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“What a View! Banff Valley, Mt. Rundle, Sulphur Mtn,WOW!”
Review of The Juniper Hotel

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The Juniper Hotel
Ranked #4 of 34 Hotels in Banff
Certificate of Excellence
Reviewed October 8, 2009

We've traveled on 4 continents. Comfort and security is first; view and location is second, ammenities and food service are third.
Juniper rates : Comfort and security, 2; View and location, 1 with a Star; ( All rooms overlook Bannf Valley and mountains ),Restaurant was pretensious and overpriced, even for Banff.
Easy to find off the highway ( great when you're late and tired ) straight drive into downtown; staff very helpful; A great CD of the Rockies on the tele; No elevator, bad if you're older and overpacked.
rated overall, 1 for location, location, location.

  • Stayed: August 2009, traveled as a couple
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1  Thank PulitzerTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 20, 2009

Do some research and check all the online sites, and there's a good chance that after a few days, you will find a good sale price on the rooms at The Juniper. I got my room for around $75 in September -- a good value for expensive Banff. Room was clean, modern, trendy. It had air conditioning (contrary to what another reviewer said). I had a view of the parking lot, so it was quiet but not spectacular. I'm sure the view from the rooms on the other side of the hallway would blow you away!

On the downside, there is no elevator, and the hallway is very long. It always seemed like a long way to walk to my room, especially with aching feet from hiking. The staff was very nice and helpful. This is definitely a good choice in Banff, especially if you shop around and watch for sales, then snag a good deal!

  • Stayed: September 2009, traveled solo
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1  Thank edisoncarter23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2009

we booked a king size room with view but were upgraded to the huge 3 bed penthouse. The view is an understatement, it is a fantastic panormama of Banff mountains and lakes, but due to traffic noise on the balcony, best enjoyed from a window table in the restaurant. Would consider a rear room without view in future to avoid the traffic noise, although it did quieten down at night. Room was comfortable but everything felt as if it was new and cool several years ago but not enough money/staff to keep it up, starting to look a bit worn .
Restaurant was a high point for both breakfats and dinner, for food and view and friendly service.

  • Stayed: September 2009, traveled as a couple
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1  Thank gaffelaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2009

We stayed at the Juniper for 2 nights which were booked for us by the couple of a wedding party. From the description of their website and the pricing of the rooms we definitely expected something a lot more classy and more diligently managed than what we found.

Although the rooms for the couple, family members, friends and the photographer had been booked at least a couple months in advance, the bride and groom had to scramble to find a room, the brother of the bride had to be moved to the main building after one night because of someone else being booked there the second night, and when the photographer arrived he was taken to two occupied (!) rooms before the staff finally found an empty room for him. I felt bad for the couple who had enough stress just looking after the ordinary details of a wedding - now they had to deal with messed-up reservations and apparently incompetent staff on top of all that.

As far as the rooms and amenities are concerned, we had comfortable beds (would have preferred 1 King bed instead of two doubles), a clean room and an ok view at the side of the building which faced the parking lot. Highway noise was therefore no issue but the view certainly wasn't spectacular. The room was terribly warm when we arrived and stayed that way throughout our stay - adjusting the climate control panel to "cool" and lowering the temperature setting had no effect whatsoever. The only thing we could do to cool down was opening the window at night.

We used the hot tub between 10 and 11 p.m. the first night - it was tiny but adequate since we were the only ones using it. The corner where it is located has a real run down feel to it and I am not surprised it is neither mentioned nor has a picture included on the hotel's website. The basket for clean towels was empty when we arrived at the tub.

During the afternoon of our second day I saw an elderly lady straining to make it up the stairs to the second floor. Another member of our wedding party had seen her and was helping her with her suitcase. No one from the front desk had offered any help with carrying it for her. I overheard her saying that she couldn't believe a place with prices like this didn't even have an elevator!

The outside of the building has several spots that urgently needed some fresh paint and the flower baskets had not been maintained daily either as there was lot of dead stems and leaves in plain view.

The terrace of the bistro is located right above busy Highway 1 and since there was no microphone or speakers provided for the minister, he had to almost shout in order to be heard during the ceremony.

The only thing excellent and outstanding was the 5 course meal provided for the wedding reception inside the bistro. This was the only place where both service and quality were outstanding.

We have stayed in other places in Banff for considerably less money and would not return to the Juniper considering the things we observed.

  • Stayed: September 2009, traveled as a couple
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2  Thank FrequentTraveler1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2009

We checked into the second floor August 8th, it was pretty warm in Banff like 75 degrees, our room was 90 degrees, no air conditioning. We opened the door and window to get some air in the room, it cooled down to about 80 during the night. The front desk offered a fan. The only way to keep the room cool is to open the window but then you hear traffic all night long roaring down Highway 1, we never slept all 3 nights. If you go out on the balcony you can see into the neighbor's rooms. We had no choice to stay there as we tried to switch hotels but no availability. We would not stay there again BUT would eat at the restaurant, beautiful view and excellent food. The room view was fabulous but don't know how loud it was on the opposite side of the hotel. Spa area was very unimpressive.

  • Stayed: August 2009, traveled on business
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Thank CypressBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2009

My husband and I stayed here for three days in July and wish it had been longer. We had a room at the back on the ground floor with its own deck and a view to die for - the Banff Springs Hotel set between Cascade and Sulphur mountains, completely unspoilt and as it would have been all those years ago when the hotel was built. The hotel is up above the main road but please don't let that put you off, having outside space is definitely preferable to being in the centre of Banff. The hotel is set in the woods with walking trails and is very quiet. We didn't eat a meal but did have breakfast one morning which was lovely. There is a hot tub which we didn't use but it did look very inviting. The room itself had wooden floors and slate tiles in the bathroom, very natural and spotlessly clean. A very short drive into Banff centre with plenty of parking. Try Coyote's Deli for breakfast, grab an ice cream at Moo's and have an evening meal at the Old Spaghetti Factory or Earls. We stayed in 8 hotels in total on our Canadian Adventure and this was definitely one of the best! What made it extra special was that the weather was fantastic!

  • Stayed: July 2009, traveled as a couple
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Thank IL0veAmerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2009

We booked the penthouse (actually more a bungalow on the roof!) at a fantastic rate and It exceeded all our expectations, 3 double bedrooms, full kitchen, lounge/diner, fireplace and large balcony (with the best view in Banff ) and a gas barbecue.(only drawback there some noise from main highway below the balcony but only when outside.) Hotel set in the woods on the road up to Norquay mountain with views from every window in the house. Staff also very helpful.

  • Stayed: July 2009, traveled with family
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Thank monmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Juniper Hotel

Address: 1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Banff
#6 Romantic Hotel in Banff
#9 Business Hotel in Banff
Price Range: $94 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Juniper Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Enjoy a panoramic view, plentiful sunshine, and natural setting within vintage modernist architecture. Located along the wildlife corridor, the mountains rise straight up from our back door and downtown Banff is only minutes away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. Experience handcrafted cuisine using the finest and freshest ingredients in the Bistro & Lounge! Relax in our outdoor hot tub or next to our fire pits. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide. This boutique hotel features 52 guest rooms, many with balconies or patio walk-outs. Guestrooms are all equipped with an air cooling system, mini fridges, coffeemakers and iron & ironing boards. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Offering personalized, local hospitality; explore a peaceful place away from the crowds! ... more   less 
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Also Known As:
Juniper Hotel Banff
Juniper Lodge Banff

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