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“Our go-to place in Banff”
Review of Rundlestone Lodge

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Rundlestone Lodge
Ranked #8 of 33 Hotels in Banff
Certificate of Excellence
Calgary, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Our go-to place in Banff”
Reviewed August 8, 2013

We love a romantic weekend in Banff and this is our go-to place.

We've had almost every kind of room with a wood-burning fireplace that there is. Our favorites are the Loft Kitchenette with one bed, Rundle Loft Jacuzzi Suite and the Honeymoom suite. These are super roomy, while being romantic and cozy. Having a little kitchenette or fridge means we can have our favorite wine and cheese evening the day we arrive and not even leave the room.

A jacuzzi suite also means that you'll never WANT to leave the room!

We've been coming here for years and will continue to do so. Love it!

Room Tip: Defintely get a room with a fireplace if you're looking for romance!!
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerber B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,117 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (253)
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English first
Edmonton, Canada
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 6, 2013

We enjoyed our stay at the Rundlestone Lodge. It is a bit pricey, but we found the bed to be very comfortable, the rooms were clean and the service is always the best - very friendly staff. It is more at the end of the main street - but we like it that way....overall, a great place to stay

Room Tip: we always got the room with the jucuzzi tub - but again, a little bit pricey
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carla154914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcestershire, United Kingdom
Level 5 Contributor
57 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed August 6, 2013

We stayed here for two nights; the hotel is located on the main route into Banff, it is close enough to the centre to walk (15/20 minutes I would estimate) although we chose to drive each time as we were travelling with my elderly mother. There is a large underground car park, where we always found a parking space.

We reserved a ground floor ‘Separate Sleeper Room’ which was located on the corner at the front of the hotel; it overlooked the park and the road. The windows were double glazed and noise from the road was not a problem.

The rooms were well appointed; although the decor was rather dark and quite old fashioned, whilst in very good condition, we found this to be the norm in a lot of Canadian hotels, it’s just the ‘style’ of the place. There was plenty of room for the four of us, there was separate access to the bathroom from both bedrooms and you were able to lock both doors, the beds were very comfortable.

The staff we encountered were all very helpful and pleasant. We did not use their restaurant even though it did look very appealing as the whole area had just been re-fitted.

Would I stay here again? Probably; but not before trying to find accommodation of the same good standard a little closer to the centre of Banff so that I could walk there rather than drive.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BandJWilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 3, 2013 via mobile

This hotel is in serious need of a face lift. Over priced, not clean ( filthy carpets, bathroom vent ), mattress like an ironing board, one small bar of soap at sink that needed to be moved to the tub/shower. Room overlooked indoor pool through steamy window accompanied bt a strong smell of chlorine. All that for $222.00/night. Will not stay here again.

Stayed August 2013, traveled with family
Helpful?
5 Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review, August 4, 2013
Hmm! Very interesting that the 2 recent 1 star reviews come from reviewers who have never posted before and seem to mention the same issues - that after a slew of other, favorable reviews.
If your review is genuine and you indeed did not enjoy your stay, that is most regretful. Our objective is for all our guests to have an enjoyable stay and leave wanting to return and provide their friends and family with a recommendation of our property. We sincerely wish for guests to report any issue to the Front Desk in order we can do our best to rectify them straight away. I refer again to the Rundlestone Lodge being a recipient of the Alberta Hotel Motel & Lodging Association's 'Housekeeping Award' for yet another year in 2013.
We offer a great number of included amenities with our room pricing (parking, Wi-Fi, DVDs, bicycles. swimming pool. hot tub, gym) and feel we offer fantastic value for money, comfortable accommodations.
I encourage future guests to consider the aggregate of reviews on this (and other) site(s) and contact the hotel directly in order we can fully answer any queries you have - to further help ensure your stay with us is a fantastic one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level 4 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 2, 2013

We were pleased with the awesome service. Nothing super fancy, but everything as it should have been. Location is good and room was good. Beds were good. Restaurant was adequate. Lounge with stone fireplace was very nice.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Athena1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moncton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 26, 2013

We booked this Lodge through Hotels.com and it was totally misrepresented. The room was small and crowded and although we had booked a pool view room, had a nice view of the parking lot. The carpet was filthy and the bed was the hardest I have ever slept in. We couldn't wait to get out of there.

Room Tip: Don't use Hotels.com
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank celeeves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review, July 27, 2013
Thank you for your feedback. I am sorry you did not enjoy your stay with us and wish you had made us aware of your concerns on arrival and our excellent Front Desk team would have done their best to accommodate you. We are proud recipients of the Alberta Hotel and Motel Association's 'Housekeeping Award' AGAIN for 2013 and are very particular about the standards of cleanliness we provide our valued patrons. Our guests frequently comment on the large size of our rooms compared to other properties - including other Banff hotels. We always recommend booking directly with the hotel; not only can we rate-match online companies, it also affords the guest the added flexibility of dealing directly with the hotel and we are able to provide the most accurate information regarding the variety of room styles we offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 25, 2013 via mobile

Stayed at the Rundlestone Lodge for 2 nights and thoroughly enjoyed our stay, we were very sad to leave. As there were three of us we had a huge room with 2 queen beds. The room was very clean and extremely comfortable. We were lucky enough to have a balcony on the front so were able to watch the world go by and enjoy the lovely hot sun.

The pool area was lovely and well maintained with a very hot hot tub!!! My son spent quite some time in the pool which was great as we were able to relax and read on the loungers whilst keeping an eye on him.

Yes, it is a good 10mn walk into the main hub of the Banff shops and restaurants but we enjoyed the leisurely walk. Staff were friendly and helpful. It took me ages to choose where to stay in Banff looking at all he reviews on trip advisor and I was vey happy at the decision I finally made. Would stay here again and def recommend it.

Stayed July 2013, traveled with family
Helpful?
2 Thank Kirribilli1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rundlestone Lodge

Property: Rundlestone Lodge
Address: 537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Banff
#6 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rundlestone Lodge 3*
Number of rooms: 96
Official Description (provided by the hotel):
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Bumpers the Beef House Restaurant. ... more   less 
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Also Known As:
Rundlestone Hotel Banff

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