After a long day of travelling the welcoming warm atmosphere in the lobby and easy process of checking in were great, hassle free.... just what was needed.
The room was clean and well equipped though much smaller than everywhere else we stayed.
it was my birthday a few days before we arrived and very thoughtfully we had champagne and glasses with a birthday note in the room on arrival. A good customer relations action.
The front desk staff were very helpful whilst we were there and successfully arranged to retrieve the camera we left in the bedroom on the day we left for Toronto... the camera arrived at the Hilton in Toronto a few days later... good service again.
There is a free roam ticked from reception meaning you can visit various attractions via the shuttle which runs from just outside the hotel... good tourist relations again.
So all in all... we liked the Caribou, would recommend it and stay again if ever in Banff.
- Official Description (provided by the hotel):
- The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more less
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- Also Known As:
- Banff Caribou Hotel Banff
- Banff Caribou Lodge And Spa
- Caribou Banff
- Caribou Lodge Banff