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All reviews between banff and lake louise train noise fire pit wood stove bedroom cabin full kitchen french doors light sleeper cedar chalet recreation room hot tub johnson canyon snow shoes these cabins huge bathroom separate shower a small grocery store
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Reviewed July 9, 2014

We rented a small cabin in the Castle Mountain Chalets for 5 days in July. It was very cozy, comfortable, clean and well-maintained. Fresh coffee for the coffee maker and teas were replenished daily. Nice compact, functional kitchen with small fridge, stove and cooking/eating utensils. Eco-friendly soaps and toiletries. Quiet, even though we were close to the General Store and main roads. Wood stove with provided wood in the cabin for cooler times. Satellite TV and internet. (Internet was not always available- some big mountains and storms get in the way.) Hot tub looked inviting, although we didn't have time to try it out with our busy hiking and visiting schedule. Close to wonderful trails. Half way between the village of Banff and Lake Louise, just off the Trans-Canada HWY (1) and the Parkway. Plenty of wildlife. General Store sold gasoline, fresh sandwiches, snacks and basic camping items. Fire pit with wood provided. Grill and propane also available. Family friendly. Very nice bistro about 11 K toward Lake Louise on the Parkway. Recommended to us by friends from Calgary. Sure glad they did. We highly recommend it.

Room tip: Many sizes of cabins to choose from. Good for 2 up to a group of family or friends in a group of 6.
Date of stay: July 2014
  • Trip type: Traveled with family
    • Value
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1  Thank Katie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2014

We just got back from a 3 night stay, and we will be back. Yes, trains go through and blow their horns, this happens throughout the valley. Did it wake us? Yes, but not enough to put a dark spot on our stay. The cabins are well equipped, everything you need to cook a meal, the store has everything you may have forgotten and there is plenty of wood to enjoy a fire. Enjoy the charm of these cabins in the mountains. My only complaint is there really is no internet, they say there is but you have to go to the central lodge to pick it up. I survived without.

Date of stay: June 2014
Trip type: Traveled with family
1  Thank Jenmoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2014

We stayed 2 nights at these quaint little cabins which were cozy and convenient with a little fridge, stove and even a wood stove already to fire up. The bed was very comfortable but we discovered popcorn between the sheets when we climbed into bed that night! ! When we told the manager in the morning she seemed as though we were lying to her and advised us that we may get an email for a discount on a future stay with them! We never did receive an email! Check the bed sheets on arrival so you can arrange to stay in a clean bed!

Room tip: Check bed sheets upon check in to make sure they are clean!
Date of stay: June 2014
  • Trip type: Traveled as a couple
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3  Thank Sandi654321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCM, General Manager at Castle Mountain Chalets, responded to this reviewResponded June 26, 2014

Dear Guest,

Let me start by apologizing first for the experience you had with whomever you reported your issue with. When a guest makes a comment about their stay, my teams responsibility is to ensure that the problem is rectified and that you leave happy and that I am notified. That did not happen.

Unfortunately, this is the first I have heard about the issue you had, and would like to discuss it with you further. I understand that you may not want to give me another opportunity to correct this, but if you do, please email me directly at gm@castlemountain.com with your contact information as I am unable to identify who you were. I'd like to call you and speak with you more about this incident and apologize again.

Sincerely,

Ghada Wirth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2014

We had an excellent three night stay at the Castle Mountain Chalets from Wednesday April 30th to Saturday May 3rd. The scenery was awesome, the staff were very friendly, and the chalet itself (One bedroom deluxe) was very clean and comfortable.

Many people on here complain about the train noise, it woke us up once the first night but after that we got used to it and it didn't bother us, it didn't even bother our dog.

We would definitely stay here again!

Date of stay: May 2014
  • Trip type: Traveled as a couple
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1  Thank Jonny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

My husband and i have been coming to Castle Mtn two or three times per year since we discovered it fifteen+ years ago. We have stayed at numerous resorts and accomodation throughout the Rockies, and the guests we bring are always taken with the quality and value of the cabins here at Castle Mountain. The one bedroom log chalets are huge, the kitchen has everything you could possibly need for full meal preparation, and the fieldstone fireplaces adds a lot of rustic charm. Wood is brought daily as part of your room rate and it is dry and burns readily in the fireplace. The cabins are clean and well kept, we are not pet owners, but have had no sign or smell of animals in all the years that we have stayed there. The queen sized beds in the one bedroom cabin are super comfy, the hideabed, what can we say, its a hideabed...The location is a ways out of Louise and Banff, but either area is only a 15-20 minute drive. One can sit on their front porch and barely hear the Trans Canada highway about a mile away and just admire the views of the surronding peaks. In the winter, there are a number of cross country ski trails that start right from the parking lot, and the front desk now rents snowshoes that you can take for a few hours or for a day. The recent addition of a 6-8 person hot tub on the premise is welcome, we no longer have to go to Banff or Radium to soak. Yes, some people complain about the train noise at night, but this is the real reason we come here... My husband is a train spotter and relishes the fact the crews blow their horn at the whistle post at the nearby crossing gates. For train lovers, this place is nirvana!

Room tip: Ask for a cabin away from the tracks if train horns bother you.
Date of stay: April 2014
  • Trip type: Traveled with friends
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1  Thank JandKEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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