I booked at Mountain Spa for a massage and a facial. I was able to get something at the last minute, and the staff was accommodating and kept in touch with me to ensure that the appointment times were as arranged. I wear contact lenses which I had to remove for the treatments, and without them I cannot see well, but the staff was so very helpful in making sure that I was comfortable and well taken care of in moving around the spa. I was very impressed with the staff, with their training and skills, professionalism and sincere interest in my comfort and satisfaction. They answered all my questions, and were fun to chat with as well. The facility is small but well appointed, and I loved the steam shower. I will definitely return when I visit Banff again!
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