My sister and I decided to take a ladies weekend for May Long and picked the Spruce Grove for availability sake. Our room was supposed to be ready by 4 pm at the latest, but wasn't ready until 6. It was busy so we let it slide. We get in the room and there's garbage from the last guests, including beer bottles on the floor under the bed. It was gross, but we threw them in the trash and let it go. We go out for the rest of the night and come back to sleep. The next morning I wake up and go into the bathroom. There are BLOOD smears on the floor, and on the shower mat. When we took all this evidence of a very poor cleaning, the receptionist gave us 10% off. That was it... She apologized, but we still had to pay over 160 dollars to stay in the filthiest room ever. I was disgusted, and I'm never going back.
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- Also Known As:
- Spruce Grove Hotel Banff
- Spruce Grove Banff