My issue with the hotel was the late check in of 4pm and when it was time to check out at 11am, we were packing our stuff as there was a knock on the door at 11:05am asking if we were checking out. Then at 11:10am, there was a call from the front desk asking AGAIN if we're checking out. It felt like we were being harassed to leave immediately! Yes we were late for 10 minutes from the check out time but because we have a baby with us, it took us longer to pack our stuff. But there was no consideration for that. And with the late check in, they should be a little more lenient with their check out time, plus they know we have a baby.
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- Also Known As:
- Banff Hotel Banff