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Fairmont Banff Springs
Ranked #2 of 33 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 18, 2013

Just returned from an amazing trip to Banff National Park. We stayed at Fairmont Banff Springs for 3 nights. We thoroughly enjoyed the stay. Although the room was quite small, the service was excellent and the views are amazing. When you compare other places to stay in the area, the Fairmont is by far the best choice. We were trying to decide between Banff Springs and Lake Louise and I am so glad that we chose Banff Springs. Lake Louise is quite amazing, but, the only thing that is there is the lake. If you stay in Banff, you have a beautiful, easy walk into town which houses great restaurants, shops and hikes. You will not be disappointed. A little pricey, but worth the expense!

Stayed: August 2013, traveled as a couple
Thank Mandi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded August 20, 2013

Thank you for your positive review. We are delighted that you experienced excellent service while a guest with us, and we hope to see you again should your travels bring you back from North Carolina.

The Fairmont Banff Springs
Proudly celebrating 125 years

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4,915 - 4,921 of 7,089 reviews

Reviewed August 18, 2013

Some surprising high points included the fabulous pools. Nice outdoor pool 90 degrees and a spectacular giant indoor lap pool. Also the German and Italian restaurants are very good. We stayed on the Fairmont Gold floor which actually came out to the same price--you don't have to buy breakfast plus for dinner you just need to get an entree because they serve canapés and desserts. There is an honor bar.....The rooms are very small but the view is amazing.The private checkin and concierge is nice. There's nothing like it in the area.

  • Stayed: July 2013, traveled as a couple
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Thank david999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded August 20, 2013

Thank you for recognizing the Fairmont gold floor, the Waldhaus and Castellos restaurants and the service overall. We appreciate your kind comments and will share them appropriately.

The Fairmont Banff Springs
Proudly celebrating 125 years

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

Stayed here for two nights in February using several gift certificates. Check in was simple and efficient. Unfortunately, the room we had didn't have any sort of view. The building is old and has character but I prefer something a little more modern. The decor is fitting for the property and all of the services worked well. The corridors were noisy during the night but this may have been due to the wedding parties that were taking place. There are several stores within the Chateau but all very expensive. Parking was across the street in a multi story parking lot. The staff were pleasant and friendly. Unless we have to use more gift certificates I wouldn't return.

  • Stayed: February 2013, traveled as a couple
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1  Thank Hutch333id
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded August 20, 2013

Thank you for your review and your honesty. We strive to be special, both in the memories we create and in our location and beauty. We are sorry that you were disappointed and will reach out personally to you.

The Fairmont Banff Springs

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Reviewed August 17, 2013

Our family stayed at the Banff Fairmont for one night although we wish we could have stayed longer! The hotel is beautiful and clean. The scenery is amazing, especially from the outdoor pool. We LOVE that they are so welcoming to dogs, they even delivered their own dog bed, bowls and special treat. It took awhile to get our luggage so next time we will probably just take it ourselves. We requested early check in and we able to get in 2 hrs early which we really appreciated. Free wireless Internet would be nice, especially considering the price per room. Overall though we were very happy! We can't wait to go back.

  • Stayed: August 2013
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Thank JenJayL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EJROE, Manager at Fairmont Banff Springs, responded to this reviewResponded August 27, 2013

Thank you for your positive review, and we are sorry for the wait for your luggage. We do hope you will be back!

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Reviewed August 15, 2013

We stayed at The Banff Springs and had a wonderful visit. One of the highlights was breakfast in the hotel dining room. While expensive, the food was great, the view spectacular and best of all was the outstanding service!
Shay was our server and this girl was so busy but found time to exceed our needs and always with a smile. She took special care of our young daughter and provided us with valuable suggestions of things to do on our trip to Banff.
This is the kind of service one would expect from a high end hotel and we left feeling our business was appreciated. We will go back !

  • Stayed: August 2013, traveled with family
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Thank BeDot5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded August 20, 2013

Thank you for recognizing the service you had in the Bow Valley Grill. We will be delighted to share it.

The Fairmont Banff Springs

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Reviewed August 15, 2013

-Fabulous Fairmont Banff Springs Hotel a jewel in the Rocky Mountains. Excellent service and treatment the moment you pull up to reception.
-Try the Willow Streams Spa, either for an individual treatment or book a Willow Streams Spa Package with room included. Pamper yourself for a day or two with treatments and enjoy all the spa rituals.
-Golf one of the premier golf courses at the Fairmont Banff Springs Hotel.
-Enjoy and experience one of the many casual and fine dining restaurants and lounges and try the Afternoon Tea ritual.
-Explore downtown Banff and surrounding areas - take the gondola up Sulphur Mountain try the Hot Springs.
-Check with the hotel Concierge to recommend sights and attractions and make reservations for you.
-Fun for couples or the whole family.
-This is one of my favorite hotels which I stay at 2 to 3 times a year for at least three nights.

Michael F. - Calgary, Alberta

Room Tip: 5th Floor - Gold Floor Ask for Fairmont Gold Valley View King or Fairmont Gold Mountain View King r...
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  • Stayed: August 2013, traveled as a couple
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Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded August 16, 2013

Thank you for your support and ongoing loyalty! We appreciate the recommendations for our spa, dining, golf and concierge services and hope to see you soon.

The Fairmont Banff Springs

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Reviewed August 15, 2013

We travel to the Banff Springs hotel several times a year because it is absolutely stunning... the architecture and scenery put a smile on your face :) Highly recommend the Waldhaus and Castello restaurants they never disappoint. Christmas time is a great time to visit the castle as the decorations are definitely a sight to see. The gold floor is our favourite the staff are very attentive and accommodating, very friendly, the gold lounge has a delicious selection of snacks in the evening and breakfast in the morning with complimentary non-alcoholic beverages available through out the day, it is a great place to come relax after a long day exploring, golfing or skiing. This is the only hotel we will ever stay at in Banff!!

  • Stayed: May 2013, traveled as a couple
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1  Thank JaymeFitzPatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this reviewResponded August 16, 2013

The team on Fairmont Gold thank you for your accolades and look forward to seeing you again soon.

The Fairmont Banff Springs

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Additional Information about Fairmont Banff Springs

Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Banff
#1 Family Hotel in Banff
#1 Top resorts Hotel in Banff
#1 Green Hotel in Banff
#2 Business Hotel in Banff
#2 Spa Hotel in Banff
#2 Romantic Hotel in Banff
Price Range: $349 - $741 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Official Description (provided by the hotel):
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
Fairmont Banff Hotel
The Fairmont Banff Springs Banff
Fairmont Hotel Banff
Banff Fairmont

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