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Hidden Ridge Resort
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Reviews (2,166)
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Reviewed June 19, 2013

My husband and I went to the Canadian Rockies for our 1 year wedding Anniversary and stayed at the Hidden Ridge Resort for 2 nights. Our stay was absolutely fabulous. We stayed in the Deluxe One Bedroom with Loft Condo. It was very clean, peaceful, cozy and comfortable. The kitchen had most everything we needed to make a basic breakfast/dinner. Also, the front desk was so helpful with the million questions that we asked. We can't wait to go back and stay here again.

Stayed: May 2013, traveled as a couple
2  Thank Sharanya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

Overall this is a great place. The staff on check-in were very helpful and friendly. Turned out we shared our stay with a bachelor and a bachelorette group, so the noise level was quite high in the evening. A couple people complained on check-out the next morning, and unfortunately the staff was less than sympathetic. The room was a little dated and could use a reno - carpet, paint, cupboards, etc. Regardless, it was still quite comfortable. Would go back.

  • Stayed: June 2013, traveled with family
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1  Thank JMSYYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

A nice hotel. we got 50%off special rate of up grade the room. coz we booked the room with 1.5 bath room only at the beginning, so chosen to up grade to 2 full bath room. the room is wonderful with great mountain view. it is also clean and tidy. However the first night, one of the hot water of the shower was not functioning, the staff and supervisor were very helpful, the issue was fixed. And we enjoy the resort very much. We will come back again.

  • Stayed: June 2013
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1  Thank ptesther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013

We stayed here for 3 nights and were very impressed with how friendly and helpful the staff were. They could not do enough for you. The views were amazing from up here and it was all the little touches that made this resort... Firewood and logs were available free, there was free transportation into the town centre (only a 10 min walk away), bike hire was half the cost of what is charged in town.

The only reason I gave it a 4 and not a 5 is because we had a ground floor lodge and the neighbours upstairs were so noisy that I did not sleep well. The bed sunk slightly in the middle too.

Value for money though I would highly recommend this resort and would suggest you ask for a lodge on the first or second floor. I would certainly come back when we return to banff!

  • Stayed: June 2013, traveled as a couple
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1  Thank Wigs2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this reviewResponded June 17, 2013

Thank you very much for your review. I will personally ensure that our staff is recognized for their contribuation in making your stay more memorable. I am sorry to hear that the quality of your sleep was not as high as it should have been. We strive for perfection and I am sorry to see that we missed the mark here. The two rooms types that are on the ground level are the deluxe one bedroom condo with one queen and the deluxe one bedroom condo with two queens. All other room types have balconies rather than patios and present upper level accomodation. We look forward to welcoming your back in the future.

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Reviewed June 16, 2013

Located on a ridge overlooking Banff, Hidden Ridge offers some pretty nice views. The hotel is actually more of a motel style with cabins located along a long driveway. Unfortunately during our stay there were quite a few groups partying hard and making noise through the night so a restful night's sleep was elusive. However the accommodations were clean and well equipped. The kitchenette was fully stocked with dish ware as well as pots and pans. The fire places are wood burning and the hotel provides wood free of charge. The hotel is located a bit out of town so a car is very useful for getting around. The hotel is really best suited to families are groups who want to keep expenses down by doing some of their own cooking.

Room Tip: Try to book an upper suite for the view.
  • Stayed: June 2013, traveled with friends
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1  Thank Bridget C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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