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Banff Caribou Lodge & Spa
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Reviews (2,173)
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Reviewed March 14, 2013

We travelled to Banff with another couple for a ski and snowboard holiday, the first time we had done so to North America. Our arrival at the hotel was pain free- quite a pleasant experience really after a long day travelling from the UK.
The room was more than adequate with 2 queen sized beds in a comfortably large room. The beds were really comfortable. The room was en suit with a shower/ bath( the bath was rather small with you not being able to submerge your hole body at once) other items in the room included mini fridge, kettle, coffee machine, iron& board, hair drier, and of course a flat screen TV.
There is a hot pool and spa with a small gym. The hot pool was large enough for about 28 people and was really warm. Towels were available in the changing rooms.
With in the hotel was "The Keg" bar and grill. The staff were extremely helpful and the food and beverages good. Breakfast is available Buffett style at about £10 a head- good value it you like a full breakfast! If you didn't fancy the full buffet you could choose individual items from the menu but this seemed more expensive on the whole.
The Grill menu was good and I would recommend the prime rib.
Other dining option are available within a few minutes walk or down town is approx a 10 minute walk. I think i have doubled in weight in the 2 weeks we were there as the food was not only tasty but the portions were quite large too. A Safeway supermarket is available in town for those who want a cheaper option for breakfast/ lunch.
There is underground parking available but height clearance is limited. Ski lockers are also available in the parking area.
There is a train line that runs through Banff throughout the day and sounds its whistle as it goes through- this happens through the night as well. If you have your window open you are bound to hear it ( we had our window open even when it was minus 15 outside as the hotel was so warm)
Would I go back? Of course- it was a thoroughly enjoyably and comfortable stay.

Room Tip: There is not much real difference between the standard double and the superior double. Our friends had the superior while we went for the standard and the only real difference was an outside view with a balcony. We saw enough scenery during the day so weren't fussed about the room view and saved a few quid..
  • Stayed: March 2013, traveled as a couple
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1  Thank CHRIS_n_TARA_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013 via mobile

I enjoyed my stay here. My only complaint was blood stained blanket cover. I could tell by looking at it that it was washed , but still... I don't want to look at that.

Staff was great, The Keg was great as always!

I would stay again!

  • Stayed: February 2013
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1  Thank Al H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013

a girlfriend and i decided pretty last minute during the holidays that we should do a little overnight spa get away in the mountains. we got a great room with a balcony - which was really not as expensive as i had thought - and booked ourselves treatments at the red earth spa which is on the lower level of the hotel.

overall i was really pleased. it was not an outstanding but the room was very clean with lots of space. the bathroom was also clean. the place is modern and updated with cozy bedding and that semi-exaggerated mountain rustic charm that all of the hotels in banff play on.

pool was nice... i had hoped there would be an outdoor pool but this one is indoor only. it is a sitting pool, not for swimming so it was a little boring sitting there staring at the tiled room.

note - definitely worth checking out the spa. great treatments.

  • Stayed: December 2012, traveled with friends
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1  Thank tinderhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013

I stayed as a solo traveller for two days prior to my family arriving. The hotel was perfect for my needs. Staff was helpful and the room was very clean. Pool was terrific. Would definitely stay her again. Only 10 minute walk to downtown Banff which is nice after a meal.

Room Tip: Far enough from the main strip that all rooms are good - always stay away from elevator.
  • Stayed: March 2013, traveled solo
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1  Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2013

on arrival staff were very friendly and helpful.
Our room was really nice two big double beds.
They have a hot pool which is great after a cold day in the snow.
We both had treatments in the day spa which was so relaxing.The restaurant was really good.
I would definitely return to this lodge

  • Stayed: March 2013
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1  Thank Susanna61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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