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“Best Value for the Price in Banff” 4 of 5 stars
Review of Spruce Grove Inn

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Spruce Grove Inn
Ranked #32 of 32 Hotels in Banff
Toronto, ON Canada
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Best Value for the Price in Banff”
4 of 5 stars Reviewed February 23, 2009

My wife and I stayed at the Spruce Grove Inn during our recent trip to Banff for the Family Day Long Weekend in February. I had stayed there once before and booked again based on the value. Three nights accomodation including a continental served breakfast and all the taxes was $339.00 dollars Canadian. Breakfast consisted of a huge Muffin, Coffee or Tea, Cereal, and Yogurt. Enough to get us started in the morning.
The hotel is located on the edge of town and you can still easily walk in to town. The rooms are standard hotel rooms. The only complaint was sound traveled easily from the hallway. The hotel also has underground parking that kept the car warm at night and our ski equipment.
I would stay there again based on the value. After all we hadn't gone to Banff to stay in our room, but enjoy the amazing skiing and the scenery. With the great rate we were still able to splurge and go for dinner at the Banff Springs for Valentines.
Looking forward to our next trip to Banff and will definately consider staying at the Spruce Grove Inn again.

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Wdrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Evans, Washington
2 reviews
5 of 5 stars Reviewed January 29, 2009

For the 5th year All My Relations Constellations and Creative Attention held a Constellation Retreat in Banff. Participants and presenters were cared for by the Spruce Grove Inn and Banff Voyager Inn. Both accommodations working together provided the participants varied fee options. The conference room was wonderful, windows directly facing the beautiful Rocky Mountains.
We had privacy for the Workshop, and the staff provided a warm soup/sandwich luncheon for each of the conference days. We were well attended to. The conference was attended by a number of participants who were multilingual and the variety of linguistic skills and cultural experiences of the staff complimented our experience. There was warmth in the staff which helped to create a sense of comfort for the participants.
The 6th Banff Constellation Retreat in Dec 2009 is something I am already looking forward to, when we will again return to the Spruce Grove Inn and the Banff Voyager Inn.
Francesca Mason Boring
All My Relations Constellations

  • Liked — The staff was available, courteous and warm!
  • Disliked — Our timing was just as the season began, some rooms had to wait for hot water...staff took care of the situation immediately!
  • Stayed December 2008, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Allmyrelations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2009

This hotel - with the Banff Voyager Inn - is pulling itself up nicely. The service has always been good for our group, and the rooms are better appointed than in past years.

Our organization, Creative Attention Canada, inc., holds annual retreats, Following Love to the Mountaintop, with Francesca Mason Boring,. [-] This is our third year with the Banff Voyager Inn / Spruce Grove Inn. We generally arrive on a Thursday or Friday and leave on a Sunday or Monday. There is a negotiated rate that reflects that we come in the off-season..

The staff of both hotels this year (2008) was exceptionally helpful and considerate. People come from all over to these events (see [-], and so there can be difficulties - but the staff is more than responsive. This year, we found everything exceeded expectations.

  • Liked — All of the above
  • Disliked — No problems
  • Stayed December 2008, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank BonneyVoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
1 review
3 of 5 stars Reviewed December 2, 2008

THE WORST PART WAS AN EXTRA CHARGE FOR STORING SKI EQUIPMENT!!! They don't allow ski equipment in the room but yet want to charge an extra $20 per locker which could only hold about 2 boards!!! I understand the reasoning but they should not charge extra. For the price, I think we could have done better. The hotel looked like your basic hotel, 2 beds, nothing special (beds were more comfortable then most hotels). The room was smaller then most rooms I stayed in (the premier room with balcony). The was nothing to the hotel, just rooms. The sister hotel beside, the Voyager, where ou could use the pool looked seedy and the pool was too small and crowded to use.

  • Liked — Clean
  • Disliked — Extra charges not mentioned
  • Stayed November 2008, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank TerrieF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BanffVoyagerInn, Front Office Manager at Spruce Grove Inn, responded to this review, December 3, 2008
We are surprised to hear that you were charged $20 for storing your skis/snowboards in our locker room. This is a complimentary service that we offer to all of our guests. An initial deposit of $20 is required when using our complimentary padlocks, however, this credited upon the return of the padlock.
If you were still charged the additional $20 once you had returned your padlock, then please contact us here at the hotel to discuss this matter further. Toll free 1-800-879-1991.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed October 10, 2008

We were very pleased with our stay at Spruce Grove Inn. I had booked a "Premium Plus" room, expecting a couple of queen beds and a balcony, however, when we arrived, we had been given a loft suite! The upper floor had two beds, a jacuzzi, a bathroom, television and big window with views of the mountains. THe main floor had a kitchen, tv, couches, fireplace, bathroom and a big window with views as well!. We paid about $130 per night. It looked like the room had been renovated - the place was very clean, the housekeepers replenished all towels/soap etc..daily. The staff were very friendly and the location was perfect. Not right in the middle of town, but a scenic 10 minute walk to the shops and restaurants. Rooms have Key Card entry and there is underground parking. We'd definetly stay here again.

  • Liked — cleanliness/decor
  • Disliked — kitchen had fridge/microwave, but no range..however, it wasn't that big of a deal to us
  • Stayed October 2008, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank Lucky1BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolingbrook, Illinois
Level Contributor
255 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 553 helpful votes
4 of 5 stars Reviewed July 25, 2008

Looks very nice from the outside, not so much in the lobby. Rooms were comfortable. No food on site, you have to go to the sister hotel next door for a meal. Not too far from downtown, but one of the farther hotels on Banff Ave. from downtown. Expect 15-20 minutes to walk downtown, or take the bus which is near the hotel.

  • Liked — Price
  • Disliked — Far from Banff downtown
  • Stayed July 2008
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
    • 1 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank HemisphereRambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ogmore-by-Sea, United Kingdom
Level Contributor
270 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
3 of 5 stars Reviewed May 7, 2008

Only spent 2 nights as part of a rockies tour but thought the place was lovely.

Room: Good premier plus which means 2 comfy queen size beds and a balcony with views over the pretty street and surrounding mountains. All standard mod cons: air con, coffee/tea, hair dryer, widescreen cable TV. Clean bathroom. Decor was a little tired and the room had limited storage.

Location: a pleasant 15 min walk into main shopping area packed with restaurants, bars, gift shops, supermarket, tour places etc. Great place to book a helicopter ride over the rockies and whitewater rafting.

Services: Friendly atmosphere, welcoming reception, enjoyed relaxing in the Spa and pool in the 'sister' hotel next door. Good hearty breakfast in restaurant but didn't eat there in the evenings as there was loads of great places in town.

Overall: Good value for money and an ideal base to explore the stunning surrounding area. The Spruce Grove is adjoined to it's sister hotel, the Voyager which seemed dated and not as nice. Would definitely recommend the Spruce Grove though and Banff itself is not to be missed.

  • Liked — Comfortable and welcoming
  • Disliked — Slightly out of the main area
  • Stayed August 2005
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank AllisonTuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Spruce Grove Inn

Property: Spruce Grove Inn
Address: 545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #32 of 32 Hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Spruce Grove Inn 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Spruce Grove Hotel Banff
Spruce Grove Banff

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