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“Great place! Great amenities!” 5 of 5 bubbles
Review of Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
Ranked #15 of 32 Hotels in Banff
Montreal, Canada
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great place! Great amenities!”
5 of 5 bubbles Reviewed January 15, 2013

You will really enjoy your stay. The staff is very helpful! I was traveling with a friend and she got sick. They helped with finding the clinic and asked several times after that how she was doing. You will find great amenities. Free Wi-Fi, Free city bus pass (great added value), free access to the spa which has a hot tub, showers (hot or cold) and a steam room. Perfect for those cold winter days! The rooms are just big enough and the bed was really comfortable. You cannot go wrong!
Shuttles to and from airport stop at the door and so do the shuttles that will take you to Lake Louise, Sunshine Village or Norquay! And they have ski lockers for free!

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MK_007_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review, February 1, 2013
We appreciate you taking the time to share your experience with us on TripAdvisor. Our comfortable beds can be credited to our luxurious feather-top mattress which makes for a very relaxing sleep. We hope everyone is in good health, and hope we can welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,846 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (337)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

This will be the 4th or 5th time we have visited the Caribou Lodge and cannot say enough about the hotel. The staff are most helpful and really go out of there way to assist. The general environment of the hotel, the Keg and the Spa facilities is excellent, giving you a real feeling of warmth and home.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank RoddyB23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review, February 1, 2013
Thank you for your positive review, we truly appreciate your loyalty. We look forward to welcoming you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
southern alberta
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed January 13, 2013

We travel a lot to banff in the winter for skiing. The banff caribou lodge most certainly is the best place to stay, super comfortable beds and nice clean rooms. Our last stay was just myself and 2 kids, walked into town for dinner and came back and watched a movie. We will be back for sure!
Only downside was we were close to the pool, and was quite loud but not the hotels fault, next time I will ask for a room away from the pool area. Front desk staff we nice and friendly. Went to the keg for breakfast had a good meal before skiing for the day. Can't wait to go back.

Room Tip: We were in room 108, busy hallway if you want quiet.
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  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank katemar12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review, January 29, 2013
Thank you for your positive review, and your tips for any future travellers. We greatly appreciate your loyalty, and look forward to welcoming you back to our Lodge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 11, 2013 via mobile

We stayed for several days over the holidays including New Years. I can not think of a complaint we had. Stayed in a loft suite with jetted tub and it added to the experience. The keg was a perfect breakfast idea. Thanks caribou !!!

Stayed December 2012, traveled as a couple
Helpful?
3 Thank Blairob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merthyr Tydfil, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 11, 2013

Best Holiday ever!
Hotel was amazing, food downstairs was really good, the sauna and steam room was always empty so we lived in there every night.
If you ask for the Cegg cocktail they come in this massive glass and their soooo good.
Services was brilliant, we checked in smoothly,had flowers and champagne when we arrived.
It takes like a five minitue walk into town, but if you ask at reception they will give you bus passes and time scheduals and packed lunch if your going out for the day.
The sushi bars in town are amazing, there is loads of wifi cafe's around to use also.
Will I return? Hell YES!!

Room Tip: Free Bus passes at reception Ask for a room facing the front, the moutain views are amazing.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CharlieDoe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed January 10, 2013

we had the mountain view, fire place, loft room with the double tub. Ordered room service from the Keg (cheese cake) Yum! No extra cost was a bonus. They charged it right to our room bill, that was nice. only downer, the room was in the front right off the main road and we could hear all the buses and plows working away. The room was fabulous, but I did not sleep well.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank nderksen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chestermere
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 6, 2013

Had a really great stay here . Good service and clean rooms. We would go back here for sure. The spa was really great, massages were wonderful. Dinner at the keg was also very good. Stayed in a superior king room with balcony - seen mule deers right outside our room.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ryan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Caribou Lodge & Spa

Property: Banff Caribou Lodge & Spa
Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Also Known As:
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Caribou Banff
Caribou Lodge Banff

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