We stayed at this hotel so that we could be closer to Sunshine Ski Resort. When we arrived there, it was a disaster, everything was fenced off and under construction, there was no roads, just dirt paths. Our family, however always wanting to keep a positive outlook on things, just brushed it off, hoping to make the best of this trip.
When we checked in the young lady at the desk was not friendly at all, she was half checking us in and half texting her friend at the same time. She gave us the key to our room and rather vague instructions how to get around the construction.
After a few minutes of driving around the work, we found our room. It was a smokey (we asked for non-smoking), small, crampt, dirty thing in the midst of the construction. All we could her was yelling from the construction and machines moving around. We calmly went to the desk and asked if there was another room that we could move to, we even said that we'd pay. She was so rude to us and told us off, and said that we knew that there was construction, and it we didnt like it we shouldn't of come.
When walking back to the room, I stepped in a large staple and had to go get a tetnis shot. We thought the noise would stop at night, but it didn't. None of us slept a wink and we had to move hotels it was so bad.
We will never go back here, there are so many other nice hotels in the banff area that we would have rather visited.
- Official Description (provided by the hotel):
- Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more less
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- Also Known As:
- Hidden Ridge Hotel Banff
- Hidden Ridge Resort Banff
- Hidden Ridge Banff