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“Comfortable rooms, great lounge and hot tub” 4 of 5 bubbles
Review of Banff Inn

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Banff Inn
Ranked #18 of 32 Hotels in Banff
Calgary, Alberta
Level Contributor
119 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Comfortable rooms, great lounge and hot tub”
4 of 5 bubbles Reviewed March 22, 2014

I go on an annual ski trip to Banff, every year we stay here at the Banff Inn... there's usually about 60 in our group. The staff has always been very accommodating, the rooms are comfortable, clean and cozy. It's nothing special but it definitely is a nice regular hotel.

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank emailgreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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697 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Edmonton, Canada
Level Contributor
133 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed February 3, 2014

Stayed for a Saturday night during the height of the ski season. Hotel was busy but room was very quiet. Good sized room with king sized bed. Furniture was basic but functional and in good condition. No concerns with cleanliness of the room or bathroom. Large indoor hot tub. Underground parking was full when I arrived but got a spot later in the evening. The bar/pizza restaurant was very busy but had the best salt & pepper chicken wings I've had for a long time, only 1 beer on tap would have liked a couple of choices but that's a small complaint. Decent basic continental breakfast included in the room rate. Booked on-line and got a very reasonable rate for Banff. Not a luxury hotel but not at that price point either; and what do you need after a day's hard skiing? Have also stayed here a few years ago in a loft suite with our preteen children, again good sized and acceptable quality.

Room Tip: Ask for a room away from Banff Avenue
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  • Stayed January 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank al500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 28, 2014 via mobile

We really enjoyed our stay at the Banff Inn. The staff were all helpful and warned us that the underground parking filled up fast in the evenings so we didn't have any surprises. The beds were extremely comfortable and the price was right. It was great that breakfast was included and the selection was not bad. Great overall. Will stay again.

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Ben W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed January 27, 2014

We were greeted by extremely rude front desk clerk.
Asked if we could upgrade to a king bed instead of 2 queens. Told us it would be an extra $60 per night. When we apparently took a little to long to think about it as it sounded a bit high she told us that it was to late, room wasn't there anymore so to bad. Then we were greeted by a bathroom full of hair when we got into our room. Front desk staff said they'd mention something to staff but were unable to do anything about it at that time. After first night discovered that sheets were giving us a skin reaction of some kind. Again were told that they weren't able to do anything and that we just must have sensitive skin. We were stuck by the kitchen so asked if we could move and again were rejected and treated rudely. I will never be back at this hotel, will never recommend it to anyone as we were treated unprofessionally and just plain rude.

Room Tip: No room is a good room in my opinion
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  • Stayed January 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank etownjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed January 25, 2014 via mobile

Stayed here just for a weekend. No complaints...room was clean upon arrival & although we arrived an hour prior to check-in time of 4, we were able to go straight up to our room.
Basic with mini fridge, small coffee maker and super-duper comfortable beds!
Continental breakfast was adequate (coffee not the greatest) but not a huge selection. We did not eat at the hotel other than breakfast or make use of hot tub.
I would stay here again. Friendly staff, convenient underground parking.
A no-frills hotel. If you want something super-swanky, this would not be for you but we were happy enough.

Stayed January 2014
Helpful?
1 Thank NatureNut_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 17, 2014

I had an enjoyable stay here! The beds are very nice and comfortable after a day of skiing! The TV was brutal but who cares About TV. The hot tub/ steam room was awesome and also very refreshing apres ski. I'd choose this hotel again as the price was very reasonable and they honored the online discount!

  • Stayed January 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Trusty_Traveller99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
2 of 5 bubbles Reviewed January 9, 2014

My issue with the hotel was the late check in of 4pm and when it was time to check out at 11am, we were packing our stuff as there was a knock on the door at 11:05am asking if we were checking out. Then at 11:10am, there was a call from the front desk asking AGAIN if we're checking out. It felt like we were being harassed to leave immediately! Yes we were late for 10 minutes from the check out time but because we have a baby with us, it took us longer to pack our stuff. But there was no consideration for that. And with the late check in, they should be a little more lenient with their check out time, plus they know we have a baby.

  • Stayed December 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank 2008Traveller912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Inn

Property: Banff Inn
Address: 501 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access
Hotel Style:
#7 Spa Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Inn 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Banff Hotel Banff

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