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“Great Holiday” 4 of 5 stars
Review of Fox Hotel & Suites

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Fox Hotel & Suites
Ranked #13 of 32 Hotels in Banff
Rainham, United Kingdom
Level Contributor
99 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great Holiday”
4 of 5 stars Reviewed April 25, 2013

We opted to stay again at the Fox as we had stayed there previously in 2009. As before the staff were helpful and always willing to assist as they could, very polite and are a credit to the hotel.
We booked a suite as we were traveling with our teenage son and so we wanted him to have some of his own space. On arrival we were allocated a room with a separate sitting room with a sofa bed. The room that was a suite but had to go through the main bedroom to get to the bathroom. This was not ideal so we asked if there were any alternative. The staff on the front desk checked and subsequently advised us that if we could stay there for one night they could move us for the rest of our stay (14 nights) in to a suite where the bathroom being in the middle of the two rooms with was more suited to our needs. We agreed and this subsequently happen, this was a lot better and great service by the hotel staff.
We noticed that the hotel in places is looking a bit tired and really needs a programme of redecoration, as when we stayed in 2009 in did not look like this but 4 years on it does now. The complimentary breakfast is of a good standard but can get quite repetitive when staying for a long duration like 14 nights. This could I believe be enhanced by changing some of the offerings even if this still needs to be a cold offering i.e. cereals, cold meats, fruits, etc. It would really be good if a hot offering was offered even if there may be an extra cost that guest can opt in to.
Over all a good stay and I am sure we will be back sometime soon

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Andythechef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (388)
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
Calgary, Canada
Level Contributor
213 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed April 22, 2013

This motel was very clean and within walking distance of restaurants and shopping on Banff Ave. The room was rather small for two people, but we were only there for 1 night. The staff were very friendly. It was great to come into the lobby with its fire burning after being out in the cold!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank DoubtingNag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 17, 2013

I'm kind of an expert about Fox hotel by now, have been going to Fox since about 4 years ago and still loving it. This is the only hotel I would recommend to stay in Banff town. Great romantic place for couple or anniversary kind of thing. Convenience location for travelers!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank jessica0118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edmonton
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 14, 2013 via mobile

The hotel front desk was always friendly and willing to help. The pool was very different in a good way, however it needs to be warmer. It's like a warm tub not a hot tub. Maybe 94 degrees if lucky. All in all the reviews are correct. Downside try not to get the balcony facing the street. Woke up twice between 12 am and 3am on Friday night. Saturday it was fine

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank travelingcanucks101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alpharetta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 12, 2013

We enjoyed our stay for four nights at the Fox Hotel. We had a two bedroom suite, and the accomodations were perfect. Everything was clean, and we felt very comfortable. We were traveling with other family members, and the staff made sure that all of our rooms were in close proximity to one another. We loved having plenty of space to hang and organize all of our skiing clothes. We also enjoyed the hotel's proximity to all of the local restaurants. It was wonderful being able to walk everywhere. The kids loved the cave/hot springs whirlpool. It was unique, clean, and a great way to unwind after a long day of skiing. We will definitely consider staying at this hotel again when we return to Banff in the future.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Charla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mystic, Connecticut
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed April 11, 2013

Expected a lot less and got a lot more. Underground FREE garage for the car was nice on the cold evening. The hot tub and whirlpool is beautifully designed and very comfortable. The rooms all have outside protected entrances in a rustic setting and, although not very large, are very adequate. The staff were very good and always attentive. The decor is fitting for the area and the restaurant/bar on premises is a plus (although we didn't use it except for breakfast). Breakfast is minimal but there are places downtown if you want to have something else. I didn't check the bed but I believe there was a feather bed cover or something that made it wonderful to sleep on. (I should have checked out what it was to adequately give this review....you will have to check it out and let me know what it is).

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Avalonavalon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 8, 2013

My husband and I stayed at the Fox for 6 nights recently and loved it. The staff were very friendly and accommodating. We upgraded to a one bedroom suite once we arrived and are very glad we did. It was huge and had a kitchen area so we could make lunches and store food in the fridge to take to the hills. The hot tub and sauna were perfect after a day of skiing. The room was very clean and perfectly maintained. The free underground parking was great as were the ski lockers and free use of a lock for these lockers. We filled ourselves with a wonderful breakfast each morning before leaving for the hill. I was thrilled to see fresh healthy food, hard boiled eggs, yoghurt, fruit and then some must have treats like fresh waffles:) excellent value! I will definitely stay here again!

Room Tip: Ask for a room with a view of the mountains!
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lindainwestboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review, April 11, 2013
It was great to have you as our guests! I'm thrilled to hear we exceeded your expectations. This is exactly what we strive for with each and every guest. It brings us great pride to hear you felt our property offered exceptional guest service, as well as great value. I will certainly be sharing your comments with our team. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fox Hotel & Suites

Property: Fox Hotel & Suites
Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Banff
#8 Romantic Hotel in Banff
#10 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
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Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff

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