We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Hotel” 4 of 5 stars
Review of Banff Caribou Lodge & Spa

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Banff Caribou Lodge & Spa
3.5 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada   |  
Hotel amenities
Ranked #13 of 32 Hotels in Banff
Hove
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hotel”
4 of 5 stars Reviewed September 28, 2013

A great hotel not far from the center of Banff, nice touch from the hotel with the free bus pass into town. Good overall service from the staff in the hotel and the keg restaurant. You get a book of discount vouchers to use at some of the local attractions/restaurants/shops etc, we used the voucher for the Alpine helicopters tour and got a 15% discount. They have a great open fireplace in the lobby area, and you can get complimentry tea and coffee there, upto 11am.
All in all a very good hotel with some great ammenities and friendly staff.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mrboojangles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,705 reviews from our community

Traveler rating
    661
    690
    234
    89
    31
See reviews for
311
894
64
51
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (316)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 27, 2013

Caribou lodge was a very nice,comfortable,affordable and well located hotel. The rooms were well heated and quite,windows could be opened if need be. We did not use the pool or the spa but they looked very nice & well maintained there also was a sauna for guests use.
The in house Keg restaurant was an excellent restaurant we had great meals there on both nights.
We were provided with free passes for the bus which stopped right at the font of the hotel and there was free good under hotel parking with the lift going to the parking area.
The staff were very friendly & helpful all in all it was a lovely place to stay in a beautiful town amid magnificent scenery.

Room Tip: The room we had looked out to the front street and was on the second floor.we had 2 queen beds &...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sue b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashby de la Zouch, United Kingdom
Level Contributor
149 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed September 27, 2013

Located just outside Banff centre but easy to get to town using the free bus pass. Plenty of restaurants around hotel and a good one, The Keg chain attached.
Nice welcome.
Room OK, bed comfortable but the down comforter/mattress topper wasn't fixed to the bed and kept slipping as sheet wasn't big enough to stay tucked in. Get some elastic on the corners or bigger sheets.
Loo is placed too close to the vanity unit, strange when they have a decent wall length.
Rooms warm and no air con but fans are provided.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Wildpoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex UK
Level Contributor
173 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed September 26, 2013

We stayed two nights here in Banff as part of our trip around the southern Rockies. The hotel was ideally suited for us away from the cenre but only a 10 minute walk away from all the shops, restaurants - we prefer some peace and quiet. The room was very comfortable and all the other facilities in the room were of high quality. We had breakfast in The Keg and it was exactly what we wanted with an excellent choice but having eaten on a cruise liner for 7 days we really enjoyed the healthy breakfast we could have of yoghurt, granola and fruit. The normal breakfast looked very good as well. The staff were very attentive and helped us visit the type of places that interested us - we were given good information and all the places we visited were excellent from the Indian Store and museum, the caves and hot springs then up the gondola for teh most amazing views.

We would both highly recommend this hotel when staying in Banff.

Room Tip: What makes a good room to us is a comfy bed and lovely bathroom with hot water and all the facilitie...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ScotsmanEssexUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed September 25, 2013

Stayed at the hotel quite a few times during the ski season and you can't find a better small hotel with a rich feeling. Has an attractive appearance. Good price during winter months (Nov.-April). Well appointed rooms-newly updated, nice welcoming staff, nice pool/spa, easy indoor parking (possibly not with a ski box on top--ask first), nearby restaurants plus has the great "The Keg" steakhouse within the building. Ask for special treatment if one of your family members has a birthday/anniversary. Updated info at the front desk regarding ski conditions in the early am sometimes evening before.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weymouth, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 24, 2013

A very comfortable Hotel, friendly staff, very clean, value for money, in very good position. Good food in the Keg restaurant, really enjoyed our three night stay.
Banff is a beautifull town, with lot's to see & do, would stay again at the Caribou Lodge again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas, United Kingdom
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 23, 2013

On arrival at caribou lodge,I found the reception staff excellent,very informative and helpful,
We had just travelled the inside passage of Alaska,with n.c.l cruise line and arrived in Banff on the rocky mountaineer, we always travel gold class where ever we go, we were allocated a suite upgrade on arrival, which I can only say was spectacular in space over two floors of luxury,
A huge hot tub in the bedroom area,large comfortable bed, large flat screen t.v with DVDs and free Internet, lovely bathroom with large wet room and fantastic pressure shower,
All the toiletries you require.
Down stairs in the lounge area was a huge log fire which lit remotely as you sit on the Sofa to watch the large screen tv , you can easily see the luxury of this hotel, a downstairs toilet and wash area,plenty of space for our 3 large cases, towels,robes plentiful what more could you ask,
I was highly delighted and it made my stay in Banff more magical, well done Caribou lodge I will return and highly recommend you to my friends. Regards a seasoned well travelled happy customer.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review, October 7, 2013
We appreciate you taking the time to share your experience with us on TripAdvisor. We are pleased that you enjoyed your upgrade, and thank you for the positive feedback about our staff. At Banff Caribou Lodge we take pride in our high level of service, and I am grateful to you for recognizing this. I hope we will get the opportunity to welcome you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Banff hotels
0.7 mi away
Hidden Ridge Resort
0.1 mi away
Fox Hotel & Suites
Fox Hotel & Suites
#12 of 32 in Banff
4.0 of 5 stars 1,906 reviews
0.1 mi away
Delta Banff Royal Canadian Lodge
Show Prices
Show Prices
Show Prices
0.1 mi away
Rundlestone Lodge
Rundlestone Lodge
#6 of 32 in Banff
4.0 of 5 stars 968 reviews
1.2 mi away
The Juniper Hotel
The Juniper Hotel
#3 of 32 in Banff
4.0 of 5 stars 684 reviews
0.4 mi away
Banff Aspen Lodge
Banff Aspen Lodge
#8 of 32 in Banff
4.0 of 5 stars 1,192 reviews
Show Prices
Show Prices
Show Prices

Been to Banff Caribou Lodge & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banff Caribou Lodge & Spa

Property: Banff Caribou Lodge & Spa
Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, TripOnline SA, Cancelon, Priceline, getaroom.com, Travelocity and Odigeo so you can book your Banff Caribou Lodge & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing