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“Excellent Stay, fantastic location” 4 of 5 bubbles
Review of Banff Centre for Arts and Creativity

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Banff Centre for Arts and Creativity
Ranked #5 of 32 Hotels in Banff
Certificate of Excellence
Auckland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Stay, fantastic location”
4 of 5 bubbles Reviewed May 29, 2013

If you are staying for a conference you must be aware there are many levels you can choose. The standard Hotel area was very good and ALL the staff, the best I have seen in ages.

The rooms were very well maintained, the huge clean indoor pool a very pleasant surprise. Overall a very good weeks stay.

Downsides: Hallways were looking a bit tired, food was very good but expensive and no shuttles to town. The Calgary bus link will take you to the centre and back, it means a change of buses in downtown Banff, all very well orchestrated. Some soft drink machines were N/S on the week.

Open links to venues required special thought when snowing or very cold. Covered connection links would be nice.

Having said that the views were to die for and all staff were most helpful. Free parking was a bonus.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Captronnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Edmonton, Alberta
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed May 18, 2013

I was here for a conference. I hadn't been here for several years (since the last conference), and I was told at front reception how there have been so many changes. There are some beautiful new buildings for conference sessions and meals, but as memory serves me, no changes to the rooms... When I arrived there were whisker trimmings around my bathroom sink. I brought it to the attention of the front desk, thinking special attention would be put into cleaning it properly the next day... Wrong! They were still there and I had to speak to the manager of housekeeping to have my bathroom cleaned properly. In addition to that, on the second day the toilet wouldn't flush, and they didn't have anyone on site to fix it, so I had to move rooms. Oh, and there is no air conditioning! Need I say more.... for the cost of the room it's better to just stay downtown!

  • Stayed May 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ABTraveler64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary Alberta
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 bubbles Reviewed May 12, 2013 via mobile

Stayed in Lloyd Hall for a conference. Room has no air condition, vey basic accommodations, you can feel every spring in the bed, hangers have nails sticking out that snagged some clothes, beautiful view of a dumpster and parking lot. Duct tape keeping the carpet down in several locations.
Work booked me here for the conference and would never stay here if given the choice. I stayed in the main building last year and the difference was black and white. The main building has king size beds flat screen Tvs and feels modern this building not so much. There is a nice smell of musk and age in the halls that made for a riveting experience. Tried to move rooms but nothing available. Wanted to cancel when I saw the room but the 48 hour cancellation policy was not worth it.

  • Stayed May 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank austic403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thorold, Canada
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

I was very impressed by the location (of course) but also by the service at the Banff Centre. Staff was very friendly and helpful. I had a problem with my phone and it was resolved quickly. You have food options at the centre if you do not want to walk to town. The walk is only 10 minutes through a trail. The website was not clear about this but I found out that being a guest gives you free access to the fitness centre which is very well equipped.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kitinefoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponoka
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed March 29, 2013

Stayed here for a conference. The conference facilities are good, the hotel is ok. nothing too special. There is wireless internet and it is very fast. The view here is spectacular.

Helpful?
1 Thank Will577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
188 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed February 21, 2013

I stayed in one of the newer rooms in the PDC. Great room, layout and also couldn't beat the view. Bit of a walk for breakfast, but that was my own fault for getting up late. But, how do you complain when your looking at Tunnel Mountain in front of you. Rooms were very clean and very nicely appointed, nice amenities. It really is a hidden gem while in Banff.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank amtiii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 19, 2013

I was there for a conference.
Very good food and a very nice room.
I stayed for 2 nights and I felt very comfortable.
The view up there is amazing! You can eat seeing the mountains...it's very beautiful!
I would recommend to anyone...

Stayed February 2013, traveled solo
Helpful?
1 Thank juckleite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Centre for Arts and Creativity

Property: Banff Centre for Arts and Creativity
Address: 107 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1H5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #5 of 32 Hotels in Banff
Number of rooms: 420
Official Description (provided by the hotel):
Banff Centre for Arts and Creativity exists to inspire artists and leaders to make their unique contribution to society. Located in the vibrant mountain destination of Banff, Alberta in the Canadian Rockies, Banff Centre offers professional conference facilities and services for groups of up to 1,000 delegates. Banff Centre is a renowned site for Canadian and international business, government, research, scientific, and educational meetings. Banff Centre's inspirational setting and creative, educational environment provide the essential framework for productive learning and engagement. ... more   less 

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