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“2 Night Weekend Away” 5 of 5 stars
Review of Rundlestone Lodge

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Rundlestone Lodge
Ranked #6 of 32 Hotels in Banff
Certificate of Excellence
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“2 Night Weekend Away”
5 of 5 stars Reviewed April 3, 2013

We stayed here for two nights in the Rundle Loft Jacuzzi Suite, and it was wonderful experience. The room is perfect for couples looking for a cozy & romantic weekend away. Everyone who works here is extremely pleasant and helpful, the room was clean and comfortable, and very reasonably priced.
Their restaurant, Bumpers, is new and had recently opened, both the food and service were awesome.
This was our second time booking a weekend here, and we will be happy to book a third in the near future!! :)

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank KasandraB804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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968 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
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London
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed April 1, 2013

Hotel lived up to description and expectations, which is always a pleasant surprise. Large comfortable room with huge flat screen TV and DVD player. Bathroom fine and plenty of hanging/storage space. No fridge but some of the rooms do have them. Bed was a bit soft but comfortable - others say beds hard so I guess mattresses vary across the rooms. The newly fitted out bar and restaurant were very nice - we had drinks, dinner and breakfast and all were good/reasonable value. The walk into town is a good 10 minute walk but the excellent Roam bus stop is on the door step. They run into/out of town every 40 minutes and quite late so handy if you don't fancy the walk - only $2. Good free ski storage and ski bus stop only 100 yards away. Only slight gripe was that the air conditioning in the room was very noisy when it came on to heat the room up during the night so resorted to turning it off. Luckily the room stayed fairly warm so not a major problem. Also, the multi-gym in the leisure area was broken but no doubt it will be fixed by the time this review is read. All staff friendly and helpful. Would stay again.

Room Tip: Ask for a room with a fridge and/or harder mattress if those things are important to you!!
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank AWA2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoofddorp, The Netherlands
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed March 30, 2013

Not much to say about the Rundlestone. It is just a comfortable hotel at (just about) walking distance from downtown Banff.

It was our first skiing trip to Canada and what we found really nice was the heated parking garage with ski lockers and the ‘no ski’s, ski boots, snowboard in the hotel’ signs everywhere.

We would stay here again but a tiny little bit closer to town would also be nice.

Stayed March 2013, traveled as a couple
Helpful?
1 Thank Claudia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Coquitlam, Canada
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 27, 2013

Booked this hotel with hotwire and was pleasantly surprised. Nice pool and hot tub. Rooms were comfortable and adequate...not super spacious though. Staff was friendly. Hotel offered free movies to rent. Walking distance to town.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank vamosahora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woking, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 26, 2013

Stayed here with family and friends and had a fantastic stay!

The accommodation was great (we booked a separate sleeper room as we have 2 children age 14 and 10), very clean with daily linen and towel changes and comfy beds. Even though the room was on the ground floor and facing on to Banff Avenue, we hardly heard the traffic. Reception staff were helpful and polite at all times and great with the kids. We used the pool and jacuzzi every day after skiing and perhaps the temperature in the pool room and the water temperature could have been warmer, but it was still enjoyable and the jacuzzi was bliss!!

The Bar and Resaurant area had recently been renovated and was a good mix of comfort and style. The food in Bumpers was great (I had both the New York Strip Steak and the Trout and they were both cooked to perfection) and the waiting staff again were courteous, helpful and patient and the chefs happy to adapt the menu to suit dietary requirements. A special mention to the bar tenders - James and Neil - we had a really good laugh with them, they were friendly, welcoming and great with the kids.

The location of the hotel means its is a good 15/20 minute walk into Banff itself, but its an easy walk and there are plenty of bars and restaurants on the way! The shuttle buses to the ski slopes stop at the hotel next door, which was really convenient.

I would definitely recommend this hotel and stay again if we are ever fortunate enough to visit Banff in the future. Thank you!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Sam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherwood Park
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 26, 2013

The beds are ridiculously Hard my daughter thought the rugged floor was more comfortable. We left with sore back and necks, really get new mattresses!! There is a vent in the room that we think has something to do with the vacume system. Very loud hissing sound anoying. Underground parking sure is a plus but not the most important thing on my list. Comfort is and it just was'nt here.

  • Stayed March 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank SherwoodParkChika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review, March 29, 2013
I was truly very sorry to learn your stay with us was less than exceptional! We strive extremely hard to ensure all our guest stays are as relaxing and as comfortable as possible. We encourage constructive criticism and feedback as it helps us improve the experience for our guests. Please let us know directly at the Front Desk about any concerns you have so we can follow up and take the necessary action. The Rundlestone Lodge does operate a matress replacement programme, therefore, if you can contact the hotel and let us know which room you stayed in, we can look into getting the bed switched out! Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yellowknife, Canada
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 24, 2013

Stayed 3 nights while on family vacation in Banff. Booked the 'Semi Private' room which was a very nice upgrade that offered ample space for 2 adults and 2 kids with lots of luggage. Room had a king bed, queen bed and pull out couch sitting area.
Bed was not the best but comfortable enough. Fireplace and private balcony was a nice bonus. The pool and hot tub area was good and staff was pleasant. Underground parking and ski/snowboard lockers were great.
For the price (deal) we paid (3 nights for price of 2), we couldn't have asked for more. Location was convenient (a few blocks from downtown) and was walking distance to some nice restaurants.
Would definitely stay again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Benji S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review, March 29, 2013
I'm glad you enjoyed your stay with us and took advantage of the pool and hot tub - some of our property's highlights! Excellent that you spotted the Winter Promotion on our website and got a great deal!! We look forward to seeing you again in the near future!

A note to future guests: Our Semi-Private room does not have a fireplace, nor a pullout couch - please check out the 'Rooms & Suites' page on our website for full room descriptions and floor plans, or if calling directly, please ask the Front Desk Agent for details about specific room amenities!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rundlestone Lodge

Property: Rundlestone Lodge
Address: 537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Banff
#6 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rundlestone Lodge 3*
Number of rooms: 96
Official Description (provided by the hotel):
Conveniently located on Banff Avenue only minutes from Downtown Banff, The Rundlestone Lodge offers a host of amenities including complimentary wireless, a fitness centre, whirlpool, swimming pool, conference facilities, and Bumpers the Beef House Restaurant. ... more   less 
Reservation Options:
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Also Known As:
Rundlestone Hotel Banff

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