We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Marvellous Stay in Banff” 5 of 5 bubbles
Review of Fox Hotel & Suites

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Fox Hotel & Suites
Ranked #13 of 32 Hotels in Banff
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Marvellous Stay in Banff”
5 of 5 bubbles Reviewed January 19, 2013

From the minute the transfer coach stopped outside the hotel, you could just tell that The Fox was a classy establishment.
Inside, we were greeted by an extremely professional and helpful check in assistant who talked us through the ski bus pick up points and other bits of useful information.
We originally booked a standard hotel room with one queen bed. Whilst checking in, we were offered an upgrade to a one bedroom suite for $30 a night extra. At this time, we decided against and went up to our standard room.
As soon as we opened the door, it became apparent just how small the standard rooms are. There is no storage space for ski bags and other luggage and it would have been hard for us to last 11 nights in a room this size.
We immediately upgraded to a one bedroom suite which was the best decision we could have made and I would recommend it to anyone staying with a large amount of luggage for longer than a couple of nights. The room was much larger with a good sized king bed. The en suite was small however the shower was of a good quality. The fireplace and living area were all well presented.
Breakfast was good and the staff were always friendly, plenty of waffles were eaten!
The Chilis restaurant was good and staff were always on hand to assist with advice on cocktails etc..
The Ski bus departs from next door at the Banff Inn, so no worries in getting a seat.
Walk in to town is around 10 minutes on a flat pavement.
On the whole, had a very pleasent stay at the Fox, the only downside for us was that at weekends, the hotel can become very loud at night, we were woken on both the Friday and Saturday night, first time was people returning home from a night out and the second by some idiot of a man who thought he would sit in the step outside our bedroom wanting a ******* cigarette! I didn't bother with ringing reception but I'm sure they would have acted if required.

Would definitely return

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Skiskiskiandrest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,003 reviews from our community

Traveler rating
    935
    705
    223
    99
    41
See reviews for
577
967
39
56
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (395)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed January 17, 2013

Staff was nice, check in was smooth & parking was a breeze. The restaurant was also nice but the breakfast they provided in the morning lacked variety. I think the only thing we had was cereal, I vaguely remember but it was decent.

Now let’s get to the room shall we? It was tiny and we didn't like it at all. My girlfriend called to complain and asked if we could switch rooms but they wanted to charge an arm and a leg for an upgrade even though they had bigger/better rooms vacant ( I know this because they showed us a few options) My gf works in a hotel so she knows how easy it is to upgrade rooms when they are available and the most I've ever been charged was $30 for an upgrade. Due to the ridiculous charge we decided to stay put in our tiny trailer-esque room.

Other than the unsatisfactory room we had a great stay. There pool is pretty awesome and the location is nice as well. We walked to a restaurant called El Toro and even though it was close to closing time they were very accommodating and the food was AMAZING! Overall it was a nice stay in Banff.

I'll try to add photos later on...

  • Stayed May 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank TourDeMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review, January 30, 2013
Thank you for taking the time to share your review. I'm a bit confused on your 'arm & a leg comment' as I've confirmed that the upgrade fee offered was indeed $30. Should you wish to discuss, please contact me directly.

I'm very pleased to hear that over all your stay was great, and you made use of our beautiful hot pool.

I do hope we can welcome you back to the Fox in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 16, 2013

A great hotel, staff very good and upgraded us when they found out we were on honeymoon. Good underground parking. Wonderful breakfast menu and cosy dining area with log fire. Room clean. We stayed from the 21st to 26th december and now wish we had stayed longer. Would go back again. Staff always helpful at reception, nothing to much trouble.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pete s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed January 13, 2013 via mobile

We stayed two nights at the Fox and decided to upgrade to a two bedroom suite which worked very well for us, although the rooms are quite dark. We had a "mountain view room" and I have to say that it was not, certainly in terms of what should constitute such a view. I did query and was assured it was a mountain view room. I guess it was if you went out onto the balcony (in -22 degrees C) and looked at the hill across the road and then looked left and then right to see the mountains. You could not see mountains from inside the room, even lying down in the bed. Aside from that, we enjoyed our stay, loved the hot pool and the margaritas in the bar. Staff were very friendly and helpful. It is quite a walk into the town, especially in the cold, so using the Roam bus is highly recommended. The hotel provides cards for the bus which is a great service. We would stay at the Fox again.

Stayed January 2013, traveled with family
Helpful?
1 Thank BF2_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

We had a group of two couples and rented a two bed suite. The room was fantastic with a little livingroom/kitchen
& two balconies.
Breakfast was ok, it was top notch for continental. Had amazing waffles.
Grotto cave hot tub was perfect after a long day of skiing. Late at night it was empty, peak times very busy - regardless after the mountain it was the perfect place to relax. It is the coolest hot pool I have been in besides totally natural caves!
In general this place is made to have fun, the rooms are pretty much soundproof, which was a blessing with the drunk husbands ha ha.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank crystalicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 12, 2013

Our family of four was warmly welcomed at the Fox in the New year. We so enjoyed the relaxed , friendly atmosphere, the comfortable apartment, the wonderful hot spa, and the Mexican stlye restaurant and bar in the lobby. The service is excellent and the ski bus pick up and ski rental drop -offs & pick ups is a bonus. Thank you!

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metamora, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 11, 2013

The hotel staff was very friendly and helpful. Short walk into town but for those days when you are tired the city bus picks up just steps away (we even got a free bus pass with our stay). Our room was rustic (in a very good way!) and quiet. Our suite had a fireplace and a private balcony.

If we travel back to Banff we will definitely stay here again.

Breakfast was included but it was just mediocre. Short of that I have nothing but praises for this hotel.

We traveled during off season. Missed some of the wild life but it was an awesome time to go.

Room Tip: May want to ask for a room facing the back. Stairwell access to back street and very quiet.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Shelli_L_B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Banff hotels
0.3 mi away
Moose Hotel and Suites
0.8 mi away
Hidden Ridge Resort
Hidden Ridge Resort
#10 of 32 in Banff
4.0 of 5 bubbles 1,894 reviews
0.0 mi away
Delta Banff Royal Canadian Lodge
Show Prices
Show Prices
Show Prices
0.1 mi away
Banff Caribou Lodge & Spa
1.1 mi away
The Juniper Hotel
The Juniper Hotel
#4 of 32 in Banff
4.0 of 5 bubbles 791 reviews
0.2 mi away
Rundlestone Lodge
Rundlestone Lodge
#8 of 32 in Banff
4.0 of 5 bubbles 1,042 reviews
Show Prices
Show Prices
Show Prices

Been to Fox Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fox Hotel & Suites

Property: Fox Hotel & Suites
Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Banff
#8 Romantic Hotel in Banff
#10 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Odigeo and Cheap Tickets so you can book your Fox Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fox Hotel And Suites
Fox Hotel Suites Banff
Fox Hotel Banff

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing