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“So good you won't want to come home!!” 5 of 5 stars
Review of Banff Caribou Lodge & Spa

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Banff Caribou Lodge & Spa
Ranked #14 of 32 Hotels in Banff
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“So good you won't want to come home!!”
5 of 5 stars Reviewed January 5, 2013

The room,views,food,people and hotel in general was amazing.i took my daughter who was only 2 at the time and they catered to her every need and mine.we enjoyed it so much we didn't want to come home and we are planning our next holiday there.if i had the chance i would return every year :)

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Darcy lou elle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,787 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (330)
Date | Rating
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  • English first
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English first
Weybridge, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 4, 2013

A lovely warm hotel with very helpful and kind staff. The spa and pool is clean and very nice. The rooms clean and cosy and the bed is great. Lots of pillows ! Nice fluffy towels in the bahtroom.
Banff is a lovely village . But is was very cold. Unfortunately my partner broke his arm so that was the endof our holiday.

But we can absolutely recommend the Caribou Lodge.

Room Tip: Bring warm clothes as it can be very cold in Banff!!!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank SurreyFamily_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2013

This was our second time at the Banff Caribou Lodge & Spa. The service and facilities were very good when compared to the price. The staff were very helpful and cooperative. I would always luv to be there when I am in Banff.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank romitchak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 3, 2013

This was our second stay at the Banff Caribou Lodge. We had a nice time 2 years ago and decided to come back. We were in a 2nd floor room with 2 double beds, which are comfortable and clean. There is a little mini-fridge, which is nice when traveling with kids. Our view this time was not terribly great. We faced the adjacent parking lot of another hotel. Definitely ask for a room that faces the front street. Those rooms often have small Parisian balconies that open, which is nice in the summer. The front desk is very friendly and parking and wireless are included. The only suggestion I have is that if you want to eat at the Keg steakhouse restaurant downstairs, you should make reservations in advance. We waited over an hour to get in on a Thursday night. Lovely property, though! Would recommend to anyone.

Room Tip: Definitely ask for a room that faces the front street. Those rooms often have small Parisian balcon...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Fuzzy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

The look chalet is a total success, you really feel you're in the mountains. Wood everywhere, the decorations are spot on. We really liked the Keg, the best Steaks ever, in bonus the breakfast are great too. The personnel was friendly and helpful. The hot pool and spa added a warm touch too the overall experience.

Room Tip: Just ask them, give a call, they are very friendly and helpfull.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank vdion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CaribouFOM, Guest Relations Manager at Banff Caribou Lodge & Spa, responded to this review, January 21, 2013
Thank you for your positive feedback. We at the Banff Caribou Lodge pride ourselves in not only our product, but also our guest service standards. I am happy you enjoyed your stay, and hope to welcome you back again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed December 31, 2012 via mobile

A generally decent hotel but the standard king room on the 4th floor has a terrible obstruction in the middle of the room! It is a slant in the roof so that both myself and my wife have to bow our heads so not to hit our heads. You will not see it in the website pictures! Definitely upgrade to the larger (but more expensive) room.

They should take real pictures of these rooms on their website. When I booked I asked what the difference is and all they said it was a smaller room, but they never mentioned the roof. Not fair or I wouldn't have booked this type of room.

  • Stayed December 2012
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Ldf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 29, 2012

Just spent 6 nights here over Xmas. The hotel was decorated nicely and had a lovely christmas feel. The restaurant is typical Canadian and we ate there twice - good standard grill meal but not exceptional. The hotel has a lovely hot pool - very large and very hot! Just what was needed after a day of skiing. We had a standard room with 2 queen beds - standard was apt if a little on the small size but very comfortable beds/bedding. We asked for a quiet room and it was. Free Wi-Fi is a plus. Whilst about a 15 minute walk to downtown Banff, it is on the regular bus run (free to hotel guests) and is also one of the pick up hotels for the Brewster bus transportation to the ski resorts. One of the first pick ups and drop off's so seating not a problem. Overall, a very nice hotel just outside of town.

Room Tip: Ask for a quiet toom when making your booking we had one which overlooked a small courtyard.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Redding8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banff Caribou Lodge & Spa

Property: Banff Caribou Lodge & Spa
Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#11 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Also Known As:
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Caribou Banff
Caribou Lodge Banff

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