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“Be aware of the tip regulations” 4 of 5 bubbles
Review of Waldhaus Restaurant

Waldhaus Restaurant
Ranked #52 of 142 Restaurants in Banff
Certificate of Excellence
Price range: $19 - $38
Cuisines: German, Swiss, European, Pub
More restaurant details
Restaurant details
Good for: Scenic view, Special occasions, Large groups, Romantic
Dining options: Lunch, Dinner, Late Night, Full Bar, Reservations, Seating, Serves Alcohol, Waitstaff
Dining style: Casual Elegant
Transit: There is a bus service run by the town which runs approximately every 40 minutes into Banff. Fare is $2.00 per person. The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
Description: Nestled in the woods above the Bow and Spray rivers, you will find our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu featuring authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage. Dark wood paneling, a large fireplace, and a beautiful wine cabinet housing an excellent wine selection, set the tone for a memorable dining experience in our "House in the Forest".
Williams Lake, Canada
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Be aware of the tip regulations”
4 of 5 bubbles Reviewed January 30, 2013

The food was excellent, the service really good, until we got handed our bill and found an added 18% gratuity, because we were a table of more than six people. I take great offense to that, I'd like to tip as I see fit. We might have given 20%, but were so taken aback, that we almost asked the server to remove the 18%.
I don't see the reasoning for this 18%. What is the difference, whether or not a server serves six tables with 2 people, versus one with 12?

  • Visited January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Verena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

Visitor rating
    110
    77
    33
    12
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Edmonton, Canada
Level Contributor
33 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Wonderful atmosphere, food and service!”
5 of 5 bubbles Reviewed January 17, 2013

We did not dislike a thing about this place. The service was amazing, the food and atmosphere even better!

Visited December 2012
Helpful?
Thank JSJ22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carstairs, Alberta, Canada
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great!”
5 of 5 bubbles Reviewed January 14, 2013

Stopped at the concierge desk at the Banff Hot Springs for a good restaurant, they directed us down the 92 stairs to the Waldhaus where we had an excellent evening. We were looking for an experience meal and this was it. We enjoyed the fondue meal, starting with cheese, moving to beef, and on to the chocolate for dessert (had to have a second bowl of fruit to finish it off). Lots of food, incredible service wonderful atmosphere!! Our server Mike in his nickers topped off the evening with his great service!

  • Visited January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Heath_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Pre Christmas treat”
4 of 5 bubbles Reviewed January 5, 2013

On our visit to Banff for Christmas 2012, we discovered to our delight the Waldhaus restaurant, nestled at the foot of the Banff Springs Hotel overlooking Bow Falls. This is a lovely old building going back to the 1920's created out of brick and wood. It reminded me of being in Bavaria.
We had a window seat with a great view of the Rockies and surrounding woods. This was the first time in a number of years that this restaurant/pub was open in the winter time. We enjoyed casual but delightful food. My daughter mentioned that the French onion soup was the best she's ever tasted. I had a hot pretzel prepared just for me with all the right spices. Our server Steve was great and gave us just the right attention. The place was full of cheerful clientele, we were all in a pre-christmas mood and hope to return soon.

  • Visited December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Pals4Ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
31 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Try The Boot if you dare”
5 of 5 bubbles Reviewed January 3, 2013

Apparently you can drink from The Boot - it's about 2 litres of beer. My husband loved it but can't remember much afterwards.
Must have been great!

Visited October 2012
Helpful?
1 Thank AshVee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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