It would really be good if a hot offering was offered even if there may be an extra cost that guest can opt in to.
Over all a good stay and I am sure we will be back sometime soon

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Andythechef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
213 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed April 22, 2013

This motel was very clean and within walking distance of restaurants and shopping on Banff Ave. The room was rather small for two people, but we were only there for 1 night. The staff were very friendly. It was great to come into the lobby with its fire burning after being out in the cold!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DoubtingNag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed April 17, 2013

I'm kind of an expert about Fox hotel by now, have been going to Fox since about 4 years ago and still loving it. This is the only hotel I would recommend to stay in Banff town. Great romantic place for couple or anniversary kind of thing. Convenience location for travelers!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank jessica0118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fox Hotel & Suites

Property: Fox Hotel & Suites
Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Banff
#8 Business Hotel in Banff
#10 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
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Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff

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