Very disappointed with stay here. Staff were extremely rude and unhelpful on check in and continued throughout the stay. Although our first impression of the room was good, this did not last. We stayed in a ground floor room. This was extremely noisy. Could hear everything happening in the surrounding condos - parties until 6 in the morning on both nights we stayed. Rooms were not serviced well. Dirty towels were left behind - and towels are the only thing they change. For the price they charge, this is not acceptable. This was the worst accommodation we had in our 3 weeks in Canada. Look elsewhere.
- Official Description (provided by the hotel):
- Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more less
- Reservation Options:
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- Also Known As:
- Hidden Ridge Hotel Banff
- Hidden Ridge Resort Banff
- Hidden Ridge Banff