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Hidden Ridge Resort
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Reviews (2,167)
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Reviewed February 21, 2013

I stayed at Hidden Ridge for 4 nights in Jan 2013 with my husband and 17 year old daughter in a 2 bedroom loft room. My daughter was happy to take over the loft room with it's two double beds and own bathroom. The bedroom downstairs was small but comfortable. We had a lovely view from our balcony of the trees with mountains in the background. Each evening we had Elk walking past our balcony often lying down or just standing while we watched and photographed them.
The fireplace makes the room very cozy. Firewood is freely available to collect yourselves or if you call reception they would bring some to you.
When I made the booking I ordered some breakfast item's and ingredients for "smores" to be available in the room. This was a good idea as, not having a car, it was not very convenient to go out for breakfast.
We used the Roam bus to travel to and from town. It is free to guests and passes every 20 minutes so it was very convenient. There are two routes but is is easy to connect routes so that you can access the Gondola & spa's and Banff Springs Hotel. We did not feel the need for a car.
Some night we did not feel like going out. There is a booklet in the room which list dozens of restaurants and their menu's (including a bottle shop). You simply rang the service ordered whatever you want and they collect it and bring it to your door. All for about a $5 fee plus about $2 for every additional stop. Great service and great value.
The staff on reception could not have been more accommodating, especially the young girl from Perth (sorry can't remember her name).
Hidden Ridge is out of town so it may not suite everyone but we loved it for it's peace and solitude.
I would highly recommend it and would happily stay there again.

  • Stayed: January 2013, traveled with family
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1  Thank Bernadette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this reviewResponded February 22, 2013

Thank you for the excellent and comprehensive review. We certainly appreciate having the To Go magazine in our rooms for those who don't feel like cooking. It is great to offer access to several great restaurants for those who want to stay in and would prefer not to use the kitchen amenities. It is also a good resource for those going into town, as they have the chance to preview menus from the comfort of their rooms. We also have other menus at the front desk for our Best of Banff restaurants as well. The coupon booklet we provide at arrival includes coupons from several local restaurants. Certainly Banff is a place that you should never go hungry! We've been sure to recognize Laraine, our front desk agent from Perth of your kind words.

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Reviewed February 21, 2013

Beautiful Resort. We got a great deal in the off season, and enjoyed an evening of relaxing by the fire and enjoying the view from the great pool. The rooms were clean, and they provided almost everything you could need for cooking/food. We left items there after we left and the staff was excellent at assisting us to get it returned. Would recommend!

  • Stayed: May 2012, traveled as a couple
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1  Thank Brad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this reviewResponded February 22, 2013

Thank you for the great review! We remember you and your group well. I showed Laraine the picture you left. She passes on her kind words. "The picture was beautiful and I'm really glad you enjoyed your stay here. It was really lovely to get to know you!" We hope to welcome you back soon. I'll try to force Laraine to stay forever!

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Reviewed February 19, 2013

We would just like to say a huge Thank you to all the staff at The Hidden Ridge for going out of their of way with making us feel so special during the week of our winter wedding in Banff. We had a few guests fly over from Australia....and they were just blown away by the magic and beauty that The Hidden Ridge holds with the quiet atmosphere and breathtaking views of the mountains and Banff. We have stayed at The Hidden Ridge in 2007....and when we picked Banff as our wedding location, we wanted to be able to share accomodation this with our family and friends. The night after our wedding we booked a private jacuzzi suite.....and arrived to the room with all the little extra touches that just made our first night as husband and wife even more special. We plan on making a trip over next year to relive the magic. Thank you again for all your help and friendly staff.......xx see you again soon

Room Tip: Highly recommend the private jacuzzi suites for those special getaway moments.....and also for the condo rooms can't go wrong for the value of the price when travelling with friends or family, but try to get the ones away from the front where the hot tub is as it can't be a little noisey over the weekend, but other than that, everyroom is special
  • Stayed: January 2013, traveled with friends
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1  Thank Chappo012613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

Was here for a girls weekend and our room was incredible. We were located very close to the hot pools which we used several times a day. Great views excellent location! Access to the Roam bus extremely handy for getting into town. Kitchen offered a nice alternative to eating out every meal. Will definitely stay again and would highly recommed it to friends and family.

  • Stayed: February 2013, traveled with friends
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1  Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this reviewResponded February 22, 2013

Thank you for the review. We're happy that you enjoyed your midweek getaway! We would be happy to welcome you back in the future.

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Reviewed February 13, 2013

Stayed the weekend of Feb 9-11. My wife and I stayed in a premier suite with a hot tub right on our deck. The view was incredible while sitting in the tub. The room is just right for 2, full kitchen if you want to use it. Room was clean, maids left towell art, bath robes to use and a nice fireplace. A bottle of wine was delivered to our room 10mins after we checked in with a card wishing us a great weekend. We had a great romantic weekend and will be returning again.

  • Stayed: February 2013, traveled as a couple
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1  Thank santaclause1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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