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All reviewshot tubroom was cleanunderground parkingbig tvel toroolder hotelclose to downtowncoffee makerking roombanff avenuerestaurants and shopsthe main dragnice staymini fridgetown centrelake louisecereal
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Reviewed October 13, 2013

Unless you drive a very small car and have no intention of moving your vehicle during your stay, do not chose this hotel. Parking lot is very small and ackward. Underground parking is worse and the desk staff honestly does not care. Nor do they care of damage sustained to your vehicle in their parking facilities. We will not be staying here again and will NOT recommend to anyone ever

  • Stayed: October 2013
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Thank Jo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 28, 2013 via mobile

Stayed here recently for 1 night. The rooms are a little dated but the beds are nice and comfortable! We booked a king room but were given a double and didn't realise until later that evening so ended up swapping rooms at 10pm as were told we wouldn't get refunded the difference.
Just a word of warning - the first room had a balcony, but also another window further up from the balcony which a man unexpectedly appeared outside! Obviously the balcony for the room next door was right outside our windows and they could see right into our room! Luckily we weren't getting changed or anything but it could have been very embarrassing and also felt a bit awkward going to shut the curtain so they couldn't see in.

Breakfast was just ok. The location is great and parking wasn't a problem, however given the choice of accommodation in Banff, we would probably choose somewhere else next time. Having said that, it's fine for a night or two :-)

  • Stayed: September 2013
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Thank Carolyn82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

I had an occasion, recently, to stay at this hotel for two nights. It was a great choice as it is centrally located in Banff and is within walking distance to many restaurants and activities. There was also a city bus route along this street that made the entire town, as well as attractions, easily accessible. The hotel has ample parking in the back alley or in an underground parking garage. Check in went smoothly as I had a reservation and the clerk was friendly and was able to answer any questions I had. The room was spacious, very clean and visually inviting. The bathroom had a nice shelf next to the sink area which was handy for all the toiletries.There was a front balcony porch that faced the busy street. The mattresses were very firm and comfortable and even though the street outside was busy, it was quiet in the room. We enjoyed a nice continental breakfast in the morning with the usual choices. Wish we had time to spend a few more days here.

Room Tip: Booking very early may get you a nice discount!
  • Stayed: September 2013, traveled as a couple
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Thank maptrotter62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

Friend and I spent 3 nights here in early August. It's a very clean, nice and very friendly staff! We had a room on the top floor looking out over the back parking lot and majestic views of Mt. Norquay, Stoney Squaw and Cascade Mtn.Was nice and quiet and would recommend a back room due to the traffic out front. Also had a nice back patio with two chairs and an A.C. unit in the wall for those warm summer days. Had a nice continental breakfast which offered a vast variety of things to eat. What made me mad was the greedy patrons (especially the bus folks!!) who would take 3-4 bananas and or oranges etc per person and not consider the rest of the people that may have come down later for breakfast. How cheap can you be and take more than you should and have no thoughts that ,hey, other folks might want a banana or an orange, so when they come down they are all gone and not replaced either!! I asked the girl about this and she said, "there is nothing we can do about it" If I was running the place I would do something about it!!! Put a sign up at least stating, "1 item per person on fruit". Problem solved!! And watch them like hawks too!!

Room Tip: Upstairs back room, nice and quiet!!
  • Stayed: August 2013, traveled with friends
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Thank Bobby31225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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