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Delta Hotels by Marriott Banff Royal Canadian Lodge
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Banff Inn(Banff)
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Reviews (1,277)
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All reviewsevergreen restaurantgrotto spagas fireplacemineral poolunderground parkingten minute walkjunior suitepremier roomhot tubhuge bathroomsteam roomcomfortable hotelcomfortable bedsshops and restaurantsbuffet breakfastking bedthe main street
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685 - 690 of 1,277 reviews
Reviewed September 7, 2013

Above average but nothing to write home about.
It was surprising to see that the hotel was built in (approx) 2000. It had somewhat of an 80s feel to it - a combination of an older style of decor and the fact that the condition was just a little rougher than what you might expect for a $200-300/night 4*. (Glad we used a discount site.) But all in all, Banff is pricey and this place was fair value for this high market.
One annoying thing happened during our stay, and it shouldn't have. The front 'lawn' is tiny. There's no reason it needed to be mowed with a loud gas mower right outside many guests' windows for 5-10 minutes before 8:00a.m. For the money and the type of hotel this Delta wants to be, this is the kind of thing that they should just know better. We mentioned it to the desk on checking out and the clerk said he'd pass along the comment (and also seemed to wonder why they'd have been mowing the tiny lawn so bright and early).

  • Stayed: September 2013, traveled as a couple
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Thank WmFerguson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

We stayed three nights in this hotel and the lodging itself was pretty good - clean, spacious, convenient location. Breakfast food was terrible: croissants seemed to be a week old, omelette had no taste, variety was very poor. Dinner steak seemed to be boiled, not grilled. Room service was very good but the guy selling tours sold us an evening wildlife safari tour promising that we will get some compensation if there would be no wildlife. Of course the tour was a fiasco and when I asked about a compensation, the guy told us that Banff is not a zoo. I put three stars because the hotel by itself is good but all additional services are poor.

Stayed: August 2013, traveled with family
Thank Vladimir T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013 via mobile

We spent Labor Day long weekend there. Very nice hotel, super comfortable beds. Very cozy mineral hot-tab and swimming pool. We had one breakfast at hotel's restaurant, and it was ok, but very little selection. So next day kids asked to go somewhere else. Another small problem was related to booking the tours and excursions. The front desk staff offered their help and booked us wildlife safari tour and horseback riding tour. But the guy mixed up all schedules so we almost missed the safari and almost went to the wrong location for riding tour. So book it yourself!

  • Stayed: September 2013
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Thank Julia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

We spent 2 nights in the Delta Banff travelling from Calgary to Jasper. Wonderful hotel with great location. Reception was fast and efficient after leaving car in the underground parking area. Room was spacious and well maintained with separate bath/shower and toilet. Good quality bed - one of the best we had during our holiday - fresh crisp linen and good pillows. In room safe FOC. Breakfast was buffet style - good choice with all one would need to give yourself an excellent start to the day. Prices were possibly on the high side but you were provided with quality service. Only issue for us - we felt the parking charges were over the top. 10 mins walk into centre of town which was ideal for us.
All in all an excellent hotel which we would consider for the future.

  • Stayed: July 2013, traveled as a couple
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Thank ScotlandRosslea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

We spent one night here and it was absolutely wonderful. The staff were friendly and efficient. We did not eat at the hotel restaurant but it did look good. The room was huge and really beautiful. Bed was really comfortable. I would definitely stay here again. Underground parking was only $12 per day. This hotel is a few blocks from the hub of the town but certainly in walking distance. Busses and cabs are available too.

  • Stayed: September 2013, traveled as a couple
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Thank 112Jacquie112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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