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“close, yet far away...” 4 of 5 stars
Review of Hidden Ridge Resort

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Hidden Ridge Resort
Ranked #4 of 32 Hotels in Banff
Certificate of Excellence
Los Gatos, California
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“close, yet far away...”
4 of 5 stars Reviewed October 1, 2013

Hidden Ridge Resort is located a few blocks from downtown Banff in a quite area at the foot of Tunnel Mountain.The units are in smaller A-frame buildings with interiors like condominiums with fireplaces, separate bedrooms and fully equipped kitchenettes. My wife and I didn't need the extra bedroom but we had the whole place to ourselves. Imagine it would be great for a family. We were able to do grocery shopping in town and prepare our dinners at a savings as if we were home. Our stay was just like we prefer: uneventful.There was a hot tub nearby that was pretty popular. But it closed each evening at 10 pm and all was quiet. Wireless internet and TV reception were perfect. We would stay here again in a heartbeat.

Room Tip: There's a newer section you may want to request. We were very happy in the older section.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LB5432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, October 4, 2013
Thank you for your review. We appreciate that you enjoyed your 'uneventful' stay while you were with us. We look forward to welcoming you back to the resort again in the future. We aim to please people, like yourself, who enjoy self catering as all of our units have kitchen facilities. There are not many options in Banff that can provide what we do and we are happy you chose us for your stay in the Canadian Rockies.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (385)
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English first
Wingham, Canada
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 1, 2013

We had rented another place down the street for our Honeymoon that ended up being the worst place we've EVER stayed at.One call to the Hidden Ridge Resort saved our Honeymoon! Pamela was wonderful in setting us up in a wonderful suite within minutes of arrival. The view is spectacular, the suites and grounds are beautiful, well maintained and the hot tub is nice and large and HOT! :D We wish we would have spent more time here and look forward to an anniversary trip back to this resort to stay a few more nights.

Room Tip: Also great if you're traveling with a group or family!
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MrsMcCracken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, October 4, 2013
Thank you for taking the time to leave us a review and thank you for taking the time to mention Pamela personally in helping to make your stay memorable. I have taken the opportunity to ensure that she is recognized for her work and we take great pride in ensuring that all of our guests' stay are of the highest caliber. We are eager to welcome you back for your anniversaries and we were happy to save you from your poor accommodation down the street!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coldbrook, Canada
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed September 30, 2013

I'll start by saying the Hidden Ridge is absolutely perfect for some people. These people are families or groups that want a decent place to stay in Banff at a pretty good rate. There's lots of room in the suites, and you can prepare meals yourself.

However, I would have had a much better stay on two conditions. You're going to want a car if you don't want to waste a lot of your day waiting for the bus. I thought 'They come every 40 minutes, that should be fine'... It wasn't really. I only had a couple days in Banff and I feel like I wasted a LOT of time waiting for buses.

Also, request a suite on the top level!! You can hear every foot step the person above you takes when you're on the bottom level (even at 3:00a.m).

The staff is really great and they have things such as free parking, wifi, BBQ's and movies which is nice. There's definitely a lot of pluses to staying here.

Just remember, car (unless you don't mind waiting for the bus). Top level (unless you're a heavy sleeper)!



  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LGM333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, October 4, 2013
Thank you for the honest review. As we would prefer you to have a better than average stay, we will look forward to your return in an upper level unit and with your personal vehicle. We are happy to assist in any way in making the booking for you. For your preference, we have eight room types at the resort and two out of eight are on lower levels, specifically the deluxe one bedroom condo with one queen and the deluxe one bedroom condo with two queens. if you book another room type other than the ones just mentioned, you will be guaranteed an upper level loft.
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Legal, Canada
Level Contributor
163 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed September 30, 2013

We have stayed many place in Banff in the past, but I think we have finally found the one we will return to time and time again. Loved the loft suite. Put our kids up in the loft and we had two great sleeps in the main floor. Relaxed with the fireplace and enjoyed the hot tubs after Melissa's Road Race. Look forward to planning a winter family vacation here soon.

Room Tip: Hate it give a good review, would like to keep this place as a little secret..
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JeannieSmallTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, October 4, 2013
You DID make a great pick! We look forward to welcoming you back for your family vacation!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 29, 2013 via mobile

Stayed for just one night in Sept 2013 and we were very happy with HR, as usual. Stayed in a 2 bedroom loft condo which had tons of room for our girls' retreat to Banff for Thursday/Friday. Pleasantly surprised to see the newly renovated hot tub - we haven't been up for a few years and liked the new facilities. All in all, great value for Banff.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank calgarygirl2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, October 4, 2013
Thank you for your review and we are happy you chose us amongst the many options in Banff. Many of our pre-2009 past guests are quite happy with the new hot tub and we are glad you took the opportunity to visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 26, 2013

It is the most relaxing weekend I have ever had in banff, due to the atmosphere and accommodating staff at the Hidden Ridge! We chose to stay in for our first night just to enjoy the cabin and amenities! Loved it and will most certainly be back!

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Laurel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnetka, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 26, 2013

We stayed in a 4-queen condo - perfect size for 4 adult, 4 kids and 1 baby.

Comfort: The beds were very comfortable, amenities were nice. Extra towels and linens were delivered promptly.

Convenience: The kitchen in the condo had pretty much everything we needed - except a frying pan! No fried eggs for us that morning, but that was easily remedied by just making poached eggs. :) You may want to bring your own coffee or buy some in town, as the coffee for the coffee makers is lacking in flavor and strength. It was nice to have the option to just buy groceries and cook at the condo, as restaurants in Banff are either lacking for families, too expensive, or have ridiculous wait times.

Pools: The pools are a HUGE plus here. Sure, the kids aren't really allowed to splash around too much, but the water in the "cool" pool is warm, and the hot pool is bliss. The pools were very relaxing.

Staff: They were very polite and helpful, had suggestions on where to go in the area.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank mlambing13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this review, October 4, 2013
Thank you for your great review. The only thing I have to note is that our rooms should all have frying pans. Perhaps it was in the drawer underneath the oven? In any event, we would have been happy to deliver you one from the front desk but we are also happy you enjoyed your poached eggs!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hidden Ridge Resort

Property: Hidden Ridge Resort
Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
#4 Family Hotel in Banff
#4 Romantic Hotel in Banff
#4 Business Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hidden Ridge Resort 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 
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Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Banff

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