Dating back to the 1920s, the lodge is wonderfully rustic as was the cabin we stayed in. Our friends stayed in one of the newer pine cabins, which had a nice kitchenette and was also very comfortable. The location was very convenient as we did several day hikes in Banff and near Lake Louise. The only problem is customer service. When we checked in, we were quoted a rate significantly higher than we had reserved. Fortunately, when we made the reservation (many months earlier) we INSISTED on a printed receipt. We had to request it several times, but thank goodness we did since it was our only proof of the quoted rate. Still, check-out was a lenthy process due to the convoluted bookkeeping system. The other problem is that the lodge is regularly used by a bicycle tour group. While we were there, the restaurant ran out of dinner entrees one evening, and the breakfast buffet was consistently wiped out by the time we got there (even at 8 AM). We were lucky to get a piece of fruit and we had to ask for everything, from a cup of water to an extra napkin. The setting is really quite beautiful and we didn't see any other accomodations that we liked better in the area, but we couldn't help imaging what a little bit of organization & planning would do to make this perfect.
- Official Description (provided by the hotel):
- Storm Mountain Lodge was constructed in 1922 as one of eight Bungalow Camps built by Canadian Pacific Railway to promote tourism in the Rocky Mountains. Our Banff Park cabins and lodge offer guests exceptional accommodations and cuisine amidst the majestic Canadian Rockies. Whether its a romantic getaway, weekend retreat, family vacation or a Canadian Rockies wedding, Storm Mountain Lodge provides an ideal setting. Guests will experience delicious Canadian cuisine prepared with a dedication to organic ingredients and naturally raised Alberta meat and wild fish pared with Canada's finest selection of wine. All of our breads, desserts and breakfast pastries are baked daily on site. The Historic Log Cabins provide guests with amenities such as wood-burning fireplaces, antique soaker tubs and offer a cozy place to relax! Stay at our Banff lodge and make the most of your Canadian Rockies vacation. ... more less
- Also Known As:
- Storm Mountain Lodge & Cabins Hotel Banff
- Storm Mountain Lodge And Cabins
- Storm Mountain Banff