This is the first time I have ever written a review, but feel I must do it to warn other travelers, who can easily spend the same money (250 night) at a much nicer hotel. Stayed here on Saturday, Sept 22 and had one of the worst nights of non-sleep I have ever had. Was by far the noisiest night we have ever spent at a hotel, and we've traveled a lot (Dehli, Tokyo, Seoul, Istanbul, Hong Kong, Toronto, London, Amsterdam...). They gave us room 216. I had a feeling it might be noisy as it was an outer, corner room, so we went to the front desk to change rooms. They assured us it was one of the best rooms in the hotel, and were not keen to move us. Ha! It was like staying next to a highway, which I didn't think was possible in Banff. The Brewster mountain buses stopped outside our window (we were on the second floor; there are only the second and third floors), every hour until 10 at night and starting at 8 the next morning, and the traffic on the streets was non-stop. After getting to sleep around 11:30, we were awakened by bar-goers coming into the hotel lobby. The lobby was like an echo chamber. Group after loud group came in and we couldn't get to sleep until 4 am! Then we were awakened by the cleaning staff in the halls and the traffic outside at 8 am. When we checked out the next day (feeling like zombies), I was polite, but did complain about the noise. The front desk manager was quite abrubt, gave a very insincere apology, and told me I should have called the front desk. Because group after loud group came in, I assumed no one was at the front desk! She said, "Next time, you should call". As if I will ever pay for such a terrible night's sleep again! No thanks. Actually, we have stayed here 3 or 4 times in the past and it was fine, but we did get an inner courtyard room before. However, they will not guarantee a courtyard room if requested. It seems like the hotel has gone downhill, in my opinion, from 2 years ago. For the same central location, I would recommend Banff Park Lodge (a block away), which less noisy, as nice an interior but without the 'woodsy' theme, and has a much nicer breakfast.
- Official Description (provided by the hotel):
- Brewster’s Mountain lodge is located in the heart of Downtown Banff, steps from shopping, dining, and nightlife. This 77-room hotel features complimentary continental breakfast and wireless internet included in all of our rates. We offer a sauna, hot tub, and small exercise area for our guests to enjoy after an exciting day of exploring! Handcrafted log furnishings and western décor define the interior of our lodge, as well as a wood-burning fireplace in the lobby. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, Hotwire, HostelWorld, TripOnline SA, Booking.com, Cheap Tickets, Priceline, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Brewster's Mountain Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Brewster`s Mountain Hotel Banff
- Brewsters Mountain Hotel
- Brewsters Mountain Banff
- Brewsters Mountain Lodge