We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Home away from home”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Banff Caribou Lodge & Spa
Ranked #15 of 32 Hotels in Banff
Currumbin, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Home away from home”
Reviewed October 22, 2013

My husband and myself have spent a total of 9 days at the caribou lodge and spa. We stayed 5 days while exploring beautifull Banff. After returning from our week long trip to jasper, we decided to return to Caribou for another 4 days. The hotel is spotlessly clean. It is a 10 to 15 min walk to town but it is the most beautifull stroll . Beds are so comfortable. Breakfast at the Keg is superb with lovely staff. The lobby area is so warming with its open fire place burning away on a chilly day. All staff from checkin to housekeeping were brilliant. A big thanks to Tony, Wes and Keiran at reception. They were very helpfull. We miss Banff already.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glynis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,908 reviews from our community

Traveler rating
    718
    774
    274
    106
    36
See reviews for
355
1,000
69
60
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 21, 2013

We reserved for everything Caribou package, which included 2x$75 spa credit, 1x$50 credit to the Keg for our stay and free parking, tea/coffee in the morning. The whole package was $300 for 2. Upon the check in time, we were upgraded from standard room to supreme room. It was a pleasant surprise. The front desk staff was so friendly and helpful, and the room was gorgeous and spacious! We loved the bed and pillows!! Even though the staff had to deal with many tourists at the same time when we checked in, they were patience and kept their smile throughout the whole time. Its location is perfect distance for a little stroll to downtown Banff. So, it is very quite and away from the crowd. The hot pool was amazing, and the spa was very peaceful. The best of all is the massage therapist was so skillful and helped us to get rid the stress and muscle tension. All is all, with small temperature issue in the room, we had no complain with the hotel, and will definitely be back again!

Room Tip: Corner suites are large and quitter.
See more room tips
  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SunnyS62127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed October 21, 2013

After a long day of travelling the welcoming warm atmosphere in the lobby and easy process of checking in were great, hassle free.... just what was needed.
The room was clean and well equipped though much smaller than everywhere else we stayed.
it was my birthday a few days before we arrived and very thoughtfully we had champagne and glasses with a birthday note in the room on arrival. A good customer relations action.
The front desk staff were very helpful whilst we were there and successfully arranged to retrieve the camera we left in the bedroom on the day we left for Toronto... the camera arrived at the Hilton in Toronto a few days later... good service again.
There is a free roam ticked from reception meaning you can visit various attractions via the shuttle which runs from just outside the hotel... good tourist relations again.
So all in all... we liked the Caribou, would recommend it and stay again if ever in Banff.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ka h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 18, 2013

Great hotel on the main street in Banff. As mentioned by others it’s a 10 minute walk or so right into the centre but for us this was an advantage especially after a big evening meal as we got to walk it off a bit!! The free roam pass made all the difference as it makes it very easy (and free) to get to the hot springs and the Sulphur Mountain Gondola station which would be too far to walk really. The hotel service was very friendly and check in was a very polished process, especially as we had arrive amongst a small coach load of guests. It was my birthday during my stay and they had kindly given us a free half bottle of champagne and glasses in the room as a surprise. I think the hotel had a lovely atmosphere with an open fire in the lobby and a wooden ski lodge type feel. I bet this place feels really nice during the ski season! Both the lobby and rooms were immaculately clean and the room came with all the facilities we could need such as iron, safe and hot drink facilities. In the mornings there is also free tea and coffee in the lobby with take-away paper cups so you could grab a coffee and drink it whilst walking down the street into town.

A few other plus points were that the parking was free and very easy to find, there was a laundry area where you could do a large load of washing and use the dryer for about $5 which was really handy for us as we were on a long holiday, the spa was really nice and the large indoor hot tub was great after a long day out walking – although it was sooo hot and we could only stay about 10 minutes as we were being boiled alive!! and the in-house Keg restaurant is a big bonus and does lovely (if not slightly expensive) food.

Overall a great value hotel in a great location. If I come back to Banff in the future this place will be my first port of call!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kasperblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 17, 2013 via mobile

We've stayed here twice now. Rooms are good & WiFi was available. Having the Keg restaurant attached was handy with a breakfast buffet meant we could stuff ourselves and set out for the day and skip lunch. Rooms had the amenities you would expect and the price is fair. I would recommend the Banff Caribou Lodge to friends.

The lobby is warm and inviting especially on cold days with the nice large fireplace. Underground enclosed parking to keep vehicle dry.

Stayed May 2013, traveled as a couple
Helpful?
1 Thank CanuckGlenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 17, 2013

My sister and I travelled to Banff. We stayed 4 nights at this hotel and were not disappointed.
The room was large with a huge bathroom. The beds were comfortable and the place was very clean and smelled fresh.
There was a coffee maker and fridge in the room which we used and liked. Only 1 small complaint: put larger mugs in the room. I hate those small coffee cups.
The room was a bit warm at night though although the windows could open, we didn't do so at night.
The lobby is very inviting, has a large fireplace and in the morning, you can get coffee and tea if you don't feel like making it in your room.
The staff were all very friendly and helpful.
No complaints at all.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 16, 2013

We just stayed 2 nights at the Banff Caribou (Oct 2013). We chose it as a cheaper alternative to other local hotels and were not disappointed. We received a free upgrade to a room with a balcony and 2 queen beds. The room was a normal sized hotel room, the upgrade must have been the queen beds.

Pros: Clean room, comfortable bed, good sized bathroom, good amenities in hotel including the Keg, rocky mountain handmade soap, very friendly and helpful staff, fridge in room, coffee maker plus a kettle for making tea although no milk just whitener. Free internet and parking. Nice decor.

Cons: 10 minute walk from town but it was an easy walk and the hotel gave us free bus passes. We didn't end up using them as we enjoyed the walk. Furniture was a tiny bit worn but I didn't care as long as the room was clean, and it was very clean. Room was hot so we turned off the heat. At one point it became hot again so we had to open up the balcony door to cool off which worked. Most of the time the temperature was comfortable. Thermostat said "heat only" (I assume no airconditioning) so, as mentioned in previous posts, the summer temperatures could be a problem.

Room Tip: Ask for a balcony. You may not use it but have the option to open the door to let in fresh air.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Banff hotels
0.1 mi away
Fox Hotel & Suites
Fox Hotel & Suites
#13 of 32 in Banff
2,070 reviews
0.5 mi away
Moose Hotel and Suites
0.1 mi away
Rundlestone Lodge
Rundlestone Lodge
#8 of 32 in Banff
1,085 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hidden Ridge Resort
Hidden Ridge Resort
#12 of 32 in Banff
1,979 reviews
0.2 mi away
Delta Banff Royal Canadian Lodge
1.2 mi away
The Juniper Hotel
The Juniper Hotel
#4 of 32 in Banff
864 reviews
Show Prices
Show Prices
Show Prices

Been to Banff Caribou Lodge & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banff Caribou Lodge & Spa

Property: Banff Caribou Lodge & Spa
Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Hotwire, Priceline, Cheap Tickets, Travelocity, TravelUp, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Banff Caribou Lodge & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing