Stayed two nights at the Fairmont. Everything is as advertised, very nice, very good service, pleasant staff. Just two issues.
One, why would you turn over the parking to Impark? They are the worst of the worst. So on top of your nightly rates you have to pay 25 a day in parking? does not make sense, why would you not have free parking for guests or blend it into the rate? Reminds me of being in Hawaii and you go and check in and they tell you there is a 25 dollar a day "resort fee". Parking is also brutal. Why would you not have a lot for guests only? the only parking is public and a pain to find a spot, unless you do valet parking, then there is reserved spots.
Second..put your prices on the items in the store on the main floor that sells convince items. Went in with my son to grab a bottle of water and a snack and prices are not listed anywhere. Raises a flag.. ten dollars for a bottle of water and some chips..come on, just because it is the Fairmont doesn't mean you have to inflate prices that much.
Like I said, minor items, not a huge deal, just annoying. Hotel is nice, great facilities for kids with the pools.
- Official Description (provided by the hotel):
- Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more less
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- Also Known As:
- The Fairmont Banff Springs Hotel Banff
- Fairmont Banff Springs Hotel
- Fairmont Banff Hotel
- The Fairmont Banff Springs Banff
- Fairmont Hotel Banff
- Banff Fairmont