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All reviews hot tub full kitchen loft condo free firewood tunnel mountain games room wood burning fireplace downtown banff free bus overlooking the mountains living area minute drive family vacation an upgrade queen bed roam bus main floor
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Reviewed February 19, 2013

We would just like to say a huge Thank you to all the staff at The Hidden Ridge for going out of their of way with making us feel so special during the week of our winter wedding in Banff. We had a few guests fly over from Australia....and they were just blown away by the magic and beauty that The Hidden Ridge holds with the quiet atmosphere and breathtaking views of the mountains and Banff. We have stayed at The Hidden Ridge in 2007....and when we picked Banff as our wedding location, we wanted to be able to share accomodation this with our family and friends. The night after our wedding we booked a private jacuzzi suite.....and arrived to the room with all the little extra touches that just made our first night as husband and wife even more special. We plan on making a trip over next year to relive the magic. Thank you again for all your help and friendly staff.......xx see you again soon

Room Tip: Highly recommend the private jacuzzi suites for those special getaway moments.....and also for the condo rooms can't go wrong for the value of the price when travelling with friends or family, but try to get the ones away from the front where the hot tub is as it can't be a little noisey over the weekend, but other than that, everyroom is special
  • Stayed: January 2013, traveled with friends
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1  Thank Chappo012613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

Was here for a girls weekend and our room was incredible. We were located very close to the hot pools which we used several times a day. Great views excellent location! Access to the Roam bus extremely handy for getting into town. Kitchen offered a nice alternative to eating out every meal. Will definitely stay again and would highly recommed it to friends and family.

  • Stayed: February 2013, traveled with friends
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1  Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiddenRidge, General Manager at Hidden Ridge Resort, responded to this reviewResponded February 22, 2013

Thank you for the review. We're happy that you enjoyed your midweek getaway! We would be happy to welcome you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2013

Stayed the weekend of Feb 9-11. My wife and I stayed in a premier suite with a hot tub right on our deck. The view was incredible while sitting in the tub. The room is just right for 2, full kitchen if you want to use it. Room was clean, maids left towell art, bath robes to use and a nice fireplace. A bottle of wine was delivered to our room 10mins after we checked in with a card wishing us a great weekend. We had a great romantic weekend and will be returning again.

  • Stayed: February 2013, traveled as a couple
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1  Thank santaclause1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

Pkay, I'll be short and to the point.
We stayed at Hidden Ridge in the beginning of February 2013.

The pro's: Great location, beautiful scenery, awesome hot tub, and comfy beds. We stayed in a condo with a games room, it was very nice. Clean, spacious, and fit 7 of us comfortably. The free bbq propane was great too. Wood burning fireplace with lots of wood available.

The con's: Our fridge BARELY kept things cold, we had to call for repair and even then it hardly improved. The hot tub became extremely crowded at night, standing room only. The toilet needed to be bolted down to the floor, as it wobbled every time you sat down (and I'm not a large person). Parking was very tight.

Overall we had a really good stay, fridge issues aside.

  • Stayed: February 2013, traveled with friends
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4  Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

I'm guessing this resort has got most of its high ratings by people who've stayed in the loft-style suites. If you're not travelling with a group, and are, perhaps, a couple like us with only need for one bed.. please, don't go for the "Deluxe one bedroom condo" - there is nothing deluxe at all about it! We were extremely dissapointed that our hopes for a peaceful vacation away together were let down.

Located beneith the lovely loft-style condos, and sharing a wall with the other basement suite, the one bedrooms are basically the equivalent to a dank basement. My main complaint was with the terrible sound proofing; you can hear people above you, AND beside you as if they're in the same room as you. And we're not talking loud raging parties, basic conversations and laughter are crystal clear, not to mention other couples "intimate" activities at 4am! YEESH! Not so nice when you're wanting to hit the mountain to snowboard early in the a.m. ! I've seen management respond on Trip advisor that these are the most "economical" choices at their resort.. but really, for a couple with the need for only one bed what other choice is there? Spring for the deluxe jaccuzi suite or just all together avoid staying here. Management tried to "find something suitable" when we complained, but all they offered was another basement style suite at their sister "Fox Hotel"... ? not helpful! And it takes about 2-3 calls to the front desk for them to really do anything about getting other occupants to quiet down the noise after "quiet time".

Smaller things need improvement as well, the decor really needs some updating, the carpet in our suites looked like indoor / out door carpet, the ceiling lights didn't work and paint peeling off the ceiling just added to the dungeon atmosphere. And the "free firewood" provided for the fireplace was all damp, wow that was awesome for smoking up the place once the kindling burnt off.

To be fair, I'll mention the resort has a few nice amenities such as the hot-tub with a view and the dry sauna is nice too. The staff was overall polite and friendly, yet needed some insistant nudging to take action about the noise. So if you're looking to stay with a group you might have a great time here, but if you're a couple like us please take a look at the 1 star comments on this place to save yourself the dissapointment.

Room Tip: Avoid one bedroom deluxe suite.
  • Stayed: December 2012, traveled as a couple
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4  Thank Nicole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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