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“Must stay here if going to Banff” 5 of 5 bubbles
Review of Fairmont Banff Springs

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Fairmont Banff Springs
Ranked #2 of 32 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
Calgary
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Must stay here if going to Banff”
5 of 5 bubbles Reviewed May 13, 2014

My Husband and I have stayed at The Fairmont Banff Springs several times, and each time we seem to enjoy it more and more. The staff is so courteous. The rooms are clean and comfortable. The beds are super comfortable. This last time we went for one night and it felt like we had been gone for a few days. I really recommend going to the spa and going to the mineral pools. They are so relaxing, and worth every cent.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Anita E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, May 20, 2014
Thank you for your ongoing loyalty! We appreciate it!

The Fairmont Banff Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,064 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,433)
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English first
Alberta, Canada
Level Contributor
289 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

I've been going to the Banff Springs hotel for years and it never disappoints. The staff is always friendly offering excellent service. And you get all this history in such a beautiful location. Definitely a must destination for anyone traveling to Banff.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RealW0rldTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, May 20, 2014
We appreciate your compliments and your business over the years. Thank you!

The Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary Alberta
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed May 13, 2014

Stayed here for a meeting Have ALWAYS wanted to stay here so was very excited. Booked a room with 2 double beds ( that's what it said in the online booking page
- I even called at time of booking to make sure) in early march for a May stay. On checking in there was a room mixup. King bed. Great consternation on part of reception- they had no more rooms with 2 beds. Lengthy disappearing act- suddenly they had room with 2 beds, but not ready yet. Great. Went to meeting- returned late in afternoon to find 2 SINGLE ( who has single beds?) beds in room with spectacular view of a roof and staff residences. There is no value here- beautiful building, but rooms are pokey and small, food and beverages overpriced. Paid more to park than in downtown San Diego.
Save your money- there are other beautiful places to stay in banff for half the price.

  • Stayed May 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank biker1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, May 20, 2014
We do apologize for your disappointment and will certainly investigate. A hotel representative will be contacting you as soon as possible to further assist.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

From the moment I arrived to the moment I left, the service was amazing. The first impression this time around came from the bell staff who treated me like royalty. I arrived by car, had checked in online the night before, so my keys were waiting for me when I arrived. I didn't even have to go to the front desk. The bellman took my things upstairs to the 9th floor of the main building. To my delight, I had been upgraded to the Van Horne Suite. What a beautiful room! It is unfortunate that I was there on business and not with my husband. The room was spacious with a living room, fireplace, two full bathrooms, and a wonderful, king sized bed. I also had a 360 view as there were windows all around. The cafe on the main floor was wonderful as I was able to get a latter and danish every morning. I will definitely be back!

Room Tip: Choose a room in the main building.
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  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JLP1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, May 20, 2014
We are so pleased you enjoyed the upgrade and will return. Do let us know how we can assist!

The Fairmont Banff Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown
1 review
5 of 5 bubbles Reviewed May 13, 2014

As soon as you enter your room and see the view of the Rockies and Golf course, you instantly realize that you are somewhere "SPECIAL!"
Truly a place that's conducive to relaxation!
Views from the Rundle lounge are spectacular and the food quality is good compared to the more pricey Bow Valley grill.
A swim in the outdoor heated pool is a must....and the hotel Fairmont bathrobes wrap around you like a warm blanket...very comfy!
The only "glitch" was that the bathroom sink was partially blocked on one side by the door which did not clear it and the noisy/leaky vent in my room...however after reporting this , I was surprised by a complimentary bottle of wine and chocolate strawberries...very thoughtful and "classy!"
Overall...You must experience the Fairmont Banff springs Hotel at least once! Stiil in "Awe!" RB

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Ramona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, May 20, 2014
Thank you for sharing. We are delighted that this was an awe-inspiring trip for you and you enjoyed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

The room 1972 in a far wing of the hotel was spacious and clean, to get to it you walked through the staircases ballrooms and various passages.by my second night i found there is a shortcut. The walk to the room was a wonderfull experience as i peeked in the ballrooms being prepared and cleaned with gorgeus chandelirs and imagened the parties that went on. in front of the ballrooms everyday afternoon was a young man passionetly playing piano. Second day my son while going through the shortcut stoped recodnized him, he said he is a staff who will be in a competition and he is practsing alone in the empty quiet hallway on the old piano as the sun strokes through the window.The buffet breakfast was filled with celebrities and vacationers but mostly with families who came for weddings once in a lifetime and treated themselfs to a luxuroius fruits pastries sauces, pomades, cheeses, tofus, custom orderd scrambled eggs omlets, hams, saucages , fruits coffee.............cakes WOW!!!.most of the waiteress are quiet and treat you like a honored guest but if you chat with them, they are only there becauuse they are skiers who traveled from afar to work and ski with a passion for sport and speak at leeast two languages fluently!!!!
THE STAFF IS THE LIFE IN THIS HOTEL so please dont be too hard on them . there are many people who were at the hotel who acted like they were better than rest so if you are a human to the people who work there your stay will be enchanted<besides the pool is one of the best the hootel is magical. There are finess facilities where tv and movie stars hang out. Theris a hidden staircase that leads to a pub where kids eat free, a billiard table tours with the RCMP,concierage that will find you a charger for your phone , a maintnance guy who loves the hotel high balconies , crazy interesting books you can borrow , bowling , three weddings to watch per day on weekend and all this in a peacefull respecting matter with quiet rooms and super fluffy pillows. Thank you to Julie from front desk, thank you to Rich in maintnance for the tour,Jenn in breakfast, thank you to the cleaning staff and thank you Banff Spring Hotel for rejuvinating me and my family.

  • Stayed April 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sylviia d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, May 20, 2014
Thank you for your kind compliments. We will ensure we thank those you have mentioned. We are very pleased to hear how much you enjoyed the heart of soul of this amazing place.

The Fairmont Banff Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

The Fairmont Banff Springs is THE place to stay while in Banff. Everything about this hotel is top notch. It gives the real flavor of Banff. The food is wonderful. The grounds are historic. It is an easy walk to town.

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Matthew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review, May 20, 2014
Thank you for taking the time to share your experience with us, and with others. We appreciate it.

The Fairmont Banff Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Banff Springs

Property: Fairmont Banff Springs
Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Banff
#1 Family Hotel in Banff
#1 Top resorts Hotel in Banff
#2 Spa Hotel in Banff
#2 Luxury Hotel in Banff
#2 Romantic Hotel in Banff
#2 Business Hotel in Banff
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Official Description (provided by the hotel):
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
The Fairmont Banff Springs Banff
Fairmont Banff Hotel
Fairmont Hotel Banff
Banff Fairmont

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