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“Hotel was great, rooms could be refreshed” 4 of 5 stars
Review of Rundlestone Lodge

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Rundlestone Lodge
Ranked #6 of 32 Hotels in Banff
Certificate of Excellence
Toronto
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Hotel was great, rooms could be refreshed”
4 of 5 stars Reviewed July 14, 2013

We were very happy with our stay at the Rundlestone. The location is not great; you either need to walk about 30 minutes to the town, or take a quick drive.

The hotel offers free bike rentals, which can come in handy. There are also a long list of DVDs you can borrow from the front desk. These are nice little touches that enhanced our experience!

The rooms are a bit outdated. We got a "pool view", with a twin and queen. Given it was just the two of us, this didn't really help. The pool view blocks a lot of natural light as there are no direct windows to the outside.

The service was very friendly - they responded very quickly to our requests for additional toiletries and coffee.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank universalis123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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969 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Llandudno, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 12, 2013

Other than a mix up with our arrival date (which caused a brief moment of panic, as to whether we would get a room) we thoroughly enjoyed our stay.
The staff were very helpful and friendly, and ready to help/offer advice with any query. Staff tended not to be local, i.e. from Australia and the U.K which was not a problem for service but we didn't really ask them for their local knowledge. There is however a good visitor centre in town.

The facilities were excellent, the free DVD for use in your room was a nice bonus to have for just chilling out. The pool was nice and clean and the hot tub lovely for relaxing.

The rooms were clean, and the beds very comfortable. The black out curtains were a huge bonus for having a good night sleep. Wifi is free and a good connection.

The restaurant on site was ok, but there are infinitely better restaurants in town. We highly recommend the Balkan (greek restaurant) especially on Tuesday/Thursday for Greek night.

The hotel is located approx 10-15min walk from the town centre, there is also a bus that runs up and down the main road, with a bus stop just outside the hotel. They are not that frequent, approx every 30-45 minutes, but are cheap enough for single trips. The bus also runs up to the Gondola and hot springs from outside the hotel which is really useful.

Overall a lovely stay, we would definitely stay again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Mary, Florida
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 11, 2013

The lobby of the hotel is wonderful but the rooms need to be updated. While there is plenty of storage space, the decor is outdated. The bed was extremely comfortable which is always important to me. The restaurant was nothing to be impressed about. You'll find better restaurants downtown. The staff was very friendly and accommodating. We had a leak in our AC and they quickly moved us to a new room for the last night of our stay.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Magicfan225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 10, 2013

This is my second time at this hotel in one month. I rebooked here primarily because of the good sleep quality and free, fast internet. Beds are comfortable, good air conditioning, effective black-out blinds, and quiet hallways. Tub is great for a soak. Rooms are very nicely appointed and very comfortable. On our second visit, we had a larger room - but unfortunately it did not have black out curtains which was disappointing as the room was quite bright. Other than that, everything was perfect. Front staff very helpful. Fridge and coffee maker in room - although no decaf and no tea. Location is removed from the town - probably a 20 min walk at least. Bus stop right in front and the hotel provides complimentary bicycles. I will stay again but make sure I have a room with black out curtains.

Room Tip: If you want to sleep past 5am, make sure your room has black out curtains.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank blong526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St.John's
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 4, 2013

My daughter is in Calgary for the summer and having not been there before decided to visit her for her birthday, rent a car and drive to Banff for couple of nights. We chose the Rundlestone by reading Trip Advisor and the location, reviews and room rates seemed to suit our needs and then once there, they surpassed them. We loved the look of the place immediately we pulled in and once inside the rustic lodge looking hotel lobby with its leather furniture, large rock fireplace with the wood stacked alongside and the outgoing, welcoming staff on the front desk, we were thrilled. it was just as we had envisioned a place to stay in Banff would be like. There was a room ready for us even though we were there early and check in is not till 4pm, but we were offered an upgrade with a larger suite with balcony on the front of the lodge looking at the mountains if we were willing to wait a couple of hours and we agreed....and so happy we did. They stored our luggage and we did the gondola ride and lunch and by the time we returned our room was ready. We had a huge room with two queen size beds, clean, spacious, good a/c, clean new looking bathroom, fridge and the balcony was a bonus. We sat out each evening and took in the sights and had our coffee each morning. The balcony itself was great because it was glass and while sitting your view was not restricted at all. They offered convenient parking and the location was 10-15 minute walk to all the shops and restaurants, perfect. Nice touch was the breakfast sandwich and coffee to go when we were in hurry one morning to get on the road to Lake Louise. Also, the last day check out was 11pm but we wanted to spend time on Banff Avenue for Canada Day and the hotel was very accommodating in allowing us to use their free parking till we were ready to leave that day. We truly enjoyed our visit at the Rundlestone Lodge and would recommend it and would stay there again. My only suggestion to the hotel, and this maybe just me, but I don't like bedspreads in hotel rooms. Although the beds were comfortable, gorgeous white crisp clean sheets and comfy pillows, I prefer the sheets or duvet covers on hotel beds that you know are washed and clean. Just my opinion.

Room Tip: I would definitely recommend room with balcony in front of the lodge for the view and being able to...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Cheryl M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 4, 2013

i stayed here for 13 nights between the 18 june and 2 july....and was one of the last to make it to banff before the chaos kicked off....check in was very smooth...my room was excellent and overlooked tunnel mountain..was great to have a balcony...the front desk staff were always very good...and always greeted you as you left and entered the hotel...particular praise must be given to jonathan here during the floods the hotel became very busy being by himself he dealt with everyone got them sorted and remained completly calm throughout....the housekeeping staff were great no complaints here at all...i never ate in the actual resturant but the bar was very nice and the bison burgers were superb...dominic the barman was always happy to chat...and shared some of his hiking tips for the area...overall i would not hesitate to stay here again and would recommend anyone going to banff stay here...it may be a bit too far out from town for some but theres a bus stop right outside...for me the location was just right....the only thing that let the hotel down slightly was the gym..i often find this with hotels though

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank burndust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2013

We were looking for a decent place to stay, after midnight, we had limited Internet access after driving for what seemed like hours. The first two places we stopped at were between $200-300 per night. We finally got Cellular access, and found the Rundlestone lodge. The man on the phone was super helpful, and took all our info, even though our phone cut out a few times. When we arrived, Mike was extremely polite and gave us an excellent room! I am sure he must have upgraded us!! The price was awesome! The room was perfect for us. Very spacious and clean. There were 6 of us...3 adults and 3 children, and we were not crowded at all. The kids had a lovely swim in the pool before we checked out. Our stay was wonderful. I wish we could have stayed longer. Thank you, Mike!!

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank WendyB786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rundlestone Lodge

Property: Rundlestone Lodge
Address: 537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Banff
#6 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rundlestone Lodge 3*
Number of rooms: 96
Official Description (provided by the hotel):
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Bumpers the Beef House Restaurant. ... more   less 
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Also Known As:
Rundlestone Hotel Banff

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